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Problems with 2010 Lexus RX 350 VEHICLE SPEED CONTROL

On average, the 2010 Lexus RX 350 starts to “feel” problems with the VEHICLE SPEED CONTROL and its various aspects after 26 610 miles.

Components Affected by VEHICLE SPEED CONTROL Issues

We have classified the 17 complaints from 2010 Lexus RX 350 about VEHICLE SPEED CONTROL into the following categories.

ACCELERATOR PEDAL 1

Recently reported VEHICLE SPEED CONTROL problems on 2010 Lexus RX 350

My farm is 1/2 mile off weld county road 16 in keenesburg colorado. there is a gravel drive around the house to a short concrete driveway in front of the garage. when we drive onto the concrete portion, we are angled north east toward the garage door and have to back up a short distance to head the car east to enter the garage. we drive very slow through the yard as we have animals to watch out for and make a slow entry towards the concrete driveway. as she turned around the house toward the driveway the car seemed to be going faster than normal and she took her foot off the accelerator and eased on the brake but the car did not slow and she felt the accelerator was pulling her forward faster than she wanted. the brake pedal did not slow the car. the car angled across the concrete driveway, narrowly missing the corner of the garage and struck a tree on the north side of the house. the impact did not deploy the air bag and my wife had no injury. her seat belt was fastened until she shut the car off and exited the car. i notified usaa my insurer and later spoke to several mechanics about repairs and the problem my wife encountered just prior to the accident. one mechanic told me of a report of a situation much like this and said to call lexus and see if there had been a recall on this make of automobile. i called a lexus dealer in firestone colorado. i gave the vin number to him and he said his records showed this model year had been recalled for a problem with the accelerator but no records showed repairs were made. i told him i purchased this 2010 model car in 2016 as a used car and had no way of knowing if there had been a recall. i have not taken the car to be repaired but an adjuster did make a report yesterday (thursday june 6). i have no results but the adjuster said the damage was extensive and he was a bit surprised the airbag did not deploy.

Tl* the contact owns a 2010 lexus rx350. while the contact's spouse was pulling into a parking space at 5 mph, the brake pedal was depressed, but the vehicle accelerated. the engine revved and the contact drove over a snow mound before crashing into a wall. the air bags did not deploy. there were no injuries. a police report was not filed. the vehicle was taken to bergstrom lexus of appleton (3060 n victory ln, appleton, wi 54913, (920) 471-1895) where a third party specialist was sent to examine the vehicle. the findings would be reported to the contact at a later date. the manufacturer was not made aware of the failure. the contact stated that the crash was in relation to nhtsa campaign number: 12v3005000 (vehicle speed control). the failure mileage was 115,000.

Turning into a parking spot at a very slow rate of speed due to the congested nature of the shopping center. pulled in with foot on the brake and started to put vehicle into park when the engine revved and the car accelerated very quickly over the curb and into the wall of the shopping center. i felt no control over the vehicle. only issue with car since purchase were the brakes had to be resurfaced shortly after we got it. witnesses in the car behind me waiting for me to park also stated that they were shocked to see the car launch forward as they saw that i was near a dead stop. damage to front end but able to get car back home. contacted park place lexus in plano tx and service representative stated they would to it to the dealership for investigation. 30 mins after two truck left, sales person calls to tell me that they should not have towed it and he had specific instructions from lexus corp not to work on or open a repair ticket on a care reporting unintentional acceleration. i needed to call the main 800 number. now have to get car back to house at my expense so the lexus paid "independent investigator" can come look at the vehicle in 3-5 days. mortified at the thought this could have killed someone walking along the sidewalk. too many reports of this issue during parking events. something needs to be done. lexus has the opp to do the right thing...let's see if they stand behind their vehicles. one or two instances is driver error....not enough to force toyota to settle for billions rather than face a jury. just saying...if i had any doubt about whether i hit the accelerator instead of the brake i wouldn't take the time to report this to a gov agency. *tr

Tl* the contact owns a 2010 lexus rx350. the contact stated that while riving approximately 15 mph, the vehicle suddenly accelerated at a rapid pace. the vehicle continued to accelerate as the brakes were applied. the driver was able to shift into neutral and turned the engine off. the vehicle returned to normal function after several moments and was driven to the contact's home. the manufacturer was not made aware of the failure. the vehicle was not taken to the dealer. the failure and current mileage was 38,000.

