Tl* the contact owns a 2017 maserati ghibli. while driving slow speeds, the transmission shifted into neutral and the vehicle stalled without warning. the contact was able to restart the vehicle and drove to park place maserati (2425 w nw hwy, dallas, tx 75220, (866) 249-2885). the dealer test drove the vehicle, but could not replicate the failure. there were no failure codes found. the contact was informed that a software update was completed earlier in the year. the vehicle was not repaired. the contact stated that the vin was not included in nhtsa campaign number: 18v173000 (engine and engine cooling), although the failures were similar. the manufacturer was made aware of the failure and provided case number: 176272. the failure mileage was approximately 30,000.
Initial conditions: sitting at a stop light, with all doors closed and occupants using seat belts properly, engine running, transmission in drive. issue trigger: pressing the gas pedal to accelerate from the stop. issue observed: engine stalls and transmission shifts into neutral. issue frequency: issue observed 4 times in a 3 hour period.
I have complaining to the dealer since i bought the car about noise on the steering wheel and transmission. the car since purchased on 2016 has been out for service 62 days. i reported several times a loud klunk noise on the steering and on the , took it to repair. took the car to have it fix several times and the car continued with the problem. last time after taking the car from service the car started pulling to the sides. the car was aligned, balance and new wheels were place this year. after several attempts this past month of july i submitted a lemon law claim. the claim has been poorly mishandled. the car a month later inspected and after inspection the car started pulling in the highway. we reported this to the person handling the case, as we were afraid it can cause an accident. finally last monday on i-95 in miami the vehicle hydroplaned hit the highway divider and crashed. thankfully all vehicles behind stopped and no one was hurt but maserati usa still has not take measures nor look up to the case. this vehicle had previous reports of recalls with problems on transmission. to my car the dealer had to replace twice bolts, parts in the transmission and on the axes.
After 365 ignition flash recall, the car started to fail to accelerate properly on demand while in motion on a highway. i felt like the gears were slipping, did not engage the proper gear on acceleration. causing the car to loose speed instead of increasing speed. dealership confirmed with maserati corporate that the problem was electronic and would have to be coded in italy at the manufacturing place. dealership asked maserati corporation to replace the car with new car since there is no fix to the problem and it was deemed a safety hazard. maserati corporation declined to abide by the decision of the dealership in jacksonville. the car remained at the service shop because the car is deemed unsafe to drive. car has been at the service shop for about 4 months. dealership demanded to return the loaner car. car will be considered a lemon according to the florida lemon law as per lawyer. other similar cars may have the same problem.