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Problems with 2007 Mazda CX-7 SUSPENSION

On average, the 2007 Mazda CX-7 starts to “feel” problems with the SUSPENSION and its various aspects after 106 721 miles.

Components Affected by SUSPENSION Issues

We have classified the 54 complaints from 2007 Mazda CX-7 about SUSPENSION into the following categories.

FRONT 2 REAR 2

Recently reported SUSPENSION problems on 2007 Mazda CX-7

Tl* the contact owns a 2007 mazda cx-7. while driving various speeds, the check engine warning indicator illuminated. north frontier auto (205 8th ave se, pine city, mn) was called and diagnosed that an unknown sensor failed. the vehicle was not repaired and the vehicle could not be started. the contact was able to get the battery jumpstarted and drove to north frontier auto where the codes were cleared. the contact stated that the check engine warning indicator illuminated again. the vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and solenoid were defective and needed to be replaced. the solenoid failure was repaired, but the timing chain failure was not. the vehicle was returned to the dealer where they stated that they repaired the timing chain. after the vehicle was repaired, the contact stated that the axle, ball joint, and control arm were detached. the vehicle was taken to an independent mechanic where the failures were confirmed and the timing chain was confirmed to be incorrectly installed by the dealer. the vehicle was repaired. the manufacturer was not notified of the failures. the failure mileage was approximately 148,000.

Nhtsa recall #16v-593 - this recall indicates that there is the risk of significant loss of steering control increasing the risk of a crash. this recall is taking an inordinate amount of time, and i think that it is imperative that this be expedited in order to replace the part before it becomes a more severe issue which could include litigation. the steering control is a vital part of the operation of this vehicle and i don't think that it is feasible or fair to the owners of mazda vehicles to be placed in such a precarious situation. this issue needs to be escalated so that existing owners of these vehicles can get the replacement parts that are needed as soon as possible. my vehicle is beginning to experience some of these steering issues, and i keep my car properly maintained , but the expense of the replacement of these control arms at this time is a difficult expense. please help me to have this issue escalated.

Tl* the contact owns a 2007 mazda cx-7. while driving approximately 55 mph, a grinding noise was heard coming from the front passenger side wheel. the contact called deery brothers mazda (located at 200 s gear ave, west burlington, ia 52655) who stated that the part was not available for the repair. the vehicle was not taken to a dealer. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not contacted. the approximate failure mileage was 138,000. vin tool confirms parts not available.

Tl* the contact owns a 2007 mazda cx-7. while attempting to move the vehicle, it would not go forward or backwards. the vehicle was towed to siemans ford inc. (located at 8961 red arrow hwy, bridgman, mi 49106, tel: (888)501-0429) to be diagnosed. the contact was informed that the lower control arms fractured and needed to be replaced. the vehicle was in the process of being repaired. the vehicle was included in nhtsa campaign number: 16v593000 (suspension). the manufacturer was informed of the failure. the approximate failure mileage was 160,000.

Tl* the contact owns a 2007 mazda cx-7. while driving various speeds and turning the steering wheel to the left, a loud popping noise could be heard. the vehicle was not taken to an independent mechanic or dealer for diagnostic testing and repairs. the contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. the failure mileage was approximately 193,000. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2007 mazda cx-7. the contact received notification of nhtsa campaign numbers: 17v429000 (air bags) and 16v593000 (suspension). the contact called bill hood mazda at 985-345-0321 (333 n morrison blvd, hammond, la 70401) and was informed to drive the vehicle to the dealer for recall repairs. the contact did not feel safe driving the vehicle. the contact stated that the dealer did not offer to retrieve the vehicle for her. the manufacturer was notified and did not assist. the vehicle was not repaired. the contact had not experienced a failure. parts distribution disconnect. *tt

Tl* the contact owns a 2007 mazda cx-7. while making at left turn at 20 mph, the vehicle independently veered to the right without warning. the vehicle was towed to an independent mechanic where it was diagnosed that the front passenger side control arms and balls joints fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 16v593000 (suspension). the failure mileage was 109,000.

Tl* takata recall. the contact owns a 2007 mazda cx-7. the contact received notification of nhtsa campaign numbers: 17v012000 (air bags) and 16v593000 (suspension). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Shortly after purchasing vehicle replaced timing, turbo, exaust, ball joints, tie rod ends & much more. timing was first, then driving and turbo went out. 2 days ago car sitting in driveway, not running, started smoking from under hood, butst into flames and burnt up. mazda said no recalls, clearly not true according to website. almost burnt my house also as it was sitting in driveway and couldnt be moved. if we would have been inside the car, i doubt we would of had time to get pulled over & out as thats how quick it burnt!

Takata recall. while driving a lot of noise wascoming from my front passenger side. i took it to a garage to get inspected. they informed me of the recall and that the parts were unavailable. now the car is unable to pass inspection.

Tl* the contact owns a 2007 mazda cx-7. while driving 55 mph, the vehicle veered to the right and left without warning. the contact also mentioned that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v593000 (suspension). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 108,000.

I went to dealer and was told that suspension system had a recall but parts was not available. since then the suspension arm has broken, leaving me to find a way to repair the items myself. with limited resources. car needs to be towed also. *tr

Tl* takata recall. the contact owns a 2007 mazda cx-7. the contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2007 mazda cx-7. the contact received a recall notification for nhtsa campaign number: 16v593000 (suspension) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 06/06/17*lj the consumer requested to be reimbursed and to have the right side control arm repaired. updated 12/1/2017*js

My car has a safety recall for the front suspension control arm ball joint. and there are no parts yet available according to online mazda. however my car will not pass safety inspection here until it is fixed. this i cannot register the vehicle and drive it legally in 2 months. can you please advise what i can so?