I was accelerating to merge on 4 line traffic and my car started suddenly to accelerate even when i was not pressing the accelerating pedal i tried to hit the brakes but it did not slow the car i push to neutral position hitting the brakes but the car was still going fast. i was going to an exit trying to stop the car keeping in neutral and hitting the brakes i was able to stop and shot the engine off. *tr

I went out to grab a bite to eat for my daughter and i came to a stop light at a major intersection. i received the turn arrow so i accelerated thru the turn and then punched the gas to make it thru the next light that will turn red if you don't give it a little gas to get thru it. i make it thru the light and get in the right lane to slow down to make my turn and my brakes don't work and my car starts accelerating on its own. i have no control of the speed so i throw the car in neutral and keep slamming the brakes while the brake malfunction light appears. i'm not sure how my car slows down and i make a right turn into a parking lot and my engine is still sounding like it is accelerating and i am in neutral. my car rolled to a stop, i shut it down and called the lexus line. the had a towing company out within an hour and the tow truck driver told me this is at least the 10th time he has hauled this type of car for the same thing. *tr

On oct 5, 2011 at 7:45 am , i was traveling on a one lane road each way in rural connecticut ( 35 mph zone). i decided to pass a car that was traveling well below the speed limit when my lexus rx350 lurched forward suddenly and then had a huge burst of accelerating speed. i applied my foot to the brakes and the car slowed very slightly, but started to buck a little and then once again felt like it kicked into a higher gear. my dashboard was flashing " brake failure" as i looked down and saw that my foot was firmly planted down on the brakes. fortunately, there were few cars on the road and only once did i have to pass a car on a blind curve hoping no one was approaching from the other way, so as to avoid ramming a car in front of me. i had resolved in my mind that i was going to crash, and was trying to find a place to take the car off the road while trying to minimize injury to me. i stopped looking at my speed, but it was clearly in excess of 60 mph in a 35 mph zone. i was lucky that day, since there were few cars on the road and the stretch of road i was on was fairly straight. i drove this way for about 1.5 miles when it then occurred to me to shift the car into neutral. once i did this the car eventually reduced speed to about 5-10 mph. i threw the car into park and jumped out of the vehicle, which at this point was engulfed in smoke from the failed brakes. lexus blamed the incident on a stuck accelerator pad, although they admitted when the car came to their shop the pad was not stuck. i know factually that the pad was not stuck, since i looked down at my feet during the episode and saw my foot on the brake, and the accelerator pad in its normal position. this was clearly an incident of sudden acceleration. lexus allowed me to break my lease and lease a 2012, which now has a brake override system (as of 2011 models) . *tr

On 7/1/2011 at 10.45pm. i was driving my lexus 2010 rx350 eastbound on the lie service road in glen cove ny. i was travelling at 35 to 45 mph,when suddenly my "brake malfunction light" started flashing on my dashboard. i instinctively tapped the brake, and the brakes did not respond. then the car had unintended acceleration,i then pressed on the brakes with all my might, to stop this vehicle careering off the road.with gods grace i was able to stop the car by downshifting gears. this is the first time i have experienced this life threatening problem. so far lexus have discredited this experience, by claiming the mat was stuck under the accelerator and or brake. i strongly and vehemently disagree with their evaluation and analysis. i intend to take this matter further with lexus. *tr

Tl*the contact owns a 2010 lexus rx350. the contact stated there was unintended acceleration while the vehicle was parked in the garage. as the vehicle was started, the rpm increased up to 7000 rpm. the vehicle was towed to the dealer where they inspected the vehicle and informed the contact that the accelerator pedal was stuck to the floor mat. the contact stated he does not think it was the floor mats because he checked the floor mats prior to taking the vehicle to the dealer. the dealer could not find anything else wrong with the vehicle. the manufacturer was contacted and a claim was filed. the failure mileage was 16,484 updated 11/16/11*lj the consumer stated the accelerator pedal became stuck, the dealer found a non-secured all weather floor mat intended for a 2004- 2009 lexus rx slid forward and entrapped the accelerator pedal in the fully applied position. updated 12/05/11

