My ac/heater fan is no longer blowing out air. in addition, while braking, the brakes have always seemed to have not been performing as it should.
Tl* the contact called on behalf of a friend who owns a 2016 kia sorento. the contact stated that while his friend was driving at various speeds, the vehicle would shuddered intermittently without warning. the contact had stated that the check engine warning light was illuminated. the vehicle was taken to and independent mechanic and was diagnosed with an engine misfire. the contact was informed that the engine needed to be replaced. upon further investigation, the contact linked the failure to nhtsa campaign number: 17v224000 (engine and engine cooling). the vehicle was not repaired. an unnamed dealer was contacted in regard to possible recalls on the vehicle. the contact was informed that the vehicle was not subjected to a recall. the manufacturer was contacted and informed of the failure. the failure mileage was approximately 95,000.
Tl* the contact owns a 2016 kia sorento. the contact stated that while driving at an undisclosed speed, the vehicle overheated. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the bolts that secured the engine head to the block were stripped which caused the engine to be destroyed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed of the failure and a case was filed. the approximate failure mileage was 74,999. the vin was invalid.
Total engine failure at 50 thousand miles at highway speeds. transmission acting funny & shifting hard in weeks prior to engine failure.
Driving on highway at 65 miles per hour and car suddenly lost all power and came to complete stop in heavy traffic. vehicle restarted after 2 attempts. took to kia dealer for inspection and there was no recorded code and they were unable to re-create issue so nothing was done. reading other complaints of sudden stalls on this site makes driving this vehicle scary. the vehicle has only 31k miles on it and has had no other issues. kia should be doing something before someone has a tragic accident!
My vehicle began excessively using oil, no leak in spring of 2019. took it service once i documented my oil changes in september. no answers, wanting to do an every 1,000 miles documentation at the dealership. by december, it is giving an engine code p0014, meaning the exhaust camshaft has advanced to much to go to a lower timing. eventually the passage become clogged and causing oil flow to the phasivers to be restricted - leading to a locked engine. the only fix, a new engine. although i am still under power train - they request i drive the vehicle 1000 miles for testing before approving however the engine code tells us further drive will lock the engine. exactly what older models were previously recalled for. with this kia gives you no proper solution and no guarantee to cover.
Tl* the contact's family member owned a 2016 kia sorento. after driving approximately 15 miles and parking the vehicle, it suddenly caught fire under the hood. the driver quickly exited the vehicle. the contact and the fire department attempted to extinguish the fire. the vehicle was towed and deemed destroyed. there were no injuries. a fire report was filed. the cause of the failure was not determined. the dealer and manufacturer were not made aware of the failure. the failure mileage was unknown.
Tl* the contact owned a 2016 kia sorento. the contact stated that a loud popping noise occurred, the vehicle started to smoke, and the temperature gauge overheated. also, the check engine warning indicator illuminated. while coasting the vehicle to the side of the road, it decelerated and flames appeared under the vehicle. the fire department extinguished the flames and filed a report. there were no injuries. the vehicle was towed to a tow yard. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was unknown.
I drove my kia sorrento from rochester ny to oswego ny without incident. i had no car trouble nor have i in the distant past. i parked in a lot and turned off the car. smoke began to emit from under both sides of the hood. as i gathered my purse and coat, the smoke become more volumnios and dark. as left the vehicle, i inspected my dashboard for signs of overheating or a lit indicator light. nothing was light or overheated per the dash. as i exited the car, the car was on fire. a man in a car parked near me, approached the car with his fire extinguisher, aimed under the closed hood and sprayed. it did no good. as he did this, i called 911 to request a fire crew. by the time they arrived, the car was engulfed in flames. the car is a total loss, just metal charred remains.
My kia was bought 1/2016 and since then my steering column has had to be replaced 3 times, cadillac converter once, and my car is now ready after 23 days because of a motor leak that had cracked the block. everyone of these have been defects that kia has covered and yet i can't seem to get anyone from the escalations department to talk to me about a buyback or getting me into another car. it had 5 miles on it when i bought it and now is around 80,000.
2016 kia sorento with 67,000 miles had flashing check engine light. car was towed to the kia dealership in which the service advisor said the fuel injector was broken which spilled fuel into the motor causing $7,800.00 of damage. the diagnosis sis not and will not determine if it is a faulty injector and kia will not participate in covering the other parts effected in the warranty. they offered a good grace assistance for $2,500 but offered a higher price on the parts saying they are parts covered in a factory manufacturing warranty. regardless i never had symptoms of a worn fuel injector and believe the fuel injector is and was faulty and should be investigated further. the kia managers believe this is normal for cars and that they will not comply with the warranty because of the injector causing the damage. the injector is not covered in the limited 100,000 mile warranty. this happened on monday september 16, 2019 and was on a access road 5 miles away from my home. currently the car is at the dealership while i wait for the next supervisor from kia corporate call me in regards to the final offer on this repair.
