We have classified the 54 complaints from 2007 Lexus ES 350 about VEHICLE SPEED CONTROL into the following categories.
Tl* the contact owns a 2007 lexus es350. while attempting to leave a driveway, the vehicle independently accelerated without warning. the contact stated that the brake pedal was depressed, but required additional brake pressure to slow down the vehicle. the vehicle was towed to lexus of glendale (located at 1221 s brand blvd, glendale, ca 91204, (818) 507-1300) to be diagnosed, but the dealer was unable to duplicate the failure or retrieve a fault code. the contact was informed that the failure may have been due to driver error. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
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Tl* the contact owned a 2007 lexus es350. while pulling into a parking spot at a very low speed, the vehicle accelerated independently and crashed into a tree. the air bags failed to deploy. there were no injuries and a police report was not filed. the vehicle was towed and later deemed destroyed. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000.
Low oil light came on..still had 400 miles on sticker..took to lexus dealer, advised them i noticed oil leaks on my driveway& please check any problems with why my light should be on..lexus changed oil, filter &inspection..said all is good..3 weeks later less than 2 blocks from home..engine oil light came on, stopped to turn onto my road.low oil pressure, than hit driveway vsc on..there have been numerous complaints w/both lexus & toyota (lexus.limited service campaign 923 lsc 9lh). my engine is now ruined.cost est to repair..$6,000.00 to $10,000. purchashed from a toyota dealer..neither the lexus dealership nor the toyota dealership are willing to help..both are aware of this plastic..vvti oil hose and has replaced with a metal line..on later models....i have had the car for 93 days. i also have the accelerator issue (sticking)..not told this when i purchased car and faulty passenger air bags and faulty brake pads..this is not only total dishonesty, but had i been on a long bridge that i had just crossed..i would have driven off the bridge, as the steering locked up!! please any help/assistance will be appreciated.i am having to rent a car, as i work on the road every day..i thank you so very much, in advance!! blessings *tr
Tl* the contact owns a 2007 lexus es350. the contact stated that while parking the vehicle and depressing the brake pedal, the vehicle failed to stop and accelerated abnormally. the vehicle traveled over a curb and crashed into a wall. the air bags failed to deploy. the contact did not sustain any injuries. there was a police report filed of the incident. the vehicle was inspected by the dealer however, the cause of the failure was not determined. the contact stated that vehicle had been previously repaired under nhtsa campaign id number: 09v388000 (vehicle speed control: pedal entrapment). the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 11,000. the current mileage was 13,000. updated 09/05/13*lj
2007 lexus es350. consumer states sudden unintended acceleration *tgw the consumer stated his wife was driving the vehicle, when it suddenly accelerated forward on its own, as she was entering a parking space, resulting in damage to the vehicle.*jb
Tl* the contact owns a 2007 lexus es350. the contact stated that the driver was traveling 70 mph when the vehicle suddenly accelerated. the driver applied constant, abrupt pressure to the vehicle but to no avail. in order to stop the vehicle, the driver shifted to neutral which caused the engine to exhibit an extreme increase in rpms. she then inspected the accelerator pedal to determine if it was stuck but noticed that the floor mat was atop the pedal. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 61,489.
Tl* the contact owns a 2007 lexus es350. the contact was driving 40 mph when the vehicle abnormally accelerated. the contact applied the brakes but to no avail. he then began shifting several gears which eventually brought the vehicle to a stop. the vehicle was towed to the dealer ye the technician was unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 28,000.
Tl*the contact owns a 2007 lexus es350. the contact stated that when driving at approximately 45 mph, she noticed the vehicle begin to suddenly accelerate. she depressed the brake pedal but the vehicle continued to accelerate. she stepped on the brakes again and engaged the emergency brake but the vehicle continued to accelerate for about two miles. the vehicle finally stopped and the contact pulled to the side of the road. the contact called the manufacturer who advised him to take the vehicle to an authorized dealership. the contact was uncomfortable driving the vehicle and opted not to. the current and failure mileages were approximately 14,000.
