Tl* the contact owns a 2004 lexus es330. while driving various speeds, the steering wheel became difficult to maneuver. the vehicle was previously inspected per nhtsa campaign number: 11v539000 (engine and engine cooling), but the repair was never performed. the vehicle was towed to the dealer where it was diagnosed that the crankshaft pulley fractured and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 175,000.