Tl* the contact owns a 2014 mazda cx-5. the contact received notification of nhtsa campaign number: 16v644000 (latches/locks/linkages); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2014 mazda cx-5. the contact received notification of nhtsa campaign number: 16v644000 (latches/locks/linkages) for the door hatch; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2014 mazda cx-5. the contact stated that when the door unlock button was engaged the doors remained locked. as a result, her child became locked inside the vehicle and the contact had to shatter a window to get inside. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 19,000.