Tl* the contact owns a 2016 kia sorento. when the vehicle was started, the contact noticed that the oil light was illuminated. the vehicle was taken to an independent mechanic who changed the oil gaskets and advised the contact that the engine had a very high oil consumption. the contact also mentioned that the horn and the door locks failed when the vehicle was first purchased. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was repaired. the approximate failure mileage was 130,000. the vin was unavailable.
Tl* the contact owns a 2016 kia sorento. the contact stated that the vehicle experienced oil consumption. the vehicle was taken to an independent mechanic to be inspected. the contact was informed that the oil level was low. the mechanic topped off the oil and replaced a coil that was burnt out. the failure persisted. the vehicle was taken to kia of murfreesboro (2505 s church st, murfreesboro, tn 37127, (877) 772-8711) where an oil consumption test was completed. the mechanic was unable to find the source of the oil leak. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 68,000.
During a routine oil change, my 2016 kia sorento had no oil on the dipstick. i've used synthetic oil with every change since buying the sorento new. with the engine light showing up, the error code suggests replacing the intake camshaft position sensor. symptoms that began with the check engine light included the following: revving of rpms in park, slow acceleration when trying to cross a busy highway (it stalls), and climbing into 6k rpms when going up highway inclines (hills) at 55-60 mph. and there is still the question of "where did the oil go in the first place?" there is no external leak of engine oil.
I started experiencing overheating issues in july. knowing kias are notorious for engine trouble, my mechanic checked the head gasket. it was fine but my radiator fan needed replaced. the very next day after having my fan replaced, my head gasket blew, driving down a state route. no warning, no check engine light, nothing. i have now had my entire engine replaced (long block, cylinder head, and gaskets). they have now discovered that my radiator is leaking, which like the radiator fan, is not covered under warranty. it seems that kia knows there is an issue with these cars and is doing nothing to recall them.
When trying to speed up to merge onto the highway my check engine light came on blinking and my car was chugging and would not go past 2 rpms. second tine this has happened since bought my car at the beginning of august.
My temperature gauge began reading hot while driving. after replacing the thermostat and the etc sensor, my car was diagnosed as having a faulty cooling fan. this should not happen on a quality car that is just a few years old. i have been without a car for over a week while they track down the part and it is going to cost me over $500 to have fixed.
Takata recall while driving my car, it completely shut off in the middle of the road. it was almost like it was out of gas but had a full tank gas. we tested the battery also. it still failed to start back. it would not start back after multiple attempts and i had to get it towed yesterday. the mechanics i had it towed to says they think it may have something to do with the engine but are unsure.
Driving on the highway and the car just shut down, no warning lights or odd sounds kia dealer said they engine locked up
Vehicle started to make knocking sound when driving. they knocking got louder with acceleration. took vehicle home and checked the engine and oil. everything seemed ok but the knocking sound continued. had vehicle towed to kia dealership and found out a rod in the engine went out causing the entire engine to go out and fail on the vehicle. this was addressed in a previous recall regarding the ecu, but it did not prevent the engine from going out.
The car was stationary with the engine running, waiting for about 2 minutes when i smelled a strong exhaust smell. i began to drive, and within 30 seconds smoke started coming from under the hood. i pulled over and stopped the engine just as flames came out from the right side of the hood. in less than 5 minutes the engine was engulfed in flames. the fire fighters arrived a minute later and took quite some time to extinguish the fire. the entire engine and front of the car was burned completely. the car is totaled. we have filed a claim with our insurance and reported it to kia.
Takata recall 1 month ago i picked my son up from school...as i was pulling out of the parking lot i was unable to accelerate by pushing the gas pedal. i coasted home going 8 miles per hour. i turned the vehicle off and let it sit for 2 days. when i got back in it everything was working fine. 2 weeks later i went to have my oil changed and was told there were metal shavings in my oil filter, there were 2 inches of sludge and the oil was black. i keep my vehicle serviced regularly because i commute to work. they changed my oil and i left. 10 minutes later i was on the side of the road. i was driving to the store and again i couldn't push the gas pedal to accelerate and a knocking sound appeared. as i tried to pull to the side of the road i look in my rear view mirror to see a white cloud of smoke coming from my car. so thick i couldn't see behind me. i coasted into a parking lot and at this point i had no control of the steering, gas pedal, or breaks. i finally rolled to a stop outnit in park and got out of my car. every drop of oil they had put in my car was on the pavement. i called a tow truck and we found a huge hole in the oil pan where my engine had apparently thrown a rod. there are 6 recalls on the year make and model of my car but not specifically on my vin. everything that has gone wrong involves those recalls and kia isn't owning up to it. my brother works for true car and ran a report finding that there are recalls on my vehicle but kia is saying it is inaccurate. i have the report in my possession and they wouldn't allow me to send it to them for proof.
