Problems with 2013 Lincoln MKZ STRUCTURE

Door latch broke it is under recall with some 2013 lincolns not all it was in our driveway

Interior driver door handle no longer sits flush with body. periodically the door does not shut properly . i noticed a recall on that part. when asked gridley ford service (dwayne) he emphasized on your web posting it says certain vehicles and is not one of 'those' . i asked that since it is displaying same problem addressed how is my car not covered. he pulled up a printout that shows my vehicle and the recall is not listed. i asked him if there is anyone he can call to advocate for my vehicle and he said he doesn't call anybody for that. i was told repair cost was $200. i left there confused and angry.

On my way to work on 10/03/2017 @ around 7am in rush hour traffic my left passenger front door swung up. i had to swerve out of traffic to miss from hitting a vehicle next to mine. i was able to safely arrive at a rite aid parking lot. i have researched and found that my model car was under a recall for faulty door latch. my car was taken to my local ford dealership where they are stating it will be $652 to repair and my car was not under recall. i'm highly upset and feel that my car should be cover under this recall as it has experienced the same defect as previous 2013 lincoln mkz owners

Lincoln passenger door latch. the vehicle was stationary, at a gas station having just refueled. the passenger went to close the door and door did not close. so tried again and realized the door was not staying closed. driver checked the door latch to see if it needed to be pushed down and realized this was not the problem. the vehicle and passengers were on a trip out of state more than 8+ hours from home and it was july 4th holiday. no dealerships/ and ford/lincoln customer service not available. had to wait until next day, contacted 2 ford dealerships one was booked the other had availability but it would take a few days. contacted the lincoln customer service since we saw online there had been a door latch recall. we mentioned this and they told us the door latch recall had been completed on this vehicle in november 2015. this concerned me even more since this replacement piece that was to repair potentially default latches default even more quickly and with less driving. in jan 2016 we moved out of state to dc where we park the car and rarely drive the car, therefore the amount of mileage this lasted was unacceptable. we had to pay $420 to the dealership for the latch repair (ford did refund us $284 since they felt bad even though it was out of the 12 month warranty) but also has to pay $255 rental car which during holiday week in a vacation town we got the last rental car. a door latch should not break after 20 months with normal driving, not to mention the limited use of driving this car gets. a door latch is a major safety issue what if it happened to the driver's side? the car could only be driven with someone manually holding the door shut with both hands. so i am deeply concerned that either ford did not actually replace the door latch in nov 2015, or if they did the replacements are more faulty and a 12 month warranty is insufficient for a safety issue.

Parked car and after opening the right front door it would not latch upon closing. i understand this issue is identified in nhtsa recall 15v246.

The car was pulled into a parking space (space in front of a canal) and pushed buttoned into park and the car then lurched forward, going into the canal (front half only, the back half was stopped by the sea wall). we see there was a recall for the same problem for 2013 lincoln mkz hybrids (ours is not a hybrid). *tr

My husband was exiting the passenger side with the door open and had his right hand on the door frame, fingers on the edge of the roof. i had just shut the car off and pushed the button to close the large panorama sunroof. the sunroof is above the car and over the back window when it's open, so it was coming forward and down and closed on top of his fingers. he was screaming in pain and i had to figure out what was wrong, and quickly push the button to get the sunroof back open and free his fingers. his fingers are severely bruised today. it seems like there should be a safety mechanism where if the roof is closing on something it reverses itself. if that had been a child's fingers, i think it's likely they could have been severed. *tr