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Problems with 2016 Mazda CX-5 EXTERIOR LIGHTING

On average, the 2016 Mazda CX-5 starts to “feel” problems with the EXTERIOR LIGHTING and its various aspects after 42 722 miles.

Components Affected by EXTERIOR LIGHTING Issues

We have classified the 113 complaints from 2016 Mazda CX-5 about EXTERIOR LIGHTING into the following categories.

HEADLIGHTS 1

Recently reported EXTERIOR LIGHTING problems on 2016 Mazda CX-5

The "auto" for headlights / daytime running lights were turned off while driving in raining days or in dimmed lighting condition in the evening, on local road and highway.

Led daytime running lights do not work causing my vehicle not to be as visible as it should be on the road during daylight hours . all the other lights are also led . i am worried about future performance . just purchased vehicle 2/3/2020 , do not know when lights first malfunctioned .

One daytime running light is now flickering. it is not serviceable and the entire headlight capsule must be replaced at about $1300 per side. i am sure the other one will fail soon also! car has 61000 miles and is 4 years old. as drl`s are oem, it must be fixed to pass nys inspection. of course it is also a proven safety feature!

Led running lights flickering only 29000 miles, past the 36 month warranty. requires replacement of the entire headlight assembly at a cost of$1000+.many complaints online about this problem.mazda should extend warranty to 100,000. not safe and to costly to repair

At 76,000 the driver's daytime running light failed to illuminate when the car is running. this is a safety hazard. before it went completely out i noticed it flickered.

The daytime running lights on the passenger side failed. the process to repair the lights is exorbitantly expensive and i believe will dissuade consumers from getting them repaired due to the high cost. dissuading customers from getting this repaired is a serious safety issue. to repair the light bulbs costs more than $1000. the repair requires the entire headlight to be replaced, and also requires removing and reinstalling the front bumper assembly. this is just to replace a light! this is a very poor design and will impact owner safety in my opinion.

Driver side headlight day time led light flickers and it has half of the intensity compared with the other headlight if driven or stationary. this condition started to become noticeable two months ago and it is getting worse and close to the point that the dtl led is not visible anymore and the entire headlight unit must be replaced. mazda knows about the condition and claims that this is not a safety issue and refuses to replace it.

Many complaints on google of flickering daytime running lights on headlights that are a hazard and distraction to oncoming drivers, may cause seizures for some. many people with the same car have only had this car 3 years and mazda will not respond to this or acknowledge the need for this recall, to have this fixed is a minimum of $1200. lighting is necessary and if it is faulty, it becomes dangerou.s this needs to be corrected and mazda needs to take respinsibility. too many vehicle owners are having this problem.

Noticed passenger side led headlight flickering while stopped behind another car at traffic light. inspected the light once i get home and found the day time running portion of the head light assembly is the problem. it now flickers at all times since this comes one during the day automatically. service department from dealer the car was purchased said this is not covered by mazda and it would be out pocket repair ($1,200).

The daytime running light on my 2016 mazda cx-5 grand touring started flickering on the driver's side a few weeks ago. i've had other drivers honk or flash their lights at me during the day (oncoming traffic) most certainly due to the annoyance of the flickering led. this seems to pose a safety hazard to others and myself. the only solution mazda currently has is to replace the whole headlight assembly at an approximate cost of $1,200. i cannot afford this fix especially with the passenger side led light likely to fail at any time bringing the cost to $2,400. i believe this is a safety concern to other drivers especially those that have an adverse reaction to the strobe-effect nature of the flickering light that can trigger seizures. it is also a safety concern to me if i'm less visible to oncoming traffic. i have viewed 100's of complaints for this very same problem and it seems only appropriate for mazda to take ownership of this poorly designed/manufactured component.

Passenger side front daytime running light failed at 40k miles, just outside of warranty period. took to dealership and was offered no assistance and required $1200 to fix/replace the entire headlight assembly. unacceptable to pay for the technology package for led daytime running lights only for them to die at just over 3 years. wrote a letter to mazda north america corporate office 4 months ago but no response.

The led daytime running light in both the right and left headlight assembly have failed. on one side the entire led strip has failed and on the other side the led strip is flashing. this lends itself to my car being less visible: as well as' being a distraction to other drivers seeing the flashing in the rear view mirror. these problems were not the result of any incident, the led strips just failed from normal use in a much shorter span than appropriate.

