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Problems with 2010 Lexus ES 350 STRUCTURE

On average, the 2010 Lexus ES 350 starts to “feel” problems with the STRUCTURE and its various aspects after 15 925 miles.

Components Affected by STRUCTURE Issues

We have classified the 2 complaints from 2010 Lexus ES 350 about STRUCTURE into the following categories.

BODY 3

Recently reported STRUCTURE problems on 2010 Lexus ES 350

Happened in a residential neighborhood. in motion to make a turn around from the main street into a side street. i wanted to head back the direction from where i had just been. i was moving very slowly because of the small turning radius.i was just turning into the very opening of the side street. upon curving into the "u" of my turn the car fiercely propelled forward. it felt like it was attempting a "0 to 60" launch. i looked at my foot in disbelief that i may have been on the gas pedal .no... my foot was on the brake. my car crashed into a large rock/boulder residential landscape that stopped it. i shut my engine off. passenger side rear wheel was off the ground. front right was elevated on top of rocks. i was fine. very shaken and in disbelief of the rapid launch and situation. rapid car had to be towed. exterior damage. underside damage as well.

Tl* the contact owns a 2010 lexus es350. the contact stated that the dashboard was melted and sticky. the contact also stated that the sun produced a glare on the dashboard, which made driving very difficult. the vehicle was taken to an unknown dealer. the technician took pictures and informed the contact that there were no recalls for the failure. the manufacturer was made aware of the failure and also stated that there was no recall. the failure mileage was approximately 70,000.

Tl* the contact owns a 2010 lexus es350. the contact stated that the dashboard began to melt. the glare from the melting dashboard created a glare on the windshield that interfered with the driver's vision. the vehicle was taken to a local dealer (jm lexus, 5350 w sample rd, margate, fl 33073, (954) 972-2200) where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the vin was unknown. the failure mileage was 31,100.

The side right mirror melted. when i ask dealer about problem, he declined to fix it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

1. as i approached a red light, i wanted to move my foot from the gas pedal to the brake. the top of my sneaker got caught in the underside of the brake preventing me from being able to stop the car. i was able to free my foot by pulling it sideways and back to the gas pedal causing me to momentarily hit the gas pedal and moving the car forward toward the intersection. since i had begun to slow down for the traffic light and there was no car in front of me, no accident took place. 2. jan 31-a few days later the same thing happened. i called lexus of aventura 3. feb 2 they came & picked up the car. i told them to put in writing what they found and what they did to correct it. their representative told me that when he test drove the car his foot got stuck in the same way as mine & that it happened to 3 other vehicles tested. further, he offered to compensate me for my inconvenience by a) filling our tank up with gas, b) giving us 10,000 miles service @ no charge as well as an interior cleaning and detailing. in our phone conversations during the next few days, he increased his offers and told me that the floor mat had been replaced in my car. i asked that all repairs & offers be put in writing. feb 5 i contacted lexus of america & on feb 8 a representative of lexus southern contacted me. we have been exchanging phone calls & letters since then. *tr

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