We have classified the 12 complaints from 2011 Kia Soul about ELECTRICAL SYSTEM into the following categories.
Intermittent horn. sometimes it works, sometimes it doesn't. in doing research, i have noticed a lot of complaints for the same thing. why has this not been recalled? this is clearly a safety issue! doesn't matter if the car is sitting, driving, turning, anything. the horn only seems to work when it feels like it. very dangerous!
107000 miles on the car. started car in the morning and it made a whining noise. didn't think much of it because it was colder than it had been. after warming up a few minutes drove down my road about a mile and the battery light came on. turned around at went back home. popped the hood and smelled strong burning smell. problem was found to be the alernator. when i pulled it to replace it noticed that the windings inside the alternator were burt and chared/melted.
I was unaware that my car was under a recall. i am active duty air force and did not receive an email stating my car needed to be fixed. i found out through my pcs website.
Brake lights quits working , cruse doesn't work , radio is affected
Tl* the contact owns a 2011 kia soul. the contact stated that the horn failed to operate intermittently without warning. the failure recurred on several occasions. the vehicle was taken to the dealer to be diagnosed. the technician was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 30,000. updated 03/30/16.*jb updated 04/14/16.*jb
Ocassionaly the horn will not work. *tr
Bad wire in steering wheel, which makes horn malfunction frequently(if i repeatedly turn wheel, horn will work). this started three years ago. car has been well maintained, and i see no recall for this issue. i also have a bad sensor under the passenger seat, which allows airbag to be on or off when passenger is in seat(doesn't seem to work).
A couple years ago, the driver side door had issues opening after being unlocked. this was frustrating, but not a safety issue. in the past several months, the door has opened while driving a couple times. this same issue was recalled in the kia sorento at the end of 2017 for the same reported issue and the same part replacement. kia has told me that there is nothing they can do to fix the issue as my car was not included in the sorento recall, even though it is the same exact issue. this was not a major issue until the door started openeing while driving. this is something that needs to be recalled by kia and fixed in all affected vehicles.
Tl* the contact owns a 2011 kia soul. the contact stated that the horn became inoperable. the vehicle was taken to a dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 62,000.
Tl* the contact owns a 2011 kia soul. the contact stated that the horn malfunctioned sporadically and without warning. the vehicle was taken to the dealer. the dealer was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 40,000. *tr
Tl* the contact owned a 2011 kia soul. the contact stated that the driver was driving 5 mph when she crashed into another vehicle. the driver exited the vehicle and the vehicle engulfed in flames. the vehicle was destroyed and towed to an insurance company lot. the insurance company determined that the fire was not a result of the crash, but rather the result of defective wiring. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 5,000. the vin was unavailable.
Tl* the contact owns a 2011 kia soul. the contact stated that after starting the vehicle and allowing the engine to warm, she heard a loud noise and noticed that the vehicle was on fire. the police and fire department arrived and a report was filed. the vehicle was not inspected by a dealer for the failure. the manufacturer was not contacted. the failure and the current mileages were approximately 9,000.
Tl* the contact owns a 2011 kia soul. the contact stated that while driving approximately 25 mph and attempting to make a turn, his knee slightly bumped into the ignition key. as a result, the key turned into the off position and the vehicle shut off. the failure recurred on a different occasion when making a turn. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 725.
Tl* the contact owns a 2011 kia soul. the contact stated that the vehicle horn was malfunctioning. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who offered suggestions on how to repair the failure but none were successful. the vehicle was not repaired. the failure mileage was 500 and the current mileage was 5,000. updated 07/08/11 *bf the consumer stated he first noticed the problem with the horn when the using the auto lock feature on the remote. the horn only confirmed locking 1/2 of the time by a confirmed beep. then he noticed the horn would not work in the mornings when he pressed it the button on the steering wheel. the horn relay was replaced. when the consumer arrived home, the horn stopped working again. the vehicle was taken back to the dealer and they replaced the horn sounder board. updated 07/29/11