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Problems with 2012 Lexus ES 350 AIR BAGS

On average, the 2012 Lexus ES 350 starts to “feel” problems with the AIR BAGS and its various aspects after 33 500 miles.

Components Affected by AIR BAGS Issues

We have classified the 44 complaints from 2012 Lexus ES 350 about AIR BAGS into the following categories.

ON-OFF SWITCH ASSEMBLY 1 KNEE BOLSTER 1

Recently reported AIR BAGS problems on 2012 Lexus ES 350

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts do to the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (lexus of melbourne, 6927 bromley dr, melbourne, fl 32940 888-707-0233) stated that the parts would not be available until december of 2017 or january of 2018. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I was notified by dealer longo and toyota's lexus division in mid-2016 and notified by nhtsa in jan 2017 that remains unresolved. would appreciate advise what kind action should be taken ?! it is dangerous in this high traffic town of los angeles whenever accidents happen readily !!

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (lexus of chattanooga, 5800 lee hwy, chattanooga, tn 37421, (423) 499-9095) was unable to verify when the parts would be supplied from the manufacturer. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.

Takata recall-have called 2 dealerships you listed and will not fix this, sewell lexas of dallas tx and park place lexus in plano tx. i'm driving this car that is recalled and no one will fix problem. hope nothing happens to me while i'm driving

Takata recall - i got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. i would like the airbags to v e replaced and the problem remedied so i can feel safe driving my car.

Takata recall... i received the recall notice several months ago...was told they did not have part at dealership and would be done later in year. called again 8/17/17...told still do not have part.. they are up to year 2010 for repairs ... and told to call back in a few months. in the meantime, they said all i could do is to not have anyone ride in passenger seat... very inconvenient to do for a year.

Takata recall

My only complaint is that i have been advised not to carry a passenger and am offered condolences for the inconvenience, but this problem has been known for nine months with no resolution. that is a long time to either not carry a passenger or worry if i do.

Takata recall dealer called today and said air bag parts to repair not available until december. is this car safe to drive.

Takata recall. i have called lexus of greenville, s.c. numerous times with no success. they will not even call me back. according to the recall i can't have someone ride in the passenger front seat. i have virtually lost the use of this vehicle. this has been going on for at least six months with no end in site. what else can i do?

2012 lexus es350. consumer writes in regards to faulty front passenger airbag. *ld the consumer stated the recommendation for recall #16v-340 and 17v-006, to not operate the vehicle with a passenger in the front seat, is unacceptable. the consumer has an adult disabled daughter who cannot sit in the back seat. *js

Tl* the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) for the frontal passenger inflator; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failure. the manufacturer was not made aware of the issue. vin tool confirms remedy not yet available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Takata recall: received a recall notice over a month ago. still no repair solution. they just tell us not to have a front seat passenger. we need to use our car.....all seating positions. why hasn't this been solved?

Takata recall- your database is not up to date; i recieved a recall letter from lexus at beginning of this week. i am trying to get a rental while we wait (months? years? ) for the passenger side (as the letter states, does not say the drivers side)- whay is the best make model etc for us to get? we were told takata is being used to repalce the defective ones! isn't this not right? love to know models. males that don't use takata.!

Takata recall we just bought a lexus350es in september 2016, and were not aware of the takata recall until we received a recall letter on 2/17/17. the letter stated that "lexus is currently preparing the remedy for this problem and will send another notification to all affected owners when the remedy becomes available. and, what should we do? "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat" and, "we sincerely apologize for any inconvenience this will cause, but we are taking this action to ensure your safety" are you frickin kidding me?? we did not buy this so called, nicer car, and spend this much money, to not be able to drive it with an occupant...to transport, to go to & from work, or shop, to do that part of our life that requires a vehicle!!! no, nothing has happened yet, and we have not been in an accident that would trigger the air-bad to injure or kill the passenger; but how can we utilize the car if it is dangerous to our life and needs a repair, that is not even available?? on top of all this, when we were doing the paperwork to purchase this car from carmax, and it came to their disclosure form "important information regarding your purchase- manufacturer recalls and acknowledgment", it indicated that the box marked was " no open recalls reported by nhtsa". the takata recall was a reported recall! we would not have purchased this lexus es350 if we had known about this airbag recall. and, if the form that carmax used stating that there were no recalls, stated that there was an airbag recall in massive numbers; we would have investigated and realized that this recall did not have a remedy, we would not have bought this car!! i feel screwed without a solution. what do we do? what solution is there for us so that we can drive the car safely. ??? *tr

Takata recall: folowing initial notice of recall for air bag inflators problem no action has taken place and repairs have not been scheduled or conducted.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) for the front passenger inflator; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/07/17*lj updated07/12/2017*js

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *as

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) for the frontal passenger air bag inflator. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer and dealer were not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called sewell lexus of dallas at (214) 352-8100 (located at 6421 lemmon ave, dallas, tx 75209) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called wilde lexus sarasota (941-924-3040 located at 4821 sarasota clark rd, fl 34233) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 10/26/17*lj updated 10/30/2017*js

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. (nalley lexus roswell located 980 mansell rd, roswell, ga) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall - the recall notice states not to have anyone sit in the front passenger seat until the recall repair has been completed. i received this notice in january of 2017 and the repair is estimated to be completed in december of 2017. this is a hardship for our family not to be able to have a passenger in the front seat of the car.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect.

Tl* the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (scanlon lexus of ft myers, 14200 s tamiami trl, fort myers, fl 33912) and was informed that the remedy parts were on back order. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Tl* the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. marin lexus of marin, california stated that the parts were unavailable and that the repair would be completed by may of 2017. the manufacturer was contacted, but did not answer the phone or return any of the contact's calls. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted at: hennessy lexus of atlanta located in atlanta, ga, 770-457-6800, and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called parker lexus at (501) 221-1700 (1 shackleford w blvd, little rock, ar 72211) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Received notice in january of defective passenger side airbag and still have not received a replacement

Takata recall - i was notified in january 2017 for the recall and it is now october 17, 2017 and no repair has been made.

Takata recall: considering when we were notified back in january of 2017 it is now august. lexus should have these fixed by now. this is too long. there idea of a fix is not to let any passengers ride in your passenger seat until the airbag has been fixed. this might be ok for a month or so, but it is getting absurd now.

Takata recall: we received the recall in january 2017. we can not have any passengers in the front seat. it is now, october and they are saying it may be december but they are no longer sure. this is ridiculous. i want to be able to drive passengers in my car!!

Takata recall nhtsa recall no. 6v-340 & 17v-006. i have been waiting for a remedy to the recall problem for an extended period of time. i continue to get a message that there is no remedy at this time and we will contact you when we have it.

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer was not contacted the manufacturer was not made aware of the issue. the vin was invalid. the contact had not experienced a failure. vin tool confirms parts not available. updated 08/04/17*lj updated 10/13/2017*js

Tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. the lexus dealer (hennessy lexus of atlanta, 5955 peachtree industrial blvd, atlanta, ga 30341, 770-457-6800) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Driver side knee airbag caused hematoma, second degree burn on l. leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. calf. driver has replaced knees that are at high risk if further crash and knee bag deploys again. driver needs on-off switch installed for driver knee airbag. driver was not at fault in this accident and wants knee airbags removed or an on-off switch installed. the airbag on steering wheel deployed correctly and caused no damage. the knee airbag is a danger to driver.

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