Problems with 2009 MINI Cooper Clubman ENGINE AND ENGINE COOLING

Car started making rattling noise on start up, drove it to mini, they say my timing chain is stretched and housing broken, around $2500, to repair. reading online this is a common problem, even the basis of a lawsuit and i feel it should be looked into. *tr

Despite performing regular oil changes and complaining about our timing chain making a noise from the first month, mini never fixed the problem always insisting that the noise was normal or that nothing was wrong. eventually our timing chain jumped the rails and destroyed our engine. the vehicle was inoperable and mini usa declined to fix the issue. only once did they try to fix it by replacing the tensioner. the part they used was an older discontinued part. this did not solve the issue and so the timing chain continued to rattle and then destroyed the engine. *tr

Tl* the contact owns 2009 mini cooper clubman. the contact stated while closing the rear hatch door the driver sustained burns on her legs caused by the exhaust pipe. the contact mentioned that the exhaust pipe extends out from the vehicle which he believed was a design flaw. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 36,130. because of the fact that the exhaust pipe extends out beyond the rear bumper and it is shing there is considerable risk that a child left unattended near the vehicle could experience the same type of burns. updated 10/03/2011 *ln *tr