This web site (the nhtsa) says there is no recall on this vin, but toyota/lexus site says there is, for the airbags. this misleading information on a government web site can be dangerous.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (sterling mccall lexus, 10025 southwest fwy, houston, tx 77074 (713) 995-2600) stated that parts were not available for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact contacted lexus of memphis 2600 ridgeway rd, memphis, tn 38119, phone number: (901) 362-8833, where it was confirmed that the recall repair parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/05/17*lj *tr
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available. ...updated 10/23/17 *bf updated 11/1/2017*js
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the performance lexus dealer (located at 4328 kings water dr, cincinnati, ohio; 513-677-0177) who informed the contact that parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 12/13/2017 *ln the consumer stated the recall was repaired. *tr
Takata recall
Takata recall; it has been 14 months since original recall notification from lexus; may 2016. no further updates have been received. i live in the sw florida climate which is classified as most dangerous for possible explosion. www.safercar.gov still lists no solution yet. this needs some strong government involvement
Takata recall notice received from manufacturer over a year ago. after several inquiries i have heard nothing. the notice stated that i could not trade or sell my car or have passengers in the front seat safely until the aribag recall is remedied.
Takata recall/no lexus remedy available due to the fact that lexus had no plan in place to handle the air bag recall and i did not want to be behind the wheel of a ticking time bomb, i felt that it was in my best interest to trade in/sell my lexus. i ended up trading my lexus instead of selling it because i had to inform any perspective buyer of the pending recall and what it entailed. i ended up trading for a 2014 toyota camry se and in doing so cost myself approximately $2000.00 to $2500.00 because i did not get the true value for the trade in which was listed between $18,000 - $18,500 in all of the recognized appraisal companies i checked and had to settle for a $16,000.00 trade in value due to the recall notice still affecting my lexus. nhtsa recall number 17v006 recall date: january 9, 2017 manufacturer recall number: g2g remedy: lexus is currently preparing the remedy for this condition and will provide additional information as it becomes available. the remedy, when available, will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model. recall status: recall incomplete. remedy not yet available
Takata recall . i was advised about this issue when i took my car in for service last time. at crown lexus of ontario. i reminded the dealer that i had received a notice last year but lexus has not done anything for it yet . i also told the dealer that this is a safety issue and needs to be fixed soon.
Takata recall nhtsa recall number 16v340 manufacturer recall number g2g as of april 23 2017 o airbag replacement for recall bag has been provided by lexus and danger remains
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available.
Takata recall received a recall notice in july 2016. received no contact from the manufacturer about scheduling repairs. contacted the manufacturer in march 2017. i was told that they had no immediate plans to replace the airbags due to lack of replacement parts. my vehicle is seven years old, and based on the information published regarding degradation of the original airbags, i understand that my vehicle is in greater danger of having defective and possibly dangerous airbags. as a result, i requested a replacement or loaner vehicle until repairs could be made to my vehicle and was told i would be contacted by a local dealer representative to arrange one, but was never contacted thereafter. manufacturer case number is 1701061699.
Takata recall-i just receve a notice feb 23rd 2017 and they have been aware of issue since may 2016.they have no solution but fo me to not have ppl rigjt in my front seat.that unacceptable. they are putting my family at risk and tell me not to utilize my fiure to full capacity.not only tje safty part but i pay monthy on my car and they gonna tell me there no solution after a year.then i call the number on the notice and they told me call my nearest dealer to let them deal with it completely unacceptable i couldnt even reach someone at the dealer to talk to.
Takata recall-lexus of bakersfield has not been helpful-no idea when they will get their replacements and still insisted that we not have anyone in the passenger seat. they offered a rental car but it wouldn't be a lexus. this is taking way too long to inconvenience their customers.
Tl* the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called servco toyota honolulu at (888) 495-3291 (located at 2850 pukoloa st #200, honolulu, hi 96819) where it was confirmed that the parts were not available for the recall remedy. the contact was offered a loaner vehicle, but declined. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.
(undated) takata recall; nhtsa no. 16v-340 received from lexus several months ago. upon inquiry, was told front passenger air bag should be replaced "in the third quarter of 2017". several other inquiries have received no response. my car lives in florida--high humidity--and is old--2011.
My tire pressure light came on in my vehicle in october. the light would not go off. i took the car to the shop and 2 sensor lights were replaced. the light stayed off for a day and came back on. the shop that replaced the sensor said to bring it back the next day because they do not know what is wrong because there are no longer any sensor to replace. when i arrived home i proceeded to back into my carport and when i proceeded to get on break to put the car in reverse, the brake failed and i had an accident that caused a lot of damage to my car. thank god i was not physical hurt but my car was. my insurance company was contacted and vehicle was repaired. when i picked up my vehicle after paying my deductible, i was told by abra auto parts that they have replaced all the damages however the tire pressure light still will not go off and we should follow up with the lexus dealer because that was a matter that cannot be fixed by them. i contacted the lexus company many, many times and still have not received a clear explanation of why the light will not go off. i explained to them that i have looked at the lexus manual and it stated that if that light remain on, the vehicle should be taken to a lexus dealer to investigate the issue. on november 21st lexus scheduled me to take my vehicle in to the toyota dealer to investigate the situation. i did take the car in and to this date lexus has not answered the question whether or not there is a defect. this is a serious matter because the lights are designed to alert you when something is wrong. lexus may not take it serious, but i do because i never know if something is actually going on and my life could be in danger. i also received a letter regarding the air bag from lexus. they advised do not let anyone ride on passenger side of car until we hear back from them. to this day they have not addressed that situation.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jm family enterprises (lexus) of coconut creek, florida was made aware of the recall and stated that the parts were unavailable and that the contact could lease a vehicle as an alternative option. the manufacturer was not made aware of the issue. the contact had not experienced a failure. part distribution disconnect. *bf consumer stated it is not safe for a passenger to sit in the front seat, making the car, essentially, useless for us. front passenger seat unusable. updated 7/27/18*jb
Tl* the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall we have not yet been notified as of august 27, 2016 by lexus that the air bag inflator should be replaced.
