Tl*the contact owns a 2003 mercedes benz c240. the contact stated while driving 15 mph the vehicle in front of him suddenly stopped causing him to crash into the rear of the vehicle. the passenger seat belt did not hold the passenger in the front seat which caused her head to hit the windshield. both the driver and passenger side air bags did not deploy. the vehicle was destroyed. the passenger was taken to the hospital for a head injury. a police report was filed. the vehicle was towed by the insurance company. the manufacturer was not contacted. the failure mileage was 20,000. updated 07/08/11 *bf