2007 lexus es350, while parking vehicle consumer stated for some unknown reason vehicle moved forward hitting into a block wall. *bf according to the police report, the accelerator pedal became stuck. *jb
Tl* the contact owns a 2007 lexus es350. on march 11, 2010, while driving from one parking lot to another, the contact depressed the accelerator pedal and the vehicle suddenly accelerated like a rocket. the vehicle crashed into a light post and knocked it from its foundation, which then landed on the vehicle. the contact was transported to the hospital with injuries. a police report was filed. the vehicle was inspected by nhtsa on march 31, 2010. the vehicle was totaled. the contact stated that the vehicle was previously taken into the dealership for recall 09v388000 (vehicle speed control:accelerator pedal) and the repairs were believed to have been performed. the current and failure mileages were 67,063.
Tl* the contact owns a 2007 lexus es 350. the contact stated while stopped at a stop light her foot came off the brake pedal and the vehicle accelerated and crashed into another vehicle. the vehicle received damage to the front end. no one was injured during the crash and a police report was not filed. the contact called the manufacturer and the manufacturer stated the crash was due to driver error. the contact stated the vehicle has lunged forward more than once while driving. the failure mileage was 29,750.
I drive a lexus 350 2007 that was just put through the recall repair last week. it still accelerates without me pushing the pedal. just suddenly revs up. it's not the pedal like toyota says. the pedal does not move. *tr
Tl*the contact owns a 2007 lexus es350. the contact stated that he was upset because he never received a letter about the recall. the contact received a recall notice two years ago and the repair was made; however, he was never notified what component they repaired. they only advised him to bring the vehicle into the dealer. the contact did not have any prior problems with his vehicle and was notified on yesterday to bring his vehicle into an authorized dealer again to be repaired. the contact asked again what needed to be fixed and the dealer replied that his vehicle was a part of the recall. after multiple questions, the dealer then said he was going to fix the accelerator. the contact feels that was very unprofessional and scheduled an appointment. he feels that he should have received something from the manufacturer in writing. the contact did not have an incident so there were no failures. the failure and current mileages were 15,794.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) re: lexus es350, 2007; 16,800 miles; vin: [xxx] on february 2nd, 2010, i was driving above referenced car, with only about 16,800 miles driven on it, barely at 20 mph on a side street and our lexus accelerated on its own, brakes failed and the car skidded and hit the pavement of a sidewalk. i took the car to the lexus of rockville (301 762 9009) and they said although most repairs are covered under the warranty, a few are not. they initially quoted me my share of the cost to about $250 with which i agreed. subsequently they called me and told me that my bill will be about $2300 in addition to the costs covered by the warranty. please verify that these costs are legitimate and please re-determine why will they not release my car for a second opinion? being in doubt, i asked for the car back for taking it to another dealer, but they will not give back to me my own car (they said due to safety reasons) and coerced me into paying a bill of $2199.36 (invoice #882736), which contained almost $1800 in labor cost and the balance in parts. please look into this incidence and the attached invoice very thoroughly. it was a manufacturing defect that the car accelerated on its own, brakes failed and the car skidded and hit the pavement. it was none of my fault and the car is still under 7 year warranty. lexus should fully and completely reimburse me for repairs and injuries (to my right wrist). as a civic and humanitarian duty, i also urge you to please consider a recall, so that others will not be injured more seriously. *tr
I bought a 2007 lexus e350 last october. it was purchased from lujack lexus in davenport as a certified vehicle warrantied to 100,000 miles. the car had only 35000 miles on it at time of purchase. some time in november, my husband and i were sitting at a red light. we were the first car at the light and when it changed to green we took off at a normal speed. however, my car decided it wanted to go faster then the speed limit. i pumped the accelerator to get it to slow down and that worked the first time. i just brushed that off as a fluke not knowing toyota vehicles were having this problem. the second time it happened, was during the first week of january when my granddaughter was off school. i was going approx 10 mph down an alley where i park my car at work. the alley was icy. i was braking to turn a corner to park my car and the car just took off on me. i had my foot on the brake but the tires were going 80 mph and i was heading for a brick wall. my daughter thought quick enough to throw my car in neutral and i pushed the off button on my car. my car raced down the alley for about 100 yds before i was able to stop it. i called the lexus dealer and they said to take my floor mats out. i said i did not have them in because i received the recall. besides i didn't even have my foot on the accelerator when this occurred. they said they would call me back. they called within an hour (on a friday) and asked me to bring it in first thing monday. they tried to tell me it was the accelerator getting stuck on the mats. i said it was a computer problem not a mechanical. they said it couldn't be but that they could put a computer chip in that would shut the gas off enough if it started to accelerate like that again. i insisted that they do something or i wanted my money back on the car. he tried to talk me out of it but i told him well when i end up dead on the road from this issue, is that when you are going to take care of this ...
