Tl* the contact owns a 2015 lincoln mkz. while driving approximately 5 mph making a turn, the vehicle hesitated and the driver heard a popping noise. the contact lost control of the steering and crashed into a curb. there were no warning indicators illuminated. there were no injuries and a police report was not filed. the vehicle was damaged and towed to a dealer (dana ford lincoln, staten island, new york, 718-983-8700) where it was diagnosed that the a-frame was fractured and needed to be replaced. the technician also recommended a wheel alignment. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 28,000. parts distribution disconnect.