I hit other car i press break . brake not work air bag not come out, precoluation not work.
Tl* the contact owns a 2016 lexus rx350. while exiting the highway at approximately 10 mph, the brake pedal traveled to the floor, but failed to stop the vehicle. the contact crashed into the rear of the preceding vehicle. the contact pulled the vehicle to the side of the road and turned off the vehicle. the air bags failed to deploy and there were no warning indicators illuminated. the contact called for the highway patrol. a police report was filed and there were no injuries. the vehicle was damaged, but not destroyed. the failure mileage was 12,000.
I will give you a brief description as to what occurred. i entered our garage for the purpose of backing the lexus out of the garage so we could load newly purchased patio furniture into the garage. i entered the lexus, applied the brake peddle to start the automobile. once the auto was started, keeping my foot on the brake to allow my shifting, i move the shift lever from park to reverse and to my surprise, the car began moving with never removing my foot from the brake. it is a very tight squeeze backing out of our garage so when the car started moving, i pressed more firmly on the brake to slow the progress and there was no response. i pressed on the brake harder and when it kept continuing to not respond, i tried to locate the emergency braking system by pushing with my left foot on the floor trying to engage it. the whole incident lasted only a couple of seconds causing the collision to occur. this was reported to hartford insurance company auto claim # pa0016731644 whose ultimate conclusion was as follows: "upon further investigation we determined....the toyota motor company to be the responsible party." my last communication with toyota motor north america was with carlos garcia in the legal claims department dated february 10th, 2017, copy attached also attached is my correspondence of may 11, 2016 the bottom line is toyota has not conducted an in-depth investigation of a significant failure in the design/manufacture of their automobile. they are totally relying on hearsay evidence which is third hand and false, hoping this will all go away. i made my automobile available to them as well as myself and others who witnessed the event. this could have been a innocent child that was damaged, rather than another vehicle. i have significant additional information available for you, if requested. thank you for your concern.