Tl* the contact owns a 2014 lexus is 250. the contact purchased the pre-owned vehicle on august 21, 2015. the contact noticed a mildew odor in the vehicle. the dealer switched out the filter six times to remedy the odor. the contact was informed that when the warranty expired, the filters would no longer be changed. the manufacturer was notified. the corporate center stated that the issue had to be taken care of by a lexus dealer. the contact's warranty had since expired and lexus would not repair the vehicle for free. the failure mileage was 31,000....updated 01/05/17 *bf consumer no longer has the car updated 9/5/18*jb
Without warning, the vehicle stopped accelerating as i was driving so i pulled off the road onto the shoulder. once the car stopped, smoke began to come through the vents so i exited the vehicle. several minutes later i could see flames coming from under the hood. before the fire department could make it to the scene, the entire front end of the car burned completely. the fire department said they were going to classify it as a "mechanical failure". *tr