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Problems with 2012 Kia Soul ELECTRICAL SYSTEM

On average, the 2012 Kia Soul starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 125 053 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 21 complaints from 2012 Kia Soul about ELECTRICAL SYSTEM into the following categories.

INSTRUMENT CLUSTER/PANEL 1

Recently reported ELECTRICAL SYSTEM problems on 2012 Kia Soul

Steering wheel makes a loud popping noise it is getting worse by the day. the lights flicker when turned on inside and outside the vehicle.

No engine warning lights on. at random, engine will lose power, but does not quit. no matter how much you try to accelerate, car only reaches approximately 30 mph. observed to happen after turning ignition key and nothing happens. however, occurrence is random, and no engine warning code is given. mechanics find nothing wrong, due to no warning code.

After work on 4/30/19, i was speaking with the parking deck attendant. the car was in drive, but i had my foot on the brake. it started shaking and sounding rough, as if it were struggling to stay on. i drove it for a few miles, but was afraid to drive more than 35 or so mph. it was shaking and making noise the entire way. i only drove on the interstate to the next exit, so that i could find an open parking lot just in case it cut off on me. i called aaa and got a tow home due to the lateness of the hour. the next morning, aaa towed me to a aaa car care facility and i let them do repairs. i was told that ignition coil # 4 was bad and had to be replaced, and that it would be better to replace all 4 coils. i only had enough money to replace the bad one, plus the spark plugs and air & cabin filters that the mechanic recommended. he said that the other 3 coils should be replaced as soon as possible.

Car is jerking/bucking and misfiring while idle and when driving it jerks. car check engine light constantly turns on and off on its own.

My 2012 kia soul (base) with the 1.6l gdi recently had a problem on i-80 traveling between des moines, ia and denver, co. (there had been no prior symptoms) after reaching around 65 mph, the engine began misfiring emmiting obd error code 0336 indication a bad crankshaft position sensor. i stopped at the nearest autozone, bought a appropriate replacement, and installed the part in the parking lot. upon ignition, the car immidiately began misfiring and died. on the second attempt, the car started and misfired; but it sent the same 0336 code then the tachometer died. although the techometer died, the engine continued to idle (and run) without further misfires. upon seeing this, i figured it was the cam shaft position sensors (as the symptoms are very similiar). i found, and replaced both engine mounted cam shaft position sensors, but no new symptoms untill i test drove the vehicle. during the test drive, the vehicle emmited 3 obd codes, and didnt start misfiring until the tachometer went over 3500 rpm. by then, i was doing a highway test on i-80 outside lincoln, ne, and the car just died at around 55-65 mph. it emmited code 0336 for a bad crankshaft position sensor, 0565 for cruise control on signal malfunction (i have the base model, so there is no cruise control), and 0517 for battery temperature circuit malfunction. i managed to get the vehicle off the interstate, and back home where the problem changed again. now it misfires untill the tachometer hits 3500, then the tachometer dies and the vehicle appear to run normal (dispite the reoccuring odb2 codes 0366, 0517, and 0565) it appears the engine heated up enough to burn out a brand new crankshaft position sensor, and cause problems with the battery. (and possibly the ecu as it now reports my non-existant cruise control is malfunctioning)

Where do i start, my 2012 kia soul has about 86,000 miles and has experience issues over the past few years. it started a few years ago where i changed my left brake light and discovered it was an ongoing issue where bulb is burnt and have to replace about twice yearly. second, sometimes when i go to crank my car it would start faintly then stall out and i will have to retry again until it cranks correctly. this having also been occurring for a few years. third, within this past year i've experienced a/c control problems. when i go to turn it on it wont do anything,no defrost/blowing/hot/cold nothing. then i would proceed to keep trying to turn off and on and out of no where it just starts on its own. sometimes it's scary especially when i need to defrost my windows and it decides not to work. took it to sun auto repair shop and they couldn't figure it out and said and i quote "it has a high failure rate", whatever that means. fourth, the passenger side window will not respond to the driver side control button. dont know if it's an electrical issue. this has also started within this past year. finally, about a few months ago my steering while started making this annoying clicking sound when i turn the steering wheel left to right . that is while driving and parked or stopped. it just keeps clicking every movement, bumps and turns. suddenly i recieved a letter about this given warranty recalling my vehicle to get fixed. now i'm questioning whether or not if my other problems are common in other vehicles and is on the roll to recall

