On 07/2009 we took our 2007 lexus es350 in for service with 20k miles. it was being taken in for a brake problem, faulty visor and vehicle tilted/leaning. i was advised that the brakes had 1mm left (near brake failure). a lexus tech replaced the brakes, visor and confirmed that the vehicle was tilted/leaning. since then the vehicle returned several times for service including but not limited to the following: brakes and tilt/leaning. the brakes were replaced again and another tech confirmed that the vehicle was tilted/leaning with visual and physical inspection. the tech measured from the wheel well to the ground. the dealer replaced the front suspension but the results were the same. the vehicle is still tilted/leaning and now lexus is refusing to fix it and stated, they have done all they can do to fix it. after i complaint that the vehicle is unsafe a corp field tech was sent to inspect the vehicle. the field tech also confirmed that the vehicle was tilted/leaning and stated that they don't currently have a remedy for this problem. the vehicle currently has 25k miles. due to the statement above it leads me to believe the this is a manufacture defect. *tr
Petition for additional investigation into the unwanted and unintended acceleration of model year 2007 lexus es350. *nj the manufacturer stated the unwanted acceleration was a result of the floor mats interfering with the throttle pedal. the consumer experienced unwanted acceleration and does not believe the problem is with the floor mats. see also 10261660 *dsy.
I had gone though a toll booth and was accelerating around a truck but when i took my foot of the gas, the car accelerated and would not slow down. i had my foot on the brake with all my strength and was barely able to keep the car at 60 mph. luckily there was light traffic, but there is no doubt in my mind that i would have hit multiple cars if there had been traffic. i was able to shift the car into neutral and brake to the breakdown lane with the engine screaming the whole time. truly the most terrifying experience of my life. we had it towed to the dealership who explained it was probably the floor mat which had not been secured when the car had been serviced the day before. i almost died because of a loose floor mat?!!! *tr
Tl*the contact owns a 2007 lexus es350. while driving 5 mph, the vehicle drove over the curb and into the front of a gym. no warning lights illuminated. the vehicle was approximately 3/4 into the entranceway. the police and fire departments arrived on the scene and filed a report. the front end, hood, and undercarriage were damaged. the contact believes that the cause of the failure was the floor mat. she has not spoken to the dealer. the current mileage was 2,900 and failure mileage was 2,800.