I've been experiencing an transmission issue. i'll be driving along, steadily with speed control set at 70 and all of a sudden my engine and rpm gauge will rev up down shift and then go back to normal. my speed doesn't change, no lights go on, just the rev-ing sound and the gauge goes up it also happening at low speeds as well, it's very alarming to me. i've checked with kia and they're aware of the issue but state that there is currently no recall or alert as to what exactly the problem is, it also entermitting will have no acceleration on take off. has been back to the kia dealer twice , the last time was told by general manager and service manager and they have no clue , and general manager was very rude and tried to just sale me another vehicle when i decline he got very unprofessional and seemed he was not concerned of the warranty and to take it back to dealer that sold it to me 600 miles away please help
For the past 6 months or so, i've been experiencing an unknown issue. i'll be driving along, steadily and all of a sudden my engine and rpm gauge will rev up and then go back to normal. my speed doesn't change, no lights go on, just the rev-ing sound and the gauge goes up. it's very alarming to me. i've checked with kia and they're aware of the issue but state that there is currently no recall or alert as to what exactly the problem is or how to solve it.
After 2 attempts to try and have the soul repaired properly as to steering and at least 30 emails and begging for help, and finding myself the reason there was a recall on a recall...we contacted senator marco rubio who in turn contacted nhtsa, a congressional aide etc. no help came for two disabled persons. i even wrote about the souls catching fire and [xxx] witnessed a soul crash due to steering. we begged citrus kia, kia motors,kia america to refund our money. we lost our home built for our disabilities to toxic drywall, we were in propublica, huff post and tampa bay times. no recovery, we slept in our kia optima which is why we purchased the soul. two weeks later, the first recall. 2 yrs no one did a thing. in december at christmas, kia america " challenge " the dealerships. to sell everything. we were once again duped. citrus kia called numerous times , what they did was brought us in under false pretense, they financed thru kia, the 2018 sportage. now, we are in further debt with a car they all knew was defective. "software upgrade", oh and by the way", keep this letter in your glove box for ever "in case" the engine failes and if you, the customer who bought in good faith that it was safer than the soul, if you do not get it to dealer if and when light comes on. you will be considered "abusing the car" the consumer is supposed to drive and live in fear? nhtsa had not approved this bandaid. the 1000 sportages need to be traded for 2019. this is a sad day when a gai , we have to live and drive in fear and pay money . i have read the news articles, the whistleblower. this "software upgrade" is not right. the fires are horrific. one person stated her car still had issues. this is criminal as to what kia motors, kia america, citrus kia has and is still doing to two disabled persons. we need some help. our auto insurance premium. increased.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2018 kia sportage. when the contact attempted to accelerate from a stop or low speeds, the vehicle failed to accelerate in a timely manner. the failure was experienced several times. the vehicle was taken to an unknown dealer for diagnostic testing, but a failure code was not located. the dealer also test drove the vehicle and was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was not available.