Tl* the contact owns a 2012 mazda 3. the contact stated that the driver's seat belt failed to retract. the vehicle was taken to nelson mazda murfreesboro (1214 fortress blvd, murfreesboro, tn 37128) where it was diagnosed that an unknown part in the seat belt retractor needed to be replaced. the contact was informed that she would have to pay for the repair. the manufacturer was notified and did not assist. the vehicle was not repaired. the approximate failure mileage was 91,000.