At 30,000 miles, but out of warranty the driver's day time running light started flickering and at times was completely out. i was told by the dealer that the entire light module needed to be replaced and the part was$1000.00. daytime running light flickering occurs while driving & when car is parked with motor running.

Daytime running light (led halo) on rider's side flickering. vehicle has under 50k miles. has aged out of warranty. entire unit must be replaced at a cost exceeding $1200. a flickering light is a safety concern and reduces visibility. can also be seen as a distraction to other cars on the road.

Drivers side led headlight not working after 3 years and ~25k miles. i see so many complaints with the headlights on online forums and no recall has been made by mazda over this issue. this is obviously a manufacturing defect and needs to be fixed via a recall and not charge customers for an expensive full headlight console replacement. what is the use of getting a more expensive tech package for these lights at the time of purchase when they don't even work for 3 years.

The led daytime running lights on both sides of my 2016 mazda cx-5 have burned out/stopped lighting after 39k miles and out of the warranty period. the repair requires the replacement of the entire headlight assembly with an estimated cost of $1200 per assembly. ($2400 total). because this is a safety issue, and one apparently known to mazda, this should be a recall.

Led daytime running lights systematically fail. driver's side failed at just under 36,000 miles. passenger side failed at 53,000 miles. the failure requires complete replacement of headlight unit. cost is $1100-1200 or more. flickering or failing lights are a distraction for oncoming traffic. lack of drl may violate some state laws.

Vehicle has less than 33,000 miles and the driver-side daytime running light has gone out. this is a safety issue and should not happen with led lights this early in the vehicle's life.

The driver's headlight halo for the daylight running lights was having issues at 30,939. i was able to get it replaced under warranty and it would have cost $1,000. now the passenger side is having issues at 33,183 miles and now that it is out of warranty the current quote is $1,200. a three year old car under 36,000 miles should not be having these issues, nor should they be almost $2,500 in repairs. this is ridiculous. i noticed it while driving and seeing the less bright reflection coming off the car in front of me at a stop light for the passenger side. i spoke with shavon on the help line and she was extremely professional and courteous answering my questions (*****)

My husband noticed differences between the headlight brightness as i drove behind him. after parking, he inspected the lights and noticed flickering in the passenger side led daytime running light. the car has 29,650 miles. the repair involves an entirely new headlight assembly and my local mazda dealership quoted me $1,300 to fix this repair. the daytime running light is a safety feature, and it's unacceptable that mazda is taking no responsibility with what appears to be a known defective part. two different dealerships have said they are familiar with the problem since they have done repairs. i've seen dozens of complaints online for the same year/make of car with defective running lights. i called up the mazda customer experience and did not receive a good experience since they said they needed a diagnostic when you can clearly see the light flickers visually. the diagnostic costs $150. i don't see the point in paying $150 to diagnosis something you can visually see there is a problem which is already a known issue among cx-5 owners.

2016 mazda cx5 headlight problem the left one went out and was covered by warranty. now the right one has gone out and they want $1200 to fix it. the car only has 48000 miles on it. this should be covered because headlights should not need replacing this soon.

Driver side led daylight running light is flickering at 25% brightness, passenger side led daylight running light is not functioning. car has only 56,000 miles. led lights should not fail this early. numerous complaints on internet. i will not replace due to extremely high cost of over $1000 per headlight. visibility of these vehicles has been severely compromised due to faulty design and manufacture of something that should last for the life of the vehicle.

Daytime running light issue - seems like a large number of complaints about this issue, light flickers before it finally blows, drl only come on when vehicle is in "drive", so only when in motion, doesn't matter what type of road, or direction of travel. the flickering is a hazard for other drivers, and is majorly annoying to owner, the fix is nearly $1000 to repair. this is the second one to go, the first (on driver's side) blew while under warranty, less than 36k miles, second one has now gone, at 71k, well out of warranty.

2016 cx-5. last year, the driver side daytime running led headlight started flickering for a few months, then went completely dark. car was still under warranty, so it was replaced for free. now the passenger side daytime running led headlight is doing the same thing. car is no longer under warranty and mazda says it will cost $1200. i went online and found hundreds of identical complaints. there should be a recall.

