Tl* the contact owns a 2011 land rover lr4. the contact heard a loud noise when attempting to remove the emergency brake to shift out of park. the emergency brake indicator illuminated. the vehicle was unable to be driven and was towed to land rover redwood city (440 convention way, redwood city, ca 94063, (650) 542-7956). the dealer diagnosed that there was a mechanical brake failure and the rear brakes and the emergency brake needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 90,000.
Warning lamps failure, brake system - amber failed to illuminate for worn brake pads and due to severity of damage to pads and rotor, brake system -red should of illuminated indicating possible fault with the electronic brake distribution (ebd) system. we sought out assistance with land rover and to our concerns and safety issue. complaint with land rover and inspection with engineer we were advised that this is normal but would not give us any documentation supporting their findings and refuses to return calls placed to jaguar land rover north america llc, customer relationship center. *tr