Tl*the contact owns a 2007 lexus es350. the contact was driving 25 mph when she engaged the brake pedal, the vehicle surged and crashed into the back of a vehicle. the air bags caused mild injuries to the driver when they deployed. the police was called and a report was taken. the contacts insurance company paid for the vehicle to be repaired. the vehicle was repaired and it is in the contacts possession but she doesn't feel safe driving it. the contact did receive a recall notice in october concerning the floor mats. the contact informed the dealer that she did not have any floor mats in her vehicle and he stated that her vehicle was not on the recall list. the failure mileage was 33,000. the current mileage was 33,010. updated 3/30/2010 updated 05/04/10. *lj updated 09/07/10*jb updated 10/08/10*jb
My 2007 lexus es350 sometimes accelerates on its own while cruise control is engaged. no significant explanation is available. i am typically driving in cruise. i have not touched anything, tried to accelerate or anything. for lack of a better explanation, it is as if it is possessed, it just happens. this occurs occasionally, a couple of months can go by between instances. in my case it has been about 2 months since the last time it has happened. on the occasions it has happened i allow i do not allow it to go more than 10 mph above the set speed before i disengage the cruise control. disengaging the cruise control seems to resolve the problem. *tr
Tl* the contact owns a 2007 lexus es350. after shifting the vehicle into park, the engine had begun to rev. the vehicle was taken to the dealership for inspection. since the technician could not duplicate the failure, they could not provide a remedy. the current and failure mileages were 35308. updated 11/23/09 *bf updated 11/24/09
Faulty accelerator on 2007 es 350. vehicle sped up with foot off the accelerator. only one occurrence. was able to use break to slow down vehicle. accelerator finally stopped. immediately checked floor mats which were secured and hooked. *tr
Tl* the contact owns a 2007 lexus es350. the floor-mats shifted under the accelerated pedal; which caused the vehicle to accelerate from 45 to 55 mph. the dealer was notified, and a technician stated that if they could duplicate the failure, they could not provide a remedy. the failure mileage was 45,000 .
Our 2007 lexus es 350 abruptly and wildly accelerated while my wife was driving on the freeway. she stood on the brakes and depressed the parking brake while moving into the slow lane and took the next exit ramp. the car finally slowed somewhat before rear ending a stopped car. fortunately, no one was hurt. the car was towed to the lexus dealer. their diagnostic computer system did not "call out" any problems. they immediately blamed the floor mats. however, the floor mats were two inches away from the gas pedal. they then tried to brush me off by asking me where i wanted the car towed to get body work performed. i refused and escalated to lexus usa. they are now trying to determine if they can find a problem. this reminds me of the audi acceleration problem and warrants an complete and full investigation. the internet is full of unintentional acceleration problems with the 2007 lexus es 350. i keep thinking that the 2007 model is the first of the new es body styles and there is something terribly wrong. *tr
2007 lexus es350 unintended acceleration. *nj the consumer was backing out of the garage, when the accelerator became stuck. he applied the brakes numerous times, but the vehicle would not stop. consequently, the consumer hit a bush and a tree. the consumer then put the vehicle in drive and again, it accelerated out of control and went straight into the garage and stopped after it hit a chest. the consumer experienced unwanted acceleration for the second time one november 14, 2009 when the vehicle accelerated out of control and crashed into his house. the vehicle was inspected by the dealer and they stated nothing was wrong. the same day, after the consumer left the dealer, he once again experienced unwanted acceleration causing more damage to the vehicle. *jb