Unintended acceleration without ability to brake with my lexus rx 350, at 2 pm on saturday march 12th 2011 with 5 passengers. i was driving at around 30 mph. the choice was to crash in the car ahead stopped at a red light or go on the side walk, up a steep mount and crash in a brick wall. this is what i did. nobody was hurt. police was called and the car was towed. car was inspected by toyota, no cause was found, car was repaired at a geico approved repaired shop, and i am now asking the lexus dealer pohanka to allow me to return the car and break my lease. in good conscience although no one was hurt, i am not willing to risk a more serious accident after my experience. we would have gotten hurt at a higher speed. this was my first ever crash driving 20,000 miles per year, driving for more than 35 years. there is no doubt something outside of my control happened. *tr

In a 2010 lexus rx 350 my grandmother was a passenger in which the vehicle was at a stop waiting for an apartment complex security gate to open. the car suddenly accelerated to speeds above 60 mph. the vehicle crashed through two apartment complex security gates, went airborne over a busy street and came to rest against the side of a building. to our horror, my grandmother perished in the accident. we are awaiting the information from the black box. i hesitate so say too much because we are still in the decision making process of how/if to proceed regarding litigation. do not purchase, drive or ride in one of these vehicles. *tr

Tl*the contact owns a 2010 lexus rx350. while stopped, the vehicle surged forward and stopped on its own. during the failure, the slipping light illuminated on the instrument panel. the vehicle was taken to an authorized dealer but they were unable to diagnose the failure. the vehicle was not repaired. the failure and current mileages were 26,000.

Model year 2010 lexus rx 350 had a sudden acceleration problem while trying to park in a parking lot parking place in edmond oklahoma. the car surged forward running over the curb and required swerving to the right onto a grass median between the parking lot and busy fast moving street. the car then traveled approximately 100 feet at an uncontrollable speed before swerving back into the parking lot where the vehicle then stopped. the car is only three months old and has 2040 miles. the lexus dealer says there is no history of sudden acceleration issues with this year and model car. the car is now at the dealership awaiting 7- 14 days for a lexus factory specialist to examine the car. this sudden acceleration issue is not mere parts or inconvenience issue. this was a near death experience and a possible life or death issue for other 2010 lexus rx 350 owners. *tr

Tl* the contact owns a 2010 lexus rx350. the contact stated that while driving at approximate speeds of 55 mph, the vehicle abnormally accelerated to speeds of 90 mph. the contact also stated that there was smoke coming from the tires when he tried to apply the brakes. he was able to shift the vehicle to neutral and turn the ignition off to gain control of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the dealer could not duplicate the failure. the approximate current and failure mileages were 4,000.

Tl* the contact owns a 2010 lexus rx350. the contact stated that when accelerating from a stopped or slowed position, the vehicle would change gears at random. this failure occurred numerous times. on the latest occasion, upon accelerating from a slowed position, the vehicle suddenly accelerated. the contact applied pressure to the brakes to stop the vehicle. the vehicle was taken to an authorized dealership where it was located at the time of the complaint; the dealer had been unable to diagnose the failure. the failure mileage was approximately 7,000. the current mileage was approximately 11,000.

My car suddenly accelerated as i was parking and hit a concrete wall. i was almost in the space and going 1mph aprox. 3 or 4 feet from the wall. they said i stepped on the wrong pedal to cause it. i did not, but lost my confidence and trust in my driving. the model car is a 2010 lexus model rx350. not on the list of recalls. the damage was in excess of $14,000. my insurance paid all but the deductible. i still do not believe that i did what they say and do not trust lexus to tell me the truth of the matter at this time. the car went straight to the dealership for repairs. *tr

We have bought lexus rx 350, 2010. vehicle skips gear on and off, particularly when in slow speed to when you try to raise speed. we took car back to dealer three time since than, they couldn't find any problem, but it is scary when all off a sudden vehicle jumps. *tr

Tl* the contact owns a 2010 lexus rx350. while releasing her foot from the accelerator pedal at approximate speeds of 30 mph, the vehicle abnormally accelerated. the contact was able to stop the vehicle by depressing the brake pedal. the dealer could not duplicate the failure. there were no repairs made to the vehicle. the failure would occur intermittently. the failure mileage was 1,700 and the current mileage was 5,200.

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