Tl* the contact owns a 2014 lincoln mkz. while driving 35 mph, the brake pedal was depressed and failed to operate correctly. the contact mentioned that the brake pedal needed to be pumped in order to get the vehicle to come to a complete stop. the contact noticed brake fluid leaking under the vehicle on the driver's side. the vehicle was towed to fox ford lincoln (2501 n elston ave, chicago, il 60647, (773) 687-7800) where it was diagnosed that the driver's side brake line was ruptured. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 55,000.
I was traveling in bumper to bumper traffic with family and friends traveling at about 10 mph when i went to apply the brakes and the car would not react i then applied both feet standing on the pedal announcing i wasn't stopping and nudged into the back of the car in front of me. it left only minor damage to my vehicle and none to the one i hit. i shut the car off and turned it back on and the brakes seems to work again. i took the car to the dealership the next morning and they reviewed the issue for a few days and could find nothing wrong and said everything tested fine. i frankly do not trust the safety of the vehicle and will now only drive it myself. i am a retired police officer and former employee of nhtsa region 8 with 20 years of crash reconstruction experience and i have never personally had a brake failure so it is concerning. i wanted to submit the report for tracking purposes in case others encounter the problem or their is a future problem with this vehicle. thank you. *tr