Tl* the contact owns a 2012 lexus rx350. while the vehicle was parked and attempting to turn off the engine, the vehicle suddenly independently accelerated and crashed into a garage door and into a wall. the vehicle had extensive damages to the front of the vehicle due to the failure. the driver and the passenger sustained whip lash that did not require medical attention. the vehicle was not diagnosed and the damages were repaired. a police report was not filed. the manufacturer was notified of the failure. the failure mileage was 14,878.
Continuation of my report. about a month later the same sudden acceleration occurred but in reverse as the driver was leaving her home and this time she could not stop the vehicle, going thru the concrete fence of her front neighbor taking a side of the neighbor house, down a hill and hitting two air conditioner units and an electrical generator, damaging the whole right side of the vehicle and the rear, braking the rear drive train and getting stuck in a concrete wall which save their life. if the vehicle would have gone 10 more feet it would have drop in an approximately 800 to 900 feet cliff and probably would have lost their lives. the vehicle was a total loss. according to the driver she put on her brakes and they did not work. according to the witnesses there was only one tire brake track on the road which it was gone by the time i went to investigate. my theory is that electric surges from this high intensity cables interfere with the throttle control and accelerate this vehicles. it is the only logical explanation. if there is a way to test this theory i sure would appreciate it. please answer me as soon as possible. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 3/13/15 *js
First part of complaint just in case it did not go thru the first time. dear sirs, i'm writing to you on behalf of the owner of this vehicle. they have contracted me as a vehicle accident reconstructionist in puerto rico. i need to know if you have made any inquiries in the fuel delivery and propulsion system. my concern is that this toyota, lexus and honda vehicles that i know of so far, are having some kind of sudden acceleration issues and the computer does not catch the problem. this acceleration surges that i have found out about, all have occurred around high electricity areas. so far that i know off, three of these surges have occurred next to the electrical plant center in palo seco puerto rico and one caused two deaths. the other one is the one i'm representing which occurred in their home twice. the first time was about a month before this accident but the driver had the chance to control the vehicle and nothing happened. at that time the vehicle was taken to the dealer for a checkup and nothing strange showed on their system. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 3/13/15 *js
I had an accident with my 2012 lexus on 5/1/13. i pulled out of a gas station unto the road and stopped at a red light behind a car carrier which was stopped already. when i stopped, my car accelerated and hit the back of the truck. when the police came, they cited me because i hit the truck. when we brought the car to the repair shop and i explained what happened, he said he had a similar case a month before. with that, i searched google and realized that i wasn't loosing my mind and that my car accelerated unintentionally. i called lexus and they sent a representative to the repair shop and after examining the car, his findings were that it didn't happen. i called two attorneys and they heard of this happening but because i wasn't hurt, they wouldn't take my case. i called "8 on your side" and they said to email you and that a gentleman from there "might" get in touch with me. i am out $4,500 for the repairs and now my car depreciated $5,000 because it was hit. i am not sure if this will happen again but i worry every time i come to a stop. is there anything you can do so i could get reimbursed from lexus or trade my car in and not lose this substantial amount. i have had lexus since 1996 and i cannot believe they will not stand behind their product. thanking you in advance for your reply! *tr
Tl* the contact owns a 2012 lexus rx 350. the contact stated that after stopping at a traffic light she attempted to accelerate, the vehicle moved forward a few feet but then deccelerated and drifted through the intersection. the failure recurred several times. the vehicle was taken to a dealer on three occasions and each time the failure could not be replicated. the manufacturer was notified but offered no assistance. the failure mileage was 20 miles and the current mileage was 5,800.