Car was great until it reached the 100000 mile mark. then it loses all power and dies while going 65 to 70 mph on freeway! it is going to get me killed! when happens, the rpm gauge quickly plummets to zero and remains there at zero after i get it restarted. after it sits for about 15 minutes it starts fine with the rpm gauge giving an actual reading. this is happening about 3 times in a 25 mile span!

Was going down ten, kia can't determine if my power steering want bout while going down the highway going 55, and then hitting a deer. the body work has been fixed but my vehicle has no power steering. power steering is not responding - mdps will not communicate with vehicle. failure in electronic mdps at top of steering column. they checked all connectors, and no physical damage to column itself. found c1503 -esc/ecs (esp) error and c1687 - time out vsm2 (mdps) failure. diagnosis says i need a power steering column and motor assembly. geico refuses to cover this saying it's a common electrical power steering issue with kia's. if these are messing up electronically while driving this year for 2012 should be recalled. it feels as if insurance has found a loophole to not cover kia souls with power steering. i also saw a corrosion issue recall and my car was from ohio which i lived there years with it before moving to virginia. no one at the newport news virginia kia even mentioned the recall for my vin #, i found it while registering my kia online.

Car would not start, it was found that the wire covers and wires were disinigrated. it was taken to shop and repaired. then two weeks later happened again, then again on 5/10/18 the car would not start again. vehicle was towed to shop and mechanic had advised that it was the same issue but different location, this time was worse and was told that if the vehicle would have started that it would have possibly caught on fire and endangering the safety to myself and other occupants. was also informed that kia uses a soy based peanut oil coating for the wires. he informed that this would attract animals. i have spent over $900 for these repairs. the mechanic advised that kia is aware of this and there are no recalls as far as he is aware of.

12/28/17 purchased car from kia dealership. 1/27/18 i was driving approx 50 mph down a county road and the drivers side windshield panelling flew off. the passenger side is loose as well. i am told no way to secure passenger side it just has to be replaced as well. also noticed a loud screeching coming from driver side every time i apply the brake. 2/3/18 neighbor was driving behind me down a city street and called to tell me rear driver side tire appeared wobbly. 2/6/18 dealership said bad wheel bearing and replaced but still had not ordered panelling. also said noise was fine it was just caused by metallic structure of brakes and have to deal with it. 2/7/18 the stereo will turn on but everything is back to factory presets and no sound comes out of speakers.

2012 kia soul with less than 15,000 miles on it suddenly burst into flames and the car is a total loss .

Dashboard lights came on and car wouldn't start. had car towed to kia of bowie md., who did a diagnostic and replaced electrical panel which cost estimated $200.00 dollars including diagnostic. kia of bowie never called and when i finally contacted someone a week later, they stated the steering column was out and would cost approximate $2000.00 and that's the part. car has only 70.000 miles.

Tl* the contact owns a 2012 kia soul. the contact stated that there had been several failures that progressed since purchasing the vehicle. the radio shorted out and was replaced by the dealer (southside kia, 9401 atlantic blvd, jacksonville, fl 32225, (904) 400-6650). also, the odometer displayed an improper reading and the steering column was extremely tight, making abnormal noises. in addition, the steering wheel was difficult to turn left or right. the vehicle was taken to the dealer more than three times, but the radio failed again and the driver's seat belt failed to properly restrain. the vehicle was taken back to the dealer where it currently remains for service. the manufacturer was notified of the failures and indicated that they would provide a follow-up response. the contact received no solution yet from the manufacturer. the approximate failure mileage was 68,000.

My car's heater assembly control has failed and in doing so my car's heater defaulted to cold and face making it impossible to defrost the windshield. kia wants an astronomical fee to diagnose the problem and even more for the part and installation.

