Tl* the contact owns a 2016 lincoln mkc. the contact stated that the vehicle stalled while driving and "shift system fault" appeared on the instrument panel. the vehicle was towed to johnson's brother lincoln (7455 s general bruce dr, temple, tx 76502, (254) 773-5257) to be diagnosed, but the mechanic refused to assist. the dealer denied that the vehicle had a stalling failure and suggested that the battery be replaced. the vehicle was not repaired. the vehicle was awaiting to be towed to the dealer. the manufacturer was notified and did not assist. the failure mileage was 95,850.
The engine started stalling when cranking up in a parked position, after filling up with gas, but lately it also stalls just when cranking up in a parked position. the engine light is on.