I was driving a 07 lexus 350 when the gas pedal got stuck under the floor mat. i am sorry that i did not report this prior to the deadly crash in san diego. i first thought that i possibly did not put the mat back correctly after vacuuming the car. i remember securing the tabs when i replaced the mat. i was merging onto interstate 480w at the time. fortunately there was not a lot of traffic. i was talking on the cell phone at the time to my husband on the way to work. i realized that i was going faster and faster and started to panic. i yelled "the car is out of control i am going faster i cant stop, ryan ,ryan oh my god". i threw the phone down and i could hear him yelling put it in neutral so i did. the car was revving so fast that it would not stop. i got off to the side and was rolling slowly. i pushed the button but it would not shut off. i then thought to jam it into park however reverse comes first ! the car then shot backwards and i put it into neutral again. finally i started reaching down to see what was wrong and pulled on the mat. the tabs made it difficult to remove. once the mat was folded back the peddle let loose. i was horrified and sat on the side of the road for at least ten minutes. i was late for work and upset all day. i thought that it was my fault. the car company needs to make the public aware of this! *tr invoice received. updated 11/13/09
My 2007 lexus es 350 accelerated on its own while driving on an il highway. earlier that day one or two warning lights appeared and i called the lexus service dept. a few questions were asked by the reception operator and i was told the car was safe to drive. on my return home, the acceleration happened. my brakes did not slow the car down. i put the car in neutral while pressing the brakes and was able to get out of the traffic lane onto the shoulder. the car finally came to a stop and i turned off the engine, called aaa, and was towed to the nearest lexus dealer. at the service dept i was told it was my floor mat and the mat was replaced. this did not seem a likely explanation because the gas pedal had simply locked and accelerated on its own. my brakes were checked and it was determined i needed new rear brakes which was not a surprise since it seemed like i was 'killing' them in my attempt to control and slow down the car. the mats were to have been exchanged earlier when the car was taken in for service appt but somehow that was neglected by a different lexus dealer. *tr
I had stopped for gas midpoint in a 10 hour drive. after completing my stop, i accessed interstate 40 e from the entrance ramp at which point there was a sudden independent increase surge in speed by the car and not me. i would liken it to the surge one experiences when the car is on auto control and it is adjusting to go up a steep incline. i remember feeling like the car was possessed-it had a mind of it's own. i did have the clear all weather mats in my car, which was purchased through lexus. since i was on the interstate and there wasn't a lot of traffic i didn't feel panicky. i tried tapping on the brake a couple of times and this didn't slow me down. i remember looking at my console trying to see what gear i was in which was indeed drive and then attempting to look at the accelerator. because i'm short, and my seat is pretty far forward in order for my feet to reach the accelerator i didn't have a clear view of it. as quickly as it started it stopped without any help from me. i pulled over to take a look at the floor mat to see if it had slid and it had not. the all weather mat has been removed and lexus has shortened the accelerator pedal as well as installed the new override software on my car. i have not had any further incidents of unexplainable acceleration since that one incident. *tr
June 9, 2009 my 2007 es 350 lexus took off with me reaching a frightening speed of 95 miles an hr when i reached the mat under my right knee and yanked the carpet and at last freed the gas and brake pedal. i know the where both involved as i hit the brakes to no avail as the speed became frightening and keeping it on the road was a miracle. i think it is unacceptable that i did not receive any recall notice for almost 4 most after this incident. *tr
While sitting at a red light with my foot on the brake, the engine speed increased from idle without touching the accelerator pedal. i slammed my foot down on the accelerator a few times thinking it was lodged. it depressed and returned to position without sticking. after approx. five or more seconds the engine speed returned to idle on its own. i shut off the vehicle and restarted it. the problem hasn't occurred since - knock on wood. the speed increase was not minor as one would expect from the air conditioning turning on - the engine speed was several thousand rpm's but did not red-line. *tr
Petition for additional investigation into the unwanted and unintended acceleration of model year 2007 lexus es350. *nj the manufacturer stated the unwanted acceleration was a result of the floor mats interfering with the throttle pedal. the consumer experienced unwanted acceleration and does not believe the problem is with the floor mats. see also 10261660 *dsy.
