I purchased my 2008 lexus rx 350 from a one owner. only 122,000 miles, garaged kept and extremely clean. upon taking the car over and bringing it home. i removed the engine splash guard to get a better look at the underneath. removed the splash guard and wound that the rack/pinion which is covered by the splash guard had one boot totally busted and the other (driver side) leaking. after looking online to find out more about this. i find that there are hundreds, maybe thousands of others who have the same issue. lexus should be responsible for this. we've driven toyota for over 25 years. this is our first upgrade to the toyota brand. this lexus was "babied" and that was my main reason to buy it. i too "baby' all our cars as we keep them for at least 10 years. i've taken the lexus to my ase mechanic that i've used for 30 years. he is going to replace the rack. my toyota highlander that i sold had 360.000 miles. never a steering or "boot" issue..... my first experience with lexus and so far....not good. i will keep this car and have my mechanic do a full service on it (belts, water pump, thermostat, trans oil, etc) something i do with all my vehicles. but i'm not used to having large safety items like this from toyota. domestic car makers, yes, but not toyota.....not right by lexus! the previous owner could not have seen this. it's been this way for sometime.
Rack and pinion leaks that appears to be a common problem with the lexus rx 350. this failure is a critical component of the steering system and needs to be addressed by the manufacturer. the steering oil could potentially leak onto the exhaust and catch fire and should be a major safety issue! lexus is well aware they have an ongoing safety problem and they need to issue a recall to cover these insane costs.
I am very disappointed with lexus for not addressing the rack and pinion leaks that appears to be a common problem with the rx 350 models. i am not alone in reporting this failure of a critical component of the steering system to nhtsa. the lexus dealer that i take my car for service found these leaks at around 91,000 miles. the dealer could not proceed with the wheel alignment after discovering the rack and pinion leaks. the repair costs the dealer estimated was $1320. i do hope that nhtsa will investigate this problem. thank you. *tr
Brought vehicle to dealer for routine service, was informed one of the power steering boots was "ripped and leaking pretty good." i was quoted $1600 for a complete rack & pinion steering replacement including parts and labor, which i declined because those are msrp prices.. my wife drives this car and i am now concerned for her safety as well as other passengers. based on other complaints with 2007-2009 rx350's on this site, lexus is well aware they have an ongoing safety problem and they need to issue a recall to cover these insane costs. we maintain the vehicle at the dealer, i have never heard of a power steering failure at below 75k miles on any vehichle built in the last 20 years...not happy and this will be one and only lexus!
There was a torn power steering boot on the rack. the torn should be there for a while. i purchased a 100k miles warranty when i bought the car but the lexus dealers never mentioned or pointed out about the damage until the 100k miles warranty ran out. as soon as the warranty ran out, i got informed that the power steering boot on the rack got torn and it will cost me $1600. *tr
The rack and pinion steering blew up spewing power steering fluid all over the undercarriage. loss of the power steering resulted do to lack of fluid. no prior warning of any leaks or poor performance from the steering. no noise indicating that there may have been a leak. fortunately, no accidents was caused. the oil got all over the catalytic converter and could have resulted in a fire. this is a very unsafe condition that could have been catastrophic. *tr
My car has been making noise while driving . the power steering fluid is leaking and keeps dropping low. complaints have been made to lexus dealer at massepuqua, ny and lately farmingdale, ny now over past many years .on every visit.