We have classified the 89 complaints from 2014 Mazda CX-5 about ELECTRICAL SYSTEM into the following categories.
Car will not completely shut off when put in park. this is a push to start car and this has been happening for several months even though the car has no other issues. i am unable to lock car.
When the car is in park position and i go to hit the power button to turn the car off; i get a message that states i must put the car in park. the engine is will turn off but all electrical features (radio, lights, etc.) are still on. it will not allow me to lock the doors in this state. this is happening when i attempt to turn off the car.
Car will not power off even after multiple attempts radio will stay on may take up to 20 times restarting and turn off car for it to completely shut down
The car will not completely shut off when it is set to park and the push button is pushed for shut off.the electrical components stay on and i have to move the shifter to drive then park again about 5 times before it actually shuts down.
Vehicle's electronics will not shut off when transaxle is placed in park. vehicle often requires that operator push transaxle far to the left and then attempt to shut off. sometimes this works. other times it does not. if not careful, battery will drain and strand operator where parked.
After parked, when turning the car off with the push button, the engine will shut off, but the electrical system will remain on (including the radio and the dashboard). if i try to open the door, the car will beep at me, and if i leave it like this, the car will drain the battery. i have to turn the car back on, shift gears, put it back in park and try turning it off again to get it to fully turn off. sometimes i have to do this multiple times. i have read on forums that this is a common problem, and mazda is not doing anything to remedy this situation.
Hundreds of people complain online about the same problem: the car does not turn off when pushing 'start' button being on 'parking'. the engine does turn off, but electronics stays on and the car can't be left or locked. according to online discussions, this is about defective sensor, which is supposed to recognize that the car is on 'parking', and it happens for different mazda models starting from 2013. they recognize the defect but still want customers to pay for the part and repair. hopefully, there are enough complains about this issue to initiate a recall.
Sensor issues. we have had numerous sensor issues with the car including not being able to turn off the ignition when in park. most recent problem is the sensor does not see that the car is in "p", so it will not allow the car to be turned off. very dangerous! numerous complaints to dealerships, but they will not pay to fix problem. it's a very common issue with these vehicles, and this is acknowledge by mazda, but they refuse to repair it without a hefty price tag.
When placing the shifter in park and turning the car off, the engine shuts off but not the electronics. when returning to the car, it may not start due to drained battery. on line reports show many mazdas have this problem.
Many times when pushing the ignition button to turn the vehicle off it does not completely shut down the electrical system and leaves the radio and other accessories on. this has led to the battery running down on 2 occasions. this is an intermittent problem that does not happen every time i shut the vehicle off. but when it does happen i may have to restart and shut off the vehicle multiple times to get it to fully shut down the vehicle and accessories. many people with the same vehicle are experiencing this problem based on research i have done. this has been ongoing for 3-4 months
Check engine light and a/t warning light remain on. unexpected issue does not appear to have any cause that is based on driver usage of vehicle. oem blogs for various owners of this model appear to have similar issues. manufacturer is charging customers to update the tcm and pcm codes on programming boards, for an issue it is aware of. codes appear to arise randomly, and not as part of vehicle being in motion.
Ignition does not turn off when pressing the start/stop button. mine has been doing this for about a year periodically. it was corrected by placing it in park with slight added force. it's now escalated to the point where the force is becoming excessive and may damage other components. the problem and fix is listed here. https://mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-mazda if you search in google '2014 mazda cx-5 ignition stays on' you'll see it's a common issue. when part kdy0-46-040 is malfunctioning you are unable to secure your car. the doors will not lock, the alarm will not arm and the battery continues to drain if you do not manually turn off the radio.
Car will not turn off when brake is pressed, car is in park and i hit the power off button. leaving car running in garage - very unsafe. not the only one... here is a link to site with 100's of people with same issues. https://www.cargurus.com/cars/discussion-t49115_ds799849
Accelerated from a traffic light and check engine and traction control light came on and car would not actually accelerate. luckily i was in front of my workplace, but earlier during the drive, the bluetooth console powered completely down and restarted itself. not sure if electrical or what. very scary.
