While driving in heavy traffic on the interstate attempted to change lanes and accelerate, car suddenly lost power and the "see manual" light illuminated with tool - fortunately was able to coast car off exit ramp safely and pull over, at which point the engine chugged and stalled. first restart "see manual" light still on, sputtered and stalled. turned off vehicle. 2nd attempt same as 1st. 3rd came on and ran without engine light and seemed to rev up higher than normal, then came back down. no other indications appeared other than "no use of auto brake available"
Tl* the contact owns a 2017 lincoln mkz. while the vehicle was parked, the contact noticed that the vehicle was not parked correctly and decided to straighten the vehicle. while the brake pedal was depressed, the contact heard an abnormal ding noise and the vehicle independently accelerated without warning and drove over a curb. while attempting to reverse the vehicle off of the curb with the brake pedal still depressed, the contact heard an abnormal ding noise again. the vehicle independently accelerated in reverse and failed to stop. as a result, the vehicle rolled into two parked vehicles. a police report was filed and there were no injuries. there were no warning indicators illuminated. the vehicle was towed to hines park lincoln (40601 ann arbor rd, plymouth, mi 48170, (734) 619-6272) where the failure could not be duplicated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and informed the contact that she could file a subrogation insurance claim. no further assistance was offered. the failure mileage was unavailable. updated 09/06/17*lj *cn