Takata recall. excessive delay in repairing inflators. can't sell car without recall being repaired. can't even drive my wife in the front seat.
Takata recall i called lexus company hotline 2nd time, and they said they can't fix my car since there is no remedy. what are my options? thanks sachin
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 15v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Takata recall i contacted the local dealer at 8:00 am and was told that they would provide me with a loaner vehicle from enterprise for up to 35.00 per day. however, the service manager was in a meeting and would call me back at 11:00 am with the particulars on how to go about getting into the vehicle. since i did not received a call from the service manager i called back and was told that my vehicle was safe to drive and i would not get a loaner car. i was also told that if i had any other concerns to call lexus customer service . i called lexus customer service and explained that it is totally unacceptable that i cannot use my passenger front seat without the risk of injury or death to the front seat passenger. i regularly travel with 4-5 other passengers in my vehicle. again, i was told that i was not at risk because of the area in which i reside. that being the case, i requested a hold harmless letter from toyota motor corporation. the customer service representative said he would send me an email which he did but it did not address my specific needs or concern
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lexus of clear lake (located at 18160 gulf fwy, friendswood, tx 77546, (281) 853-1400) was contacted. the manufacturer was also notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags), however the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jim falk lexus (located at 9230 wilshire blvd, beverly hills, ca 90212) was contacted and stated that they did not know when the repair parts would arrive. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received a notification of nhtsa campaign number; 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to lexus of palm beach (5700 okeechobee blvd, west palm beach, fl 33417) and was informed that parts were not available. the manufacturer confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. neither the dealer nor the manufacturer were contacted. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/26/17*lj updated 10/30/2017*js
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall. on july 10, 2016 i received a recall in the mail from lexus (torrance, ca) about the takata front passenger airbag inflator. the recall notice goes on to say "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat". i am writing these comments on december 29, 2016. so it's been 5 months since i've received the recall notice. i've been in contact with my local lexus dealer and well as lexus in torrance , ca and neither one can give my any time table on when the repairs can be made. my wife refuses to sit in the rear seat of the car because it is not as comfortable as the passenger front seat, nor is the rear seat heated (which is one of the main reasons she likes the car -- she has back pain problems). so what i now have is a car that cost me $41,000 (cash) that i can hardly use. i feel there should be some compensation for this inconvenience, but conversations with the local lexus dealership as well as lexus, torrance, ca have been extremely unsuccessful. i should add that over the past few years, i have purchased from lexus/toyata 5 brand new cars. i did this as a private citizen, not as a business purchase.
Takata recall. please see complaint number 1039859, dated 11/07/16. this situation is still unsatisfied. i received a recall notice last july. it said that parts would be available in november. then it was december; then january; then march. my latest call to a local dealer resulted in them telling me that the parts would be there in september. meanwhile, the car sits. i can't even sell it. this is totally unacceptable. why haven't i heard from either lexus or your office regarding the excessive delay. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall - have called the dealer three different times and says parts aren't available
Takata recall - notice of recall received june 16, 2016 but i have not received notification that a remedy has become available to replace my front passenger airbag.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect. ..updated 06/23/17 *bf *cn
Takata recall i received the airbag safety recall in june 2016, and i have not been able to use the front passenger seat of my car since then. i have not received another update about the remedy for the potentially deadly and exploding airbag in my car, and it has been four months. local auto dealerships do not know the timeline for replacements, either. this is awful. i need to be able to transport passengers in my front seat.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for the repair. the contact received the recall notification in june of 2016. the dealer (lexus of orange park, 7040 blanding blvd, jacksonville, fl,) stated that the parts were unavailable for repair. the manufacturer was also contacted and confirmed that the parts were unavailable and that when the dealer received the parts she would be informed. in addition, the contact stated that the entire dashboard melted causing a sticky surface that reflects off the window, which at times impaired her vision. the failure mileage was unknown. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in june of 2016. the dealer (northside lexus, 17925 north fwy, houston, tx, 77090) stated that the parts were unavailable for the repair. the manufacturer was also contacted and confirmed that the parts were unavailable for repair. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in june of 2016. after contacting the dealer (karny masa lexus in san diego, ca) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. parts distribution disconnect. updated 10/26/17*lj the consumer stated the recall repair was due to be completed on 10/10/17. updated 11/21/2017*js
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to the lexus of palm beach dealer located in w palm beach, fl, but the parts were unavailable to make any repairs. the manufacturer stated that the part was not available and advised the contact to call her local dealer. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bag) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 12/20/16*lj
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 11/01/16*lj
Tamara recall. our vehicle was recalled 15 months ago but lexus carlsbad (ca) still has done nothing to replace the airbag. they suggested that we should allow no one to sit in the front passenger seat and that the driver would not be in danger. i believe this to be false. how long must we wait for the repairs???
Tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.