After putting my 2014 mazda cx-5 touring at in parking mode/gear and pressing start/stop engine button, it does not shutoff electrical components/accessories. engine shuts off, but all electrical components/accessories stays on that results in draining the battery. car does not register that it's in park mode/gear. hence car can not be locked when stepping away from car. its the safety issue if car is not reading that its fully parked and it may start rolling/moving on its own on slope surface. mazda issued a service bulletin for this issue but does not want to do recall on it. following is from mazda service bulletin: "when pressing the start/stop button, the ignition may not turn off on some vehicles equipped with a gate- type at shifter. although the shift lever is in 'p' position and the engine shuts off normally, the ignition may stay on (in accessory mode). this concern may be caused by a worn switch unit. to eliminate this concern, the switch unit material has been changed to improve wear resistance. modified switch units have been established as new service parts." i did a lot of research online and found many owners of mazda cx-5 and mazda 6 having the same issue by their faulty part(at shifter switch). shift gear switch should not fail with less than 35000 miles. mazda should own this issue and do a recall on all mazda switches. consumers don't have to suffer because of their mistakes/faults. faulty part number: kdy0-46-040
When the car is put into park it does not always register completely. the gear is clearly in park, the doors unlock, but when i push the ignition off the radio stays on. this apparently happens to a lot of people and is a faulty at shifter switch (according to the internet). it will often take some fiddling and 'aggressively' putting it into park sometimes 15 times before i actually get it to shut off. mazda has changed the way they make this part, but haven't issued a recall.
When i start the car all the dash lights illuminated and stayed on as i drove the car. when i turned on the right turn signal all the warning lights flashed rapidly the navigation, electrical system shut down and the car started to die. the service engine light stays lit the warning about a power steering failure, brake failure and keyless entry problem, abs, speed monitoring tire pressure all comes up in the warning area. the power steering does fail making it hard to turn. in doing research on the issue it comes from a faulty ground cable issue on the right side of the car. i have had this occur 3 different times now on this car.
Vehicle lost power and would not accelerate, check engine, tmps and traction control lights illuminated on the dash. luckily didn't happen on a highway. ignition coil and spar plug were replaced. car mileage 48000, spark plugs should last to 75000 miles according to manufacturer.
Since we bought this car, the battery goes dead if not driven in 1 to 2 weeks. we charge it and then we check the battery and it's o.k. of course it is stationary and can't be driven. what it causing it to die so quickly - can't drive it if it doesn't start.
Tl* the contact's daughter owns a 2014 mazda cx-5. while driving, the contact heard a clicking noise under the hood of the vehicle. the contact could not determine the location of the clicking noise. the traction control and check engine warning indicators illuminated. on another occasion, the contact's daughter attempted to start the vehicle, but it failed to start. the vehicle was taken to an independent mechanic who diagnosed that the battery drained due to it not grounding one of the circuits. also, the power control module needed to be replaced. the vehicle was not repaired. the independent mechanic stated that no parts were available to repair the vehicle at any of the local dealers. the manufacturer was not notified of the failure. the failure mileage was unavailable.
Vehicle has recently began to not turn off completely when the start/stop button is pressed while the vehicle is in park. it stays in the accessories mode with some instruments and accessories still on and can not be locked. if left in this condition, the battery will drain and the car is unlocked and can be entered. to resolve this, the transmission has to be shifted in and out of park until the vehicle can be turned off. this can take four or five or more attempts. sometimes, the vehicle has to be moved slightly in order for this to occur.
Tl* the contact owns a 2014 mazda cx-5. the contact stated that after depressing the on/off button to turn the vehicle off, the engine would shut off but the vehicle would remain on. while the electronics were still on, the vehicle was unable to be remotely locked. the contact mentioned he was an independent mechanic who diagnosed that the ignition switch unit was faulty and needed to be replaced. no further information was available. the local dealer and manufacturer were not notified of the failure. the vin was not available. the failure mileage was 60,000.
When placed in park and the button pushed to turn car off the engine turns off but the accessories stay on. then you have to restart several times each time taking out of park and back in to finally get it to work. i've been dealing with this for over 2 years now and i'm tired of there not being a recall for this. there are a lot of complaints for this problem so mazda needs to do the right thing and fix it!
If anyone has experienced the gear shifter issue with their 2014 mazda cx-5, please call mazda directly and make a complaint. the vehicle does not power off when you put it in park. the car thinks it is still in drive, therefore accessory power stays on and thus causing the battery to die when you don't realize that the car was still in the whole time. if enough people react/make complaints then maybe we can get this issue in for a recall. if you've already paid for it to be fixed out of pocket then you could get reimbursed if it does get recalled. so please call. this is the mazda customer service number. 800-222-5500. no one should have to pay for an issue that isnt their fault.