Tl*the contact owns a 2007 lexus es350. while driving 50 mph, the vehicle's speed suddenly increased to 70 mph. the contact quickly pulled over to inspect the vehicle. the vehicle was taken to the dealer and they stated that the computer did not show any failures. the failure would have to recur in order for a repair to be performed. the failure mileage was 30,000. updated 03/23/09.*lj updated 03/23/09. *jb the consumer stated she could see how the floor map could catch the edge of the pedal, but doesn't believe that was the case for her. updated 11/17/09
Fax fwd on behalf of (nj) who was involved in an auto accident in on 11/18/08 in her 2007 lexus es350 that suddenly accelerated, would like her toyota incident recorded *tgw when the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed. she stepped on the brake, but was unable to stop the vehicle. the vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garage with great force. on the other side of the garage, was a small hall bathroom. the force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. there was also damage to the garage walls as well as to the door entering the house from the garage. the vehicle was repaired and the consumer has since traded the vehicle. *jb
While backing my 2007 lexus es 350 up my driveway, the vehicle unexpectedly accelerated and crashed into the corner of my garage. although driving carefully and slowly, the vehicle jolted back as if the fuel injection system had kicked in. no one was injured, and i did not file an insurance claim for resulting damage to the car or the garage. *tr
Entered parking lot at foothill center, pulled up to curb, suddenly was catapulted very fast over curb, up small dirt grade, into a perimeter electric fence. the dirt under the car and downed fence kept the car from going into a deep ravine. hit off button, stepped on brake. car was pulled back into parking lot. *tr
On sunday august 31st, i left a departmental picnic at a colleague's house around 8:30 at night to go home to kent ohio. i left early because i wanted to get home before it gets to dark. i entered the i 76 ramp at the lake milton/newton falls entry. after driving perhaps around 35-40 mph hour on the ramp i started to accelerate to enter the highway. suddenly i felt the car accelerated by itself, i put my foot on the brake making the assumption that i may have stepped on the gas pedal to much. however, the car continued to accelerating reaching 80-85 mph. i was getting closer to cars in front of me. the car accelerated very fast and i put my foot on the brake to slow the car down. the speed continued to be excessive in spite of me trying to break the speed. i thought at first that the brakes did not work, but noticed immediately that this was not the case. i was still moving 80-85 mph. trying to avoid cars in front of me. i put my breakdown light on to warn other drivers. i managed to drive over to the shoulder, trying to avoid hitting anything. i put my foot down on the brake and kept it on the brake to slow the car down. i was able to get the speed down to 40mph with my foot continuously on the brake. i tried to let my foot go but the car immediately speeded up again. i managed to put my car into neutral and than in park, the car slowly came to a hold. the brakes smelled and smoked. it was getting rapidly dark and i was scared and in a state of shock, but also relieved to be alive. at that time a state trooper stopped and i told him what happen. he called a towing truck and put red flares up to keep me safe on the highway in the dark. he pointed out to me that i was on mile marker 5.3 on i 76. i had to wait about 30 minutes until the tow truck arrived. the driver told me that my brakes were still very hot. *tr
Unintended acceleration on my 2007 es350 lexus. damage to my entire right side of car, wheels. happened on 7/09/08, no winter mats in car. it was towed to the dealer, where they kept it for 5 months,& refused to talk to me, because it was a legal matter. they found no problem. tw*
On june 10, 2008 about 11:00pm, i was on my way from indianapolis, in to columbus, oh. i was using cruise control and went to reduce my cruise speed with the switch on the steering column. my 2007 es350 immediately began to accelerate under full power. i switched my cruise control off, but it would not disengage. my speed was increasing still. i hit my brakes as hard as possible, but they would barely keep the car at it's speed above 80 as i was dodging traffic on i-70 eastbound. after 2 miles of trying to gain control of the car, full brakes and much less brake pad for the experience, i was able to get the car to stop and the cruise control did finally disengage once the vehicle was stopped ' but not before. all mats were locked in place with clips. no vehicle errors to report. this is a deadly situation. i am 6'4', 250 lbs and it took everything i had to stop the car. had this been in a more congested area, the results could have been far worse. *tr
Tl*the contact owns a 2007 lexus es350. while driving 10 mph, the vehicle accelerated without warning. the contact had to use the brakes to help stop the vehicle long enough so that the vehicle could be turned off. the contact stated that a week before the failure the cruise control made a sound as if the engine accelerated too hard when activated. as of may 27, 2008, the dealer had not repaired the vehicle. the current and failure mileages were 13,000. the vin was unavailable. updated 06/25/08 *bf the consumer stated the cruise control malfunctioning may have been the cause of the sudden acceleration. updated06/25/08 see also 10230929 & 10229189*dsy
It wasn?t the mats!!!! runaway acceleration in our lexus es 350. date of incident was 05/25/08, memorial day weekend. my husband was driving and i was in the passenger seat. we both surmised that the cruise control had apparently taken over the engine and caused the acceleration. (my cruise control had always been a fluke, one week prior i had experienced and dismissed a brief episode with my cruise control) only good brakes and my husband?s skill saved us from a horrific outcome. i reported the incident on this site 3/27/08. the vehicle was towed to englewood (nj) lexus. yesterday, the service manager there gave contradictory evidence that it was the mats. since a large ice-coffee spilled during the incident, my husband and i examined the mats to mop up the spill before the car was towed away and saw that the mats were in their correct position. in no way were they stuffed under the brakes and lodged on the accelerator as he stated at first. it is unconscionable to me that an extensive examination of the cruise control mechanism has not performed. inskip lexus (ri), where we bought the car, has agreed to have car towed and will examine problem. i am terrified to drive the car again unless the problem is resolved. the problem of runaway acceleration has been reported in numerous cases on this site and other consumer sites about toyota/lexus. many owners do not agree with diagnosis of mats being the culprit. ???question: is toyota/lexus the new audi???? *tr [see also 10228954 & 10230929]*smch