Driver side led drl is about 50% brightness. the passenger side drl has already failed and was replaced by mazda (part) and i paid for labor. should be a recall considering the safety concern, will not pass inspection, and entire headlight assembly must be replaced at roughly $1,000 each plus labor. manufacturer's defective design. i will have to again call mazda corp. to ask for assistance. approximate miles listed below

The passenger side led daytime running light became dim and flickering at about 36600 mileage. at the time of the malfunction the vehicle was being driven during the day on a city street. the enclosed picture shows the vehicle in an unlighted garage. this creates a safety issue. this same problem has been reported many times on online forums. the vehicle manual states that failure of any bulb or light in the headlight cluster necessitates replacement of the whole unit. since the vehicle is out of warranty replacement is estimated to be over $1100 for just one side.

The daylight running light on passenger side is flickering non-stop in just 39k miles (out of warranty). learned about this yesterday while driving on a major business route and at the traffic light, adjacent car driver pointed out (nice guy, thank you). came home and upon looking at it, i couldn't believe how other drivers might have been annoyed when looking thru their rear view mirror. it is absolutely a safety hazard and mazda should fix this issue asap no cost to car owners. searching online, hundreds if not thousands of drivers have reported this issue.

Driver side day time running light led not working.

Drivers side led daytime running light is dim and difficult to see.

The led daytime running lights flicker and go off without warning. this has happened to both sides of my headlights at 50k and 55k miles. the fix for this is to replace the entire headlight assembly at of cost of $1,400 -$2,000 per light! this poses a safety risk if the vehicle is not properly illuminated. a recall is desperately needed for this before someone is hurt, or worse killed, by these faulty parts.

Led daytime running lights failing at 42000 miles.

My 2016 cx-5 gt is now out of warranty based on model year, although it only has 21000 miles on it. i have the same problem as almost every other owner of this make and model, which is that the led daytime running lights on one side (so far) have stopped working. led's do not burn out in just a few years, so the problem is in the wiring inside the headlight assembly. it is an obvious manufacturing defect that mazda will not acknowledge. repair cost can be $1200 to $1500 per headlight to the owner.

Driver's side daytime running lamp is extremely dim. upon closer inspection the drl is either off, or flickering. very distinguishable from the passenger side drl which is full bright. vehicle is at approximately 44,700 miles on odometer.

Passenger side led daytime running lights no longer function. mazda is aware of the issue, and since the warranty is no longer valid, they refuse to address the problem. replacement of the assembly is approximately $1,000.00. this issue has been reported frequently in online forums and has multiple complaints logged on this site. mazda should be required to recall these headlights as it is clearly a manufacturing defect that imposes a safety risk to the driver and others sharing the road.

Led running daytime driving lights have failed at only 3 years!

Driver side led daytime running lights began to dim directly after warranty expired, reducing daytime visibility and therefore increasing driving risk. this issue has been reported frequently in online forums, and has multiple complaints logged on this site. mazda should be required to recall these headlights, as it imposes a risk to all associated drivers, and costs thousands of dollars for the consumer to repair an obvious manufacturer error.

Right headlamp daytime running lights is no longer working properly. being the daytime running that has been added for safety this should be a manufactures issue not the consumer for a vehicle with 43k miles and 3 years old. a quick internet search find hundreds of the same issue.

Both daytime running lights on my grand touring trim have failed after a little more than 3 years of ownership and only 35000 miles. dealership has told us they have seen a bunch of these failures already and mazda won't cover them. they did state that mazda even has a new revision of the light that fixes all the issues, but the part and labour cost about 1000 dollars per light. there are tons of posts on this topic on the internet, including 25 pages on mazda247 forum. this is a safety issue and mazda should be stepping up!

Passenger side daytime running light went out and does not function after 3 years and only 46k miles. all lights on a vehicle need to be properly functioning to be deemed safe for driving.