Tl* the contact owns a 2014 mazda cx-5. on several occasions, when the vehicle was started, the ignition remained in the on position. over the course of time, the contact had to replace the battery due to the failure. north shore mazda (84 newbury st, danvers, ma 01923, (978) 619-0220) was contacted. the contact was informed that there was a technical service bulletin; however, the dealer was not obligated to repair the vehicle and stated that it was not covered under the extended warranty. the vehicle was not repaired. the manufacturer was notified of the failure on 02/27/2018 and refused to authorize the necessary repair. the approximate failure mileage was 23,033. *tt *tr
Tl* the contact owns a 2014 mazda cx-5. after the contact shifted into the drive position, the vehicle rolled backwards and would not drive forward. also, the vehicle would not shut off when the engine power button was pressed. the vehicle was towed to the local dealer (koeppel mazda, 7712 northern blvd, queens, ny) where it was diagnosed that the shifter was faulty. the shifter was replaced, but the contact still experienced failures with the vehicle powering off. the manufacturer was notified of the failures. the failure mileage was 45,762. *dt*jb
No issues leading up to this point with my cx-5. went to start the car and all the dash lights illuminated and remained on. as i began to drive, i attempted to use the right hand turn signal and the warning lights flashed rapidly as the electrical system, bluetooth, navigation, and entire engine shut off. i stopped the car, put it in park, and tried restarting. when it did, half of the warning lights were on in park, including the service engine light, and when put in drive the rest of the lights came back on. i tried the right signal again (in park) and the same issue occurred, with the end result of the engine turning off. as i drove with these lights on, new warnings came on and off, including loss of power to my steering(making it more difficult to turn), abs, speed monitoring, tire pressure, blind spot monitoring, horn, and basically anything else controlled electronically. i ran the codes and got long list, with most of them being connected to loss of communication. some codes were: u0121, p0500, p0685. i took it to the mazda dealer, and after 2 hrs of diagnostic there were unable to find the problem and said they would need more time (and money, obviously). from reading other blogs/comments with the similar issue, seems to be a faulty ground wire. this is something that is extremely dangerous and seems to be occurring a lot in this model. mazda needs to address this issue asap
My vehicle will not turn off when i place it in park and turn off the engine. it causes me to turn on the engine, move the vehicle's shift level, place it back in park, and try turning it off again. sometimes it takes 5 to 10 min of repeating this process in order to turn off the vehicle. this seems to be a known issue for other mazda cx-5 owners based on thousands of related complaints on forums dating back to at least 2015 on google and bing. this effects the cars, battery, engine, shift lever, and also makes it uncertain if you actually have the car truly in park or on/off. the issue happened occasionally before but is now everytime i trying and turn off the vehicle! mazda usda is aware of the issue not taking responsibility.
When car shifted to park in order to shut down engine, the vehicle often does not detect the fact the car is par when button ignition is pressed. message appears on dash saying to shift to park to turn off power. requires user to press brake, restart car and push shifter back to park forcefully in order for car to register park for turning off ignition. if driver is not attentive to dash message or ding when exiting car power remains on and battery is drained resulting in dead battery. this issue has been acknowledged by other mazda owners, because i found references to it on the web. took car to mazda dealership and they indicated this is an issue on other mazda models. the date listed below was the latest instance that resulted in complete power drain and required jump start for recharge. however, this seems to happen frequently, resulting in need to restart the car in order to register the car is in park in order to turn it off. i bought this car used and initially replaced battery thinking that was the problem.
When i put my car in park and go to turn the car off, it won't turn off. i then have to put it in reverse and forcefully push forward and left (sometimes 5+ times) and then eventually it will allow me to turn off the car. i looked it up on the internet and i saw that there were many others having the same problem. my car is only 4 years old and this has been happening for the past year.
The instrument panel states on after shutting of the engine. the car starts beeping when you open the door and you are not able to look the car. look like the transmission shift is not going to park completely so the battery dies every time. ,
Keyless do not work most of the time. this is been going for a month. remy e nc
I purchased this vehicle in april 2015 as a new vehicle left over from 2014. repeatedly, when decelerating, the engine continues to rev higher despite pressing the brake and keeping my foot off the gas pedal. this happens all the time and i've been told by both the dealership and mazda that this is how the vehicle is designed. i fear the vehicle will not slow down when needed as it feels as if the engine is pushing to increase speed when i'm trying to slow down. it is extremely dangerous when the engine goes into overdrive for fast acceleration such as entering a highway and then a rapid deceleration is required such as when encountering sudden traffic. i've also noticed other issues with the electrical systems (blind spot indicators working inconsistently; hd stereo fading in and out; bad reception on strong radio stations) and i believe they are all related to a bad computer. it seems the computer needs to be replaced since it controls all aspects of the engine's operation.
