I was in the process of parking my car (going slow) in front of a dry cleaners and suddenly the car just took off and accelerated right through the store front. i have never been so shocked and scared in my life. due to the force of the car moving so fast, i was not able to reach the brakes to stop the car. fortunately, no one was hurt, since it was a sunday and the store was closed. without much time to think, i told the police that my shoe must have gotten caught on the pedal. however, the more time i have had to think about it, i do not recall my shoe getting caught on the pedal. this was the only thing i could think of at the time. i have read that this has happened before with the toyota lexus include the rx 330 model.
Sunroof shattered for no reason while driving on california hwy 580 near berkeley, i heard a loud noise, combination thud cracking sound, thinking that the car had been struck, except the car was not hit or under an overpass; the sunroof had spontaneously shattered and broke into pieces. luckily the cover was closed and the glass did not fall on us. it was both scary and a shock that this happened. the glass is defective. i was driving on the hwy in clear conditions, near berkeley california on 580, no over pass above the car, no other cars passing or in front when the glass broke,no turning involved. i have taken the car to my local lexus dealer, they said that they would get back to me in a day or two to let me know if they will take care of the defect or not.
Takata recall dashnoard cover is cracking due to the florida heaat
1. i have always kept my car in a garage & only used products recommended & bought directly from lexus. upon entering my vehicle my daughter noticed a large crack in the dash running from bottom side of glove compartment to top of dash. pieces that fall off crumble to dust the second they're touched. my local dealership told me they've had hundreds of cars coming in w the same issue and it would be $1500 for the replacement and that didn't include labor! 2. my moon(sun) roof stopped working literally just one day wouldn't close all the way. i had to have the dealership cut the cable so they could close it so rain etc didn't leak into my vehicle. again there was no reason for this! i was told again the part wad at least $1500 not including labor..... how coincidental it's the same price as replacing my dash. 3. when i purchased the vehicle from lexus i was given a "paint pen" for some light scratches that were from the previous owner (i bought the car with a little over 3000 miles on it in 2007)and i asked them to use it so i wouldn't have to worry if i applied it wrong. after the repair gentleman did a few spots i stopped him because you could see exactly where he had applied it, it was raised and the color was off. they said there was nothing they could do to fix it. now these issues were not due to any accident or improper driving or having some inexperienced mechanic doing work. i have lexus taking care of my services etc and these problems are expensive and something i should not have had to deal with. i am flabbergasted that lexus/toyota will not stand behind their products and fix issues that hundreds of thousands of owners are having. i want lexus to correct this for myself and the other owners that are voicing their concerns. as it stands many of us will never buy another lexus again because of these issues.
While backing out of my parking place in our underground garage i put on the brake to go from reverse to drive. when i put the vehicle in drive the engine raced up and the car surged forward. i was only 15 feet from a brick wall of which i hit at an angle. i bounced off this wall and went 10 feet further head on into another wall. i did not touch the gas petal, the mats are rubber and were not a problem. the vehicle just suddenly accelerated. the air bags did not deploy and i shut the engine off as soon as i could but given the fact that the total travel length was around 30 feet this was not possible. this is a know problem with toyota!! we love our car but we are now afraid of it. my insurance rates will be going up because of a factory defect and all i have seen are excuses in regards to this problem.
I took my lexus rx 330 in for it's 90,000 mile scheduled maintenance and told them that it had a roaring noise like a wheel bearing. the scheduled maintenance included replacing the timing belt and they did both rear wheel bearings, with some fluid replacement and other items. i have owned new cars for over 45 years and have always kept them for over 10 years and over 100,000 miles and have never had to have a timing belt replaced. in that same time period i have had to have only one wheel bearing replaced and that was on a vehicle that was 17 years old with 180,000 miles on it. to have to have this done on a vehicle that is only 5 years old is unacceptable, especially on a high end vehicle like a lexus. this suggests to me that either inferior parts are being used or they were defective at installation. of course lexus would never admit to either. i have contacted the dealer maintenance with no response and their customer service, which responded with an apology for my concern. nothing has been done however. if you can bring some pressure on lexus to make good on their "alleged" quality i would appreciate it. thank you.