Reported: 27-may-2008 (incidence memorial day weekend 25 may 2008) problem: runaway acceleration: evidence of malfunctioning cruise control car was nearing end of 200 mile trip. cruise control had been engaged on and off for last hour. driver stopped at entrance onto old-designed fast-moving highway rte4) with old-fashioned short access and no breakdown lanes. cruise control green light on, but system supposedly disengaged. car began to exhibit strong engine noise and runaway acceleration. driver shut off cruise control, passenger observed the light go off and then back on several times. driver firmly stepped on brakes. the brakes smoked and smelled of burning. when car slowed down, driver pulled to small indentation at side and pressed ignition button for several seconds. car stopped with jolt. driver started car in park. engine made same loud blow-out sound. re-shut down car. driver restarted car to move to exit about 50 yds ahead. car began run-away acceleration again, driver repeated steps pushing hard on brakes (smell and smoke) and shutting car off by pressing ignition button. off-duty police (chief of force) smelled brakes and said loud engine noise made car a hazard; tow driver would also testify to loud engine noise when car turned on again to be placed on his truck. because spill of ice-coffee during incident, mats were inspected by both driver and passenger before car was towed. both noted that mats were intact and in their proper place. driver noted clips were in place. (the car was in compliance with lexus recall of mats having been serviced two months prior to incident.) improper mats are still lexus' stated cause; however, driver and passenger say this is not case. cruise control malfunctioning seems likely cause of runaway-acceleration. while our dealer is responsive, national lexus has been most neglectful;agent does not return calls; and this is almost three weeks after incident. *tr see also 10228954 &10229189 *dsy
Tl*the contact was given a 2008 lexus es350 as a loaner while her vehicle was being repaired. while depressing the accelerator pedal, the vehicle began to abruptly accelerate to 60 mph. she attempted to slow the vehicle down and the vehicle would not stop or decelerate. the vehicle struck a large piece of cement and caused the oil pan to detach. oil began to pour from the vehicle. the dealer was unable to determine the cause of the failure. the current mileage is 12,000. updated 05/05/08 *bf the consumer was injured. updated
While coming out of a parking lot,accelerator petal got stuck,car accelerated from 0-70 in seconds and could not slow the vehicle down, lexus recently serviced car for mat recall and did not install clips on all weather floor mat, my insurance is investigating both accelerator throttle and also the reason wy mat did not have clips installed after lexus stated they corrected the mat recall,i am also hiring a independent auto forensic specialist,i could of killed myself and others too,t his so called mysterious acceleration must be corrected. *tr
When i let up on the gas and then step on the gas pedal to continue the car lurches. this happens on a random basis and i have reported this to lexus several times since i have owned the car but they tell me if it does not do it while they are test driving there is nothing they can do. they say everything checks out ok and there are no error codes showing on the computer. i have told them it is either the transmission or whatever controls the gas pedal and they don't seem to be concerned. in my opinion there is definitely something wrong somewhere. *tr
We bought our lexus 350 on sep 29, 2006 within 3-5 months we had issues in acceleration pedal. we took to the workshop and stated our complaint on increase is speed the 1st 10 min of driving. the replaced the transmission. but sometimes we still have that issue. but when we take to the dealer they say they couldn't reproduce that. we are now worries about the sticky gas pedal issue. once we even hit a cyclist is the turn when i couldn't control the speed on the turn. we tried to reduce our speed, but it was kind of accelerated to 40, where as it should be in 25. the incident happened in school zone. *tr
While pulling into a parking slot in a parking lot with cars on both sides and in front of my vehicle, my vehicle increased acceleration and raced forward uncontrollably. the brake was pushed to the floor board of the vehicle and had no effect on slowing down the car. the large truck in the slot in front of me was the only thing that stopped the vehicle. $87,43 damage was done to my vehicle. none to the truck that stopped my vehicle. lexus reviewed the electronic data recorder and released a statement that the vehicle operated within specifications. lexus allowed no one to touch the vehicle until it was inspected by there technician. nothing was done to correct or prevent a future repeat of the life threatening acceleration surge experienced with this vehicle. we have requested from the lexus legal department that the data recovered by the lexus technician be provided to us so that we can assess for ourselves what went wrong with the vehicle. *tr
Tl*the contact owns a 2007 lexus es350. while driving 60 mph, the contact attempted to apply the brakes, but the speed only decreased to 20 mph. she placed the vehicle in park while it was still in motion, which caused the vehicle to smoke and jerk instantly. the failure caused her to run three red lights and dodge other vehicles on the road. she called lexus and they stated that the floormats may have been installed improperly and caused the vehicle to surge forward. the vehicle is currently at the dealer being inspected and the contact is awaiting a follow-up phone call. the failure and current mileages were 1,100.
