Vehicle has a melting and cracking dashboard that has a pending recall. i have registered my vehicle with the lexus dealer twice. the first time i registered my vehicle, was in february of 2016 and never heard from the dealer again. i returned to the dealer and they did not have any record of my registration. i re-registered in august of 2016 and they said that an order for the dashboard has been placed. it is now six more months and they can not tell me when they expect to replace the dashboard. i would like to know what my options are.
My dash is cracked in a couple of places. online research shows this is a common problem, however i see no recall notice. this should be replaced by lexus as it greatly reduces the resell value of the car.
The navigation system map icon does not match actual location of vehiclle as the map is of a different area and often icon is not on a road.