The computer system for the radio had a service advisory instead of a recall, so i wasn't notified by mail. but the problem is that in addition to the radio, it affects the backup camera and eventually the dashboard, making both of them inoperable. the repairmen at ford kia in richmond, ca tried to play this off like it's not a serious problem. but if the dashboard controls are useless when driving down the highway, and you need to try and pull over to restart the car, that is a problem waiting to happen. updated 10/05/2017*js

i purchased the vehicle in december and every so often the gauges and the lights in the dash will not work. the vehicle failed to shift into gear. i had contacted the dealer from whom i purchase the vehicle, i then took it to their repair shop. the gentleman (mechanic) was unable to determine the cause. i then called the dealership and requested another vehicle, of course they refused. in a matter of days, the dash materials began to work again. unfortunately, 20 days later, the same thing happened again. none of the lights and gauges in the dash work, and the vehicle will not go into drive. i am simply unhappy with the matter, because they are charging me nearly $20,000. for the vehicle. *tr

Nov. 2013 i was driving the car and the odometer stopped working, i went to kia and they said they had to order a part for it but it was okay to drive. i continued to drive it from ky to indianapolis in when the speedometer stopped working then the entire instrument panel stopped working, i called kia dealership in elizabethtown ky and they said they had ordered the entire cluster but car was okay to drive, i went out the next day and the car started but you could not engage the gear shift. had to have the car towed to dealership. they had car 3 weeks and said it is fixed. january 13th 2014 started all over with odometer going out, took it back to kia and they had to order yet another cluster (2nd in 2 months) okay to drive car, i refused and required them to provide loaner (which is not allowed to be taken out of state). this is not a safety issue but goes to electrical, they had to replace the entire glove compartment because the light kept going on and off when the door was closed. they said a sensor had gone out and they had to replace the entire thing not just a bulb. *tr

The radio froze and i couldn't change the station, program, or use the cd. next the backup camera wouldn't work. after driving further, the signals and lights on the dash ceased to function. i didn't drive more than 8 miles going to and from work and to the store. it has reset itself so far after the car sat for 3-9 hours. the kia toll free number referred me to the dealer in richmond, ca where i bought the used car, but was told it cannot be fixed until the car is brought in while trouble occurs. it has happened 6 times since june 26, 2013. *tr

Started car sunday at 1:30 pm. notices gas gauge needle was below empty. backed out of parking space, put the car into drive - no instrumentation at all. tach at o, temp gauge at o, fuel gauge below empty. shut off ignition and restarted engine - still no instrumentation drove slowly to nearest gas station to fill tank (i did not remember but i never lat the tank get below 1/4 full) too 2.6 gallons to fill. speedometer and odometers not working. only dashboard light working is temp (outside) and the econ light. made an appointment with university kia - huntsville, al - left car after describing problem. the call monday pm said they were unable to determine the problem and since it was mlk day there was no tech support available - need to keep car overnight. no loaner could be authorized. u. kia called tuesday pm at 1:30 said they rebooted the computer and the gauges appear working but they probably would fail. kia tech services were to order and instrument cluster from korea as there were none in the us. would take several weeks to obtain and reprogram. i requested a loaner from the service manager but he could not authorize one. i requested he elevate the request ot the dealership owner or to kia management. he ([xxx]. kia service person) said he would forward my request and call me tomorrow (wednesday) this is just not an acceptable level of service. i cannot be without a vehicle for several weeks - especially since this is a major failure in a new auto that they are not prepared to repair quickly. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Received a letter from kia stating to have my steering checked out . i am hearing a popping noise when i turn left in the steering. it pulls to the right when driving the kia dealership is saying there's nothing wrong. but there's got to be something going on and they keep trying to tell me that there's nothing wrong. also there's a suspension noise coming from the rear when i go over a great or anyting even a small little dent in the road it sounds like the whole back end of my car is going to fall apart another issue with the brakes when i apply the brakes my lights dim on the inside of my vehicle then when i go the lights will go bright again.

2012 kia soul. consumer states that the instrument panel could not be seen. *kb the consumer stated kia needs to change the background color of its instruments to white letters over a blue background. the consumer stated it was hard to see, the red needles on a black background. *jb

Faulty wiring harness. car was 3 weeks old.

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