My wife hit a car (t boned) the front of the car was totaled. the airbags did not diploid. she went in the hospital. the s belt went in her chest and she has neck and back pain. i reported it to the kia dealer and never got an answer.
Tl* the contact owned a 2016 kia soul. while driving 30 mph, the vehicle skid and crashed. the air bags failed to deploy. the contact sustained neck and back injuries that required medical attention. a police report was filed. the vehicle was towed to a tow lot and deemed destroyed. the vehicle was not taken to a dealer. the cause of the failure was not determined. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.
On highway in rainy conditions hydroplaned in to concrete barrier wall at about 70 mph first impact on drivers front corner near headlight. airbags never deployed.
Daughter was in an accident on a highway driving at approximately 60 mph in her 2016 kia soul when she rear ended a suburban after it was cut off by another vehicle. the front end damage was extensive and her car was totaled and shockingly, the air bags did not deploy.
I was in a car accident a few months ago that involved me leaving the road and that i was completely airborne landing on the other side of the embankment my air bags did not deploy under the force of my car going airborne and landing so hard that my underside of my car was torn up needing almost 6,000 dollars in repairs. including breaking my oil filter off of the car. i was told that my airbags should have completely deployed. but they did not. i really am scared that if i was in another accident they will not deploy when needed to save my or my families life.
On 2/18/17 my daughter was involved in a front end collision in our 2016 kia soul. she struck a stopped toyota carolla at over 45mph on southbound i-5 in seattle wa. this was a direct front end collision and the airbags in the kia soul did not deploy even though the metal bumper bar was completely bent in a "v" shape back beyond the radiator. kia usa first claimed that this was due to under riding. sent them daytime photos from the next day when we visited the car to remove personal items and they changed the story to "the air bag sensors are in the connecting pillars so this still would not have triggered the air bags. kia usa is accepting no fault and it taking no action. based on my research, this collision should have triggered both front airbags as both front seats were occupied by adults at the time of the collision. my hope is you can use this information and my photos to investigate this situation and resolve it with kia. from my point of view we experienced a complete failure of one of the cars main safety features, front driver and passenger airbags. i have additional photos and a video that i am willing to share if you would like them. [xxx] [xxx] [xxx] [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*jb