Tl* the contact owns a 2016 mazda cx-5. while the contact's wife was driving towards him, he noticed the day time running lamps were flashing. the contact stated that the front passenger side bulb burned out followed by the front driver's side bulb two weeks later. the vehicle was taken to champion mazda (located at 765 carlisle st, hanover, pa 17331, (717) 637-6655) where it was diagnosed that both day time running lamp bulbs needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 30,000. *as *tr

Daytime running lights failed at the 3-year mark. original headlights (halogen bulbs) are still working fine. no way a halogen should outlast an led. this is an obvious design flaw or an attempt at designed obsolescence gone wrong. either way, this is a safety issue. i travel alone and it wasn't till someone else pointed out my lights were out that i even noticed. i contacted mazda ( case [xxx]) and was told that because it was outside the warranty on milage there was nothing they could do. looking at several boards i know i'm not the only one with this issue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Passenger side daylight led headlight quite working. this is a fairly common issue for this vehicle. this is a safety concern and needs to be investigated. mazda is ignoring this issue. however they will gladly take your $1200 and replace the light. this issue smells like a mazda scam to me. please investigate.

Driver's side headlight began showing signs of malfunctioning (dimness & flickering) after approximately 40,000 miles. vehicle showed no warning or malfunctioning lights on the dashboard as other vehicles do when lights fail. this fault would never be noticed by an average driver (my coworker driving in front of me called me to notify me). although the headlight was replaced under the cpo warranty, the cost to replace this headlight is $1,000. properly functioning headlights are essential to the safety of the driver and other drivers as well. the headlights on this vehicle have numerous reported cases and no recall has been issued forcing owners to pay thousands out of pocket for a known issue (as i will once my warranty expires).

Problem with the passenger side led daytime running light. i noticed that the daytime running light was not illuminated fully (about 25% illuminated) while driving behind another vehicle. i examined the light in my garage later on and noticed that the light was also flickering in a random pattern. after discovering this issue, i drove the vehicle to my dealership where i was quoted $1097.02 plus taxes. $887.02 for a new headlight assembly and $210 in labor. i was not able to get coverage under warranty because i was 10k over the 36k limit. with taxes tossed in, i'm looking at over $1200 for a headlight, which is completely ridiculous! especially for a vehicle that is only 3 years old and that i have owned for less than a year. a quick search online on the nhtsa website revealed numerous similar complaints. mazda is aware of the issue and has been replacing these headlight assemblies with a revised version that addresses the issue. a recall has not been initiated even though there are many complaints of this issue on forums and the nhtsa website.

Led daytime running lamps failed,. lost left driver side drl headlight. also noticing the same situation on other vehicles (shown goo and failure in pics)

My 2016 mazda cx5 grand touring has led daytime running lights and have become dim on driver side after only 36,620 miles, i was told by the dealer service representative that they are just outside the 3 year/36k mile warranty and therefore not covered. he also told me that whole headlight unit will have to be replaced and will cost $1000-1100 (estimate). my understanding is that many of these led headlights are defective and numerous owners are having similar issues (https://www.carcomplaints.com/mazda/cx-5/2016/lights/exterior_lighting.shtml)

Driver side led daytime running lights no longer working due to a mazda known issue with the light visibility has been reduced which increases driving risk. this issue has been reported frequently in online forums and has multiple complaints logged on this site. mazda should be required to recall these headlights as it imposes a risk to all associated drivers, and costs thousands of dollars for the consumer to repair an obvious manufacturer error.

Passenger running light -halo- started flickering/ dimming and now is completely burnt out with 33000 miles on vehicle. safety hazard and repeated issue known by mazda should be addressed by mazda. $1000+ to replace a light is ridiculous when typically lights can be replaced via bulb replacement, this led is a closed assembly and requires dealership replacement. every 2-3 years owners should pay $3000 to replace headlights? really!? not ok. this is a faulty part/design flaw that creates safety hazard when using running lights that are not fully operational, esp in the pacnw with rain/poor visibility.

Front passenger side day time running lights suddenly failed at just 27,500 miles. in order to replace the leds, the entire light unit needs to be changed out, and can only be done at the dealership at a cost of over $1200. this is a very quick failure of a long lasting led light and at a high cost to the owner. this should fall under a recall.

The led halo light in the front headlamps went completely out on one side and flickers on the other side. the repair is $1000 per side and isn't covered by warranty. this is a safety issue and mazda knows it . multiple people are having the same exact issue around the same time. there is a manufacturer's defect and there needs to be a safety recall. no one can or will pay that kind of money for a light bulb. the problem is prolific and needs to be addressed.

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