The car accessories stay on after turning the car off. this makes the car battery run down. also leaves the car in a mode where someone could possibly steal it easier. once this started happening it randomly occurs daily.
Tl* the contact owns a 2014 mazda cx-5. the contact stated that when the door unlock button was engaged the doors remained locked. as a result, her child became locked inside the vehicle and the contact had to shatter a window to get inside. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 19,000.
Bought a 2014 mazda cx-5 back in november 2013.up until december 2014 and 33k miles, no issues. second week of december, was entering the highway and decided to accelerate a bit , got up to about 80 mph and let off the gas.that's when all of a sudden the engine light, traction light and tpms came on.car lost power but was able to pull off to the side of the highway.sounded like it was running on 3 cylinders, pushing the gas pedal, car wouldn't go. shut the car off and on and performed like normal.took it the dealer to have checked out.they couldn't replicate the issue and says it was my k&n filter i had, which is false since i've had the filter for the last 20k miles on the car and another 30k on my 2012 mazda 3.let it go then the following did it again and but this time it happened twice in a row and the engine light stayed on.got the code of p0301 which is a cylinder 1 misfire issue.take it back again and they keep for almost 3 weeks. they finally got the car to do shut off. replaced fuel injector with no luck.ended up replacing the crank pulley and belts and say it's working.they also replaced the battery because they said it died and had a bad cell.pick the car on a tuesday evening and sure friday morning did it again!! already called mazda customer support and got a case number set up. dealer "says" mazda wanted me to take a tech out to replicate problem, which they can, why they want me too, i have no clue. sure enough the day i take it to the dealer, it did again on my way there. tech scans the car, sees the same codes and prints them out. couldn't get the car to shut off again, so i wait. the following week, call mazda customer support and say the dealer said no codes were found, bullcrap!! complained to the dealer service manager and he "says" that mazda knows the problem, software related but no release date. i'm done and fed with mazda and the dealer. *tr
Impact was on the mazda driver's side in front of the wheel and into the car- made a left hand turn did not see the approaching vehicle traveling 50 mph and hit the rear of vehicle. that vehicle flipped over and into the snowbank over 4 lanes. airbags in the mazda did not deploy. concerned as the purchase of the vehicle was for safety. *js
The first incident was when i started the engine, the engine warning light and all other warning lights(sbc, abs, etc.) came on. i called the mazda service for an appointment several days later and i went to service for a problem, the guy who in charge told me since the engine light came off we can't do anything. so they just did change my oil and left. second time happened with same problem, i went to my buddy(mechanic) at other car service he told me the guy told me was wrong because every car has a computer chip that records every problem. anyway, my buddy diagnosed my mazda cx-5 and told me that my car has a bad or weak transmission signal that caused the engine shut off so i went to mazda service for second time with same problem, they diagnosed and told me that it was the weak transmission signal so they had to reprogram it. on april 26, 2014, approximately 5:00am i was driving on hwy. about 60 mph and sudden all the warning lights include engine light came on but this time engine didn't shut off but transmission had no control to itself. i was so scare and all my friends who were with me got scared also because it was raining hard early morning. i had to pull over to service road then i made a completed stop but the transmission didn't start with 1st gear. it felt like it stuck on 6th gear so i had to press accelerator all the way to kick to it. this is the third time happen to me i don't feel comfortable with my cx-5. i took it to the third time service for same problem on april 28, 2014. i've never had this kind of problem for any other cars that i've ever driven specially a brand new car. anyone who has bought cx-5 have same problem should make a complaint. *js
Loss of power steering at same time all dash icons lit up. car then momentarily shut off doing 75mph; lost headlights (during night). this continued numerous times. headlights started flashing on/off and right turn signal caused car to shut off. towed to dealer next day and almost a week and they and mazda engineering have no clue. *tr
Vehicle repeatedly failed to start after sitting un-driven for more than one day. vehicle was taken to dealership on three occassions for repair. vehicle failed to start after sitting un-driven at dealership during third repair attempt. dealership replaced battery twice, but the issue was not resolved. the problem worsened to the point that major electrical issues were experienced, including brake system failure, steering wheel failure, gauge failure, and complete electrical system failure. car is inoperable. independent technical specialist conducted tests and confirmed that the vehicle was experiencing irregular electrical activity and suspected an internal electrical flaw in the alternator and/or a body control issue. manufacturer has been ordered by a bbb auto line arbitrator to repurchase the vehicle. *tr
Takata recall recall from new