2nd engine failure in less than 1 year. dealership replaced 1st engine in february 2018 which then failed in january 2019. dealership (kia of cherry hill nj 1803 marlton pike w, cherry hill, nj 08002) unable to determine cause. dealership unsure when new engine would be available. driving loaner vehicle since january 2019.
october 10, 2018 drove car into driveway, shut car off, parked, went into house for about 2 mins, came back to car, it was smoking from under hood. i turned on faucet in garage, and sprayed water on car. called 911. within 2 mins, i saw first spark, left area, ran over to my sisters house, next door, on phone with 911 and within 4 mins of car smoke, burst into flames, 2 explosions. fire dept arrived with in 10 mins of smoke detection. flames higher than the house. car totaled, and house siding melted away from house.
Tl* the contact owned a 2016 kia sorento. while operating the vehicle, the check engine indicator illuminated. the driver was alerted by another motorist that smoke was coming from the vehicle. the contact pulled over, exited the vehicle, and noticed flames and smoke coming from the engine compartment. the fire department was immediately called to the scene and extinguished the flames. fire and police reports were filed. the vehicle was destroyed and towed. the local dealer (gary lang auto/kia, 1107 il-37, mc henry, il) was notified of the failure, but the cause of the fire was not diagnosed. the manufacturer was not notified. the failure mileage was 50,000.
Tl* the contact owned a 2016 kia sorento. while driving 75 mph, the contact heard an abnormal noise and noticed black smoke coming from the rear of the vehicle. the contact pulled over and turned off the vehicle. approximately five minutes later, the front of the engine caught on fire. the fire was extinguished by the fire department. a police report was filed. there were no injuries. the insurance company declared the vehicle to be a total loss. the vehicle was not taken to a dealer to be diagnosed. the vehicle was towed to a location determined by the insurance company. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 59,000. *dt *jb
Engine locked
On september 3, 2018, while driving our sorento, there was a loud knocking noise that started under the hood. we pulled up the uvo information on the dash and it did not display any errors. drove the car home and had to have the car towed the next morning to the nearest kia dealership. after having to provide 12 months of receipts for oil changes, kia agreed to cover the engine under their warranty. waited months to get a new engine after being told 6 different dates that the engine would be in, we finally got our car back on january 16, 2019. after we picked up the car, we drove it home and the car hesitated and turned itself off and coasted. it turned itself back on and we drove it back to the dealer and here we are waiting for an update the next day. we have also had 5 different rental cars due to this. our car is not part of a recall by the way.
Tl* the contact owns a 2016 kia sorento. the contact stated that the engine was consuming too much oil (two quarts every 500 miles). the contact stated that the dealer (h&h kia, 4040 s 84th st, omaha, ne 68127, (402) 331-9100) has had the vehicle since january of 2019, attempting to determine the cause of the failure. the dealer and manufacturer stated that they were unsure when new engines would be produced. the contact has had a loaner vehicle for the past three months. the vehicle was not repaired. the failure mileage was 36,000.
We bought our car from carvana june 19, 2018. on june 27th the vehicle wasn't responding to acceleration. it was stalling. it would go into reverse but as soon as i put it in drive it would stall. upon inspection the service person heard a noise coming from the belt area. upon further inspection they found the water pump leaking profusely covering the splash shield. the sop water pump and gasket were removed and replaced. they topped off the coolant and test drove the vehicle and it began operating as designed. on august 21, 2018, the car started hesitating when i pressed the accelerator while driving on the freeway during rush hour traffic. after it had been parked all day i backed the car out of the parking garage and once i put the car in drive it stalled. again, i started the car, accelerated and the car stalled as i was entering the freeway. i had to pull over to a side parking lot and call roadside assistance. the car was towed to horne kia. the service attendant called and explained the the high performance fuel pump was not moving fuel into the motor causing the stalling. i asked if this was connected to the the other stalling issue and he said, no, not at all. i feel that there is a serious safety concern and i would like this to be looked into as a possible recall issue. i'm consistently having a stalling issue. the on board car diagnostics is not detecting an issue. this is a 2016 kia sorento with 30k miles.
Multiple times i will be driving along, and at either a slow speed or stopped at a light, the car will just shut off. this is not safe! also 2 times the exterior lights have not come on in the dark even if you turn them on yourself nothing comes on and its been dark driving when that's happened! i'm worried for the safety of myself and children in this car, and the dealership and service dept do not find anything wrong with the car. but in looking online a lot of people have this complaint as well! if this happened to me at a high speed or driving on the interstate that could cause an accident and injur people! please help!
When the ignition is started with the car in park, the vehicle vibrates really hard as if it wants to cut off. this has occurred with 3/4 tank of gas and 1/4 tank of gas. with the vehicle vibrating, the car is placed in "d" drive and the foot is applied to the accelerator for acceleration but the vehicle does not move. the vehicle is then placed back into "p" park and the vehicle continues to vibrate until it shuts off. this issue has been report to dean mccrary kia in mobile, al on several occasions and i was told if the vehicle does not have a code when it is brought into service there is nothing they can do. i did explain that when the issue occurs it only last for a few minutes then the vehicle runs ok until the issue occurs again.
I am writing to you in regards to my 2016 sorento engine failure back in june of 2018. the engine failed without warning on the highway and had to be towed to the nearby dealership. i was denied engine replacement under the warranty because i was unable to provide oil service records. i was billed in the amount of $3800 and in light of the onslaught of kia engine failures, i ask that kia refund me in full. i have requested this via letter.
Tl* the contact owns a 2016 kia sorento. while stationary, the vehicle consumed an inordinate amount of oil. the contact stated that a quart of oil was consumed every 1,000 miles. the dealer (coral springs auto mall, 9300 west atlantic blvd, coral springs, fl 33071, (954)346-1009) was made aware of the failure and performed a dipstick test. it was discovered that the oil consumption was normal. the manufacturer was made aware of the failure and confirmed the dealer's findings. the failure mileage was approximately 40,000.
Driving home late evening february 2018. engine quit running had seized up. had owned for only 7000 miles. dealership( missoula billion kia) has had the car since june 8, 2018, for repairs. they now say no replacement engine until september at the earliest.
When starting up car, vehicle shakes violently from engine, and then dies. this is an intermittent problem, and because kia technicians cannot find a problem, and cannot replicate it - they are brushing the problem off. their techline is useless. i escalated the case to the customer relations line they told me they cannot do anything unless they can replicate the problem. they even suggested that i use my phone to record each time i start up the car so i can send them the video. and then they were nice enough to tell me that i need to pick up my vehicle immediately as it had no problem. this was not acceptable, so i attempted to contact corporate where a representative called me once, left her number and i returned her calls on numerous occasions and she has never called me back.
While merging on to a highway, the vehicle lost propulsion, when gas pedal was pressed vehicle would not respond and accelerate. this happened while driving on a busy highway outside of boston and my wife narrowly avoided a significant crash with multiple vehicles due to the quick actions of other drivers. when vehicle was brought to dealership the issue is not on a public list of recalls but rather a known safety issue that does not show on an active recall list. we are new owners to the car and the dealership we purchased from was not a kia dealership so alerts did show on vehicle report. i feel a known issue with a safety concern this significant should be shown on a recall list, we were very lucky many people were not injured or worse.
Staring in january 2017 (purchased may 2016) at around 16k the car stalled several times in traffic and would not accelerate. no warning light or anything. within a minute the car began to work as normal. took it in to kia in avon, in and they were not able to replicate but did a service recall. happened again in may 2017 at 16k. this time more frequently to duplicate. kia could duplicate and said relearned computer. nothing again until 19k in jan 2019 on highway. car barely missed me as i coated to the side of the road. kia could not duplicate and although said they would escalate for buyback, never contacted me again. dangerous issue and worse they dont seem to care.
On my drive home from the city, vehicle started making a ticking sound. 10 minutes after it started my car was shaking and trugging along barely. barely made it safely into a parking lot. and only pulled over because i immediately called the dealership to find out what to do. luckily, i had none of my children in the car and was not in a busy area. car only has 30,000+ miles on it and was told the engine failed. had it in the dealership 3 weeks before this happened and they claimed everything looked great in the car. kia is refusing to replace the engine.
The vechile keeps turning off and installs when driving but now it got to the point that it turns off nd dosent want to starts until minutes later do to that one of the the headligths when off nd thye charging ports of the vechile ddont work. when u stop it seems that the truck wants to accelerate it self
Tl* the contact owns a 2016 kia sorento. while driving approximately 69 mph, a clicking noise was heard from the engine and the vehicle stopped. the vehicle was pulled over to the side of the road. the contact called napleton kia of fishers at 317-449-0694 (13417 britton park rd, fishers, indiana, 46038) and was informed to bring the vehicle in for diagnostic testing. the vehicle was taken to the same dealer and the technician diagnosed that the engine needed to be replaced. the manufacturer was made aware of the failure and stated that the failure was due to poor maintenance and would not be covered by the warranty. the failure mileage was approximately 40,000.
I was driving on rt 18 (hwy)in nj, going approximately 71 mph when the engine siezed. i was able to put my hazards on and coast to the shoulder but had i just stopped, there would have been a horrific accident. the dealer service department advised that they found the oil to be a little dirty and that there were metal shavings found as well. it is my understanding that the metal shavings caused a major recall in 2014 and older kia sorento's. it appears to be the same issue as a previous recall for the 2014 and older models.
I was driving my vehicle up a hill with my 2 young children and the car just turned off. i was unable to push the brake. no engine light or oil light or anything came on! drifted into a parking lot. it was 2 degrees out. one of the coldest days of the year. towed the car to kia. gave them 3 or 4 receipt as for oil changes. they denied the engine for warranty! stating sludge in engine. the vehicle was just at the dealership 6 months ago for 6 recalls and they checked everything before i picked the vehicle up. every where i look on the complaint forums is all about oil consumption problems and engine failures with these vehicles! wish i would have know this! i have no $ for a new engine.
A part which was replaced during a recall, failed. the kia dealership wants to charge me $800 to replace that part. plus, not cover a car rental. i feel the charge is unjustified. the car hesitated and cut off 300 miles from my home. the check engine light came on, and i feared continuing to drive the car
Vehicle stalled while driving with speed on normandie ave in torrance call triple for them to tow it to kia dealer. received a called from dealer saying the engine blown out. at 50000 miles. technician from kia mentioned it's a recall.
While driving my vehicle turned offno indication of any kind on dash board just automatically turned off
Yesterday i was approaching a yellow light. the light changed to red as i was coming to a complete stop. i was at a complete stop waiting for the light to change so i could make a left turn. suddenly the truck shut off completely. i then put my foot on the brake and put the truck in park so i could try to restart it. the truck restarted with no problems. this is the second incidence of the truck shutting off completely. the first occurrence was in january or february of this year. i had entered a left turning lane and was at a complete stop waiting to turn left when the truck shut off completely. i again placed my foot on the brake and placed the truck in park. i was then able to restart the truck. i reported the first incident to nalley kia stonecrest in lithonia ga when i was at my service appointment. they said they could not find anything wrong with the truck.i have also reported this most recent incident to them so they look into it at my upcoming service appointment on october 14th 2017.
Tl* the contact owned a 2016 kia sorento. while driving approximately 65 mph, the contact heard a knocking noise under the hood of the vehicle. the contact coasted the vehicle to the side of the road; however, no failure was noticed and the contact resumed driving. approximately one mile down the road, the contact stopped at a stop sign. while attempting to accelerate, the vehicle failed to accelerate. the contact waited a few seconds and depressed the accelerator pedal again. the vehicle accelerated and an explosion sound was heard under the hood. the contact coasted the vehicle to the side of the road and was alerted by another driver that the vehicle was on fire. the vehicle started to omit black smoke through the vents. the contact was able to exit the vehicle without injuries. there were no warning indicators illuminated. the vehicle was towed to a tow lot. the vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. the vehicle was destroyed. the manufacturer informed the contact that the vehicle was out of warranty and did not offer further assistance. the approximate failure mileage was 163,000.
Tl* the contact owns a 2016 kia sorento. while stationary, the vehicle caught fire without warning. the contact stated that smoke entered the vehicle through the air conditioning vents and that flames emerged from the floorboard area near the driver's seat. immediately, the contact pulled the vehicle over to the right side of the road and exited the vehicle as the front end burst into flames. the contact was unsure if a police report was filed. the fire department extinguished the fire. there were no injuries. the failure mileage was 50,000.
Tl* the contact owns a 2016 kia sorento. while driving at an unknown speed, the vehicle shook and failed to accelerate. in addition, the check engine indicator illuminated. the vehicle was taken to carolina kia of high point (866-824-7081, located at 2445 n main st, high point, nc 27262), but the failure could not be duplicated. the failure recurred and the vehicle was towed to battleground kia (336-295-1542, located at 2927 battleground ave, greensboro, nc 27408) where it was diagnosed that the throttle body needed to be repaired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was not provided.