Acceleration of vehicle on two separate occasions on interstate nearly causing death or injury. could not stop vehicle. by the grace of god only my car sustained damage. the terror experienced should never have happened the first time, let alone twice! first time august 2007, claimed it was the floor mats. i felt the "lurch" after that and thought maybe i was just being paranoid. until it happened the second time. it happened nine days ago. the dealer has had my car since the incident. i have yet to hear from them. i will not take the car back. *tr updated 11/13/09
Driving on a primary surface street, i stopped at a red light. i was the first car in the lane. when the light turned green i accelerated to change lanes, the car picked up speed and the brakes could not stop it. the car growled and jerked for a couple of blocks until i forced the gear out of "drive". it finally stopped before the next intersection. i did not lose control of the car and did not hit anyone. the car was at the lexus repairs dept. for 5 days. i was told that i could not keep the two floor mats. they removed the factory installed carpeted mat, placed it in the trunk and left the thin, clear, protective plastic floor mat from lexus. i never had all-weather floor mats. i do not know if there is any damage to the transmission, engine or brakes. prior to the incident and since i have occasionally found it accelerating but it stops by braking. i have not attempted a high accelerating test. when i took the car to the repairs dept. i ask if they knew of other similar instances and was told "no". i only had 1,582 miles at the time and i thought i was the only one with the problem. on august 16, 2007 there was an article in the newspaper referring to your investigation and now request that my incident be included. *tr the consumer provided pictures of the floor mats, accelerator pedal and a repair invoice. updated 09/10/07 *tr
I purchased 2007 lexus es 350 in december of 2006. sometime in last month, when i was driving the vehicle on a highway, its brake stopped working all of a sudden, and started accelerating by itself. i looked at my foot wondering if my foot was on gas pedal, instead of brake pedal, but it was on brake pedal. i was in a total panic, but managed to drove the car away to the shoulder of the highway by putting the car in park mode. i thought i was dead at that moment. i am trying to sue the lexus. i honestly believe that car will kill someone. before starting a legal proceeding, my attorney sent a letter to lexus headquarter, and was told that the vehicle had no problem, and that the cause was the floor mat. but, it was not. as i said earlier, i looked at my foot when the vehicle did not stop, and after i stopped the car, i carefully looked at both gas pedal and brake again. i am not blind. have you seen any other complaints for similar problems? please let me know. it will be really helpful for me to win the case. i am not trying to make money by suing lexus, but trying to have lexus recall all of its es 350 since it will kill someone. *jb
2007 lexus es350-1-adult passenger sat in the front seat and i notice that the airbag off indicator light was on. 2- i have experienced a dangerous sudden surge of acceleration when braking, even with all weather mat properly secured. i believe the surge may be a software and/or sensor flaw. 3- when the engine is first started (cold-after sitting), the mechanical engine noise is very pronounced as if proper lubrication is not occurring. *tr
Vehicle accelerated rapidly and would not stop, even after repeated attemps to brak creating an extremely dangerous situation while driving on interstate. i eventually was able to put the car into neutral, and the engine raced violently, and turn off the ignition. after calling lexus roadside assistance, while waiting for the assistance to arrive, i noticed that the accelerator pedal had been wedged in the rubber floor mat. i have not yet determined if the incident damaged the engine or brakes. *ak