My air vents constantly emit a white powdery substance that collects on the dashboard and within the vents. i have complained to the dealership with concerns of what i am inhaling into my lungs and was told that the calcium coating is coming off of a tube or wire and the calcium then gets blown out of the air vents into the passenger compartment. they also stated that the substance is not harmful if inhaled but i am not sure i believe that. the repair cost would be thousands of dollars because they have to remove my entire dashboard to reach the faulty part. lexus stated they offered to pay 50% of repair/replacement costs and i do not feel that i should pay a penny as i have done nothing to cause the problem. *tr
I purchased a used 2005 rx 330 3 weeks ago (i also purchased what i was told was an extended road hazard coverage). i decided to take my daughter and granddaughter to disney world (a 200 mile trip this weekend. just as we arrived in orlando my daughter said that she heard a pop (it was not loud as i did not even notice it)and we noticed steam coming from the engine. the suv was towed into lexus of orlando and although on vacation i was left without a car and still have none. to make matters worse, i was called by lexus of orlando and told that i would have to pay $1000 to have my car repaired because allegedly the issue is damage to the a/c compressor caused by a 'road hazard'. the 'road hazard' was a piece of reflector used to separate the lanes. lexus has refused ot repair under warranty even though i was sold a 3 month, 3,000 mile everything warranty (in addition to the lexus certified warranty) and the everything warranty has no exclusions was to cover any damage. i spoke to a mechanic who told me that for a road reflector to cause this type of damage, there must be a design flaw in the protections afforded by the grill or otherwise to the a/c radiator area. in researching this issue i noted that others have file identical complaints, including on this site. *jb