I wanted to add more information to my complaint. when in motion in front of high school car went into limp mode with knocking noise coming from engine. my husband is a mechanic and discovered metal flakes inside engine. i was never notified of any recalls involving the engine. now i have to purchase a new or remanufactured engine costing estimated $3000 to $4500 not including core charges and shipping fees.
Airbag light keep coming on, check engine light keep coming on
I was driving down i25 around 530pm after work when all of a sudden my sliding sunroof glass exploded. there was no one around me at all thank god because the glass went everywhere and i didn't have my 10yr old son in the car as i usually do. kia in motor city colorado springs is where we bought it. this was our first low milage expensive car we have ever bought. kia told us its not there problem and we must have hit a rock or something but this was false. as i hit nothing.
The antenna fin on my vehicle flew off at freeway speeds. kia states it is not covered by the extended warranty. i have done research and have found 2014, some of 2015, and 2016 kia optima have been recalled for this reason. i have contacted kia and they told me my vehicle was not part of the recall. the antenna fin on my vehicle has come off in the same manor as my of the vehicles reported and are a part of the recalls. i have attached a picture that shows the screws had been sheared off which you can see in the photo. this could have and may still cause a serious safety hazard to other drivers on the road.
Intermitent ebgine light and goes on and off. had in a local shop and they state its a calaytic converter. the vehicle does have slight tick only with excilaration on an uphill climb but not hardly noticeable. no loss of power or other issue. car has approximately 76,700 miles.
Was driving on the freeway at about 55 mph, got in lane 4 to exit the highway when my engine just turned off. i drifted to the side of the highway and tried to restart the engine. when i tried to restart the engine smoke started to come from the engine. towed the vehicle to the dealership where they stated that they would call me with any updates (this was after telling me that it would cost $165 to diagnose). just got the ecu updated approx. 6 months ago. no check engine light or anything popped up on the dash, just got the oil changed 06/15/2019. there are approx. 118k miles.
It seems that my lights always go out! i've replaced the front light 3 times in one year. and the back brake lights as well. i am always getting pulled over because of my light going out! the trim seems to fall off as well on back doors above window.
My car engine light keep coming on then it will go off for awhile then back on
Their is a continuous sound coming out from the top of the dash board, when you start the engine. this sharp sound sometimes occurs time to time to course discomfort to anyone inside the car. this sharp sound occur some times and not always. but when occur it takes the full day and does not stop for two to three days. their is also lot of complain about this sound on youtube with kia optima customer with the same sound coming from the top of the dash board, when the engine is start. please investigate and review comments from other customers from google and youtube regarding the problem.
I have a 2015 kia optima purchased in october 2017 with 34k miles approx. i am constantly putting oil in my car and it seems to evaporate in 2-3 days. there is no leak and we have no idea why the car is consuming so much oil. lately the car has been knocking and when accelerating to merge onto highway, the vehicle starts to sputter and begins to stall. i do not feel safe in this vehicle with my children and no longer use this vehicle on a daily basis. after doing some research, i find that this year vehicle has the most overall consumer complaints and there still has yet to be a recall on the engine? i do not understand why kia skipped this year?? let alone blame consumers that it's their fault for not following the maintenance schedule, yet when told the schedule has been followed, will find some other lame excuse so the manufacturer is not at fault. what is it going to take to have this engine recalled? we as consumers, myself, a single hard working parent, do not have the means to buy another vehicle just because kia says it's not their fault. this problem started beginning of april 2019, my vehicle has 52k.
This complaint has nothing to do with my vehicle. it is about other people's vehicles that have the super-bright headlights. i get temporarily blinded by these late model vehicles with new technology headlights (hid or led) when they are coming toward me. i have long respected the oversight provided for vehicle safety in this country and have always trusted that proper considerations are made to ensure vehicles are safe. but i can't for the life of me understand how the super-bright headlights have made it past safety considerations, and that they have not been regulated out of existence. it shouldn't be that hard to define maximum limits for headlight intensity and effective lighting distance that would prevent the blinding of oncoming drivers. this is a major issue on american roads, and i'd be shocked if it hasn't already caused accidents, injuries, and death. please rectify this oversight immediately to ensure that the reputation of american car/road safety is restored and to prevent needless injuries and death.
I was driving on my driveway going less than 10mph and all the sudden i heard a noise like i was being shot at. i immediately stopped and got out to see what the problem was and noticed my sun roof had exploded outwards
When i get in the car sometimes it cranks right up with no problem but on that same day or the next i can try and frank it but it won't frank it just clicks the dash board will light up and everything and after two or three attempts it it will cranks up and have no problems for a few hours then i check it and then it might frank right up and might just click a few times and then crank right up i think its in the ignition switch i don't understand this has been going on about 4 months
At approximately 4:30 a.m. on november 12, 2018, the engine became fully engulfed in flames while the car was parked on the street in front of our house and turned off. no one had driven the car for several hours. the fire destroyed the entire front end of the car, melted the tires and filled the interior of the car with smoke. fortunately, the fire department arrived and put out the fire before it spread to the gas tank.
On october 15, 2018, i purchased from pep boys four goodyear all season 205/65r16 tires. on two separate occasions since then i have had a tire puncture and flatten immediately as a result of very little measurable side impact with a curb. after researching this matter online i have determined that others are having the same issue with this goodyear style tire. i have written to goodyear ceo richard kramer three times (see attached documents) and goodyear's response to date has been lacking.
In the past 2 months i have noticed my car shudders and shakes a lot when it is stopped at a stoplight or when parked with the engine idling it used to be that i didn't even know the car was running in either of these positions.
Back up camera failed in vehicle and kia dealer wanted to charge $1000.00 to fix it the car has less than 55,000 miles .
Body paint is peeling on hood and rear bumper ; kia dealer said kia only warrants the paint job for only 3 years. i am contending kia knows this and is deceiving its customers from day 1; unacceptable !
The issue i am having, is my car completely shutting off while driving. this happened for the forth time since leasing the vehicle new in 2015. after the first two occurrences which took place a few months after purchase, i took into the dealership and they weren't able to find the problem. about two weeks ago while sitting at stop light it completely shut off. this morning while driving down the road it completely shut off. luckily i was able to pull over safely put the car in park and restart the vehicle. it runs fine otherwise. i am always able to start the vehicle right back up. i believe there was a recall on the 2011 - 2014 optima engine for a similar issue. i am taking the car into the dealership this afternoon. i am definitely don't feel safe in the vehicle.
Engine ( and electrical systems ) shut down (3 times) completely and unexpectedly , while car was in motion at highway speeds( twice) and once while at tolls. also noticed that when you turn key occasionally , its like battery is dead. i believe that first and second times i was flashing hi beams at highway speeds. after these events happen , the mileage guage resets, and clock is wrong. also notice that the radio flickers,, and or turns off on its own. also, not able to reset trip mileage, and noticed that shifter button intermittently will not depress.
Takata recall ,gear shift stuck in park
The following happens anytime while driving the electronic control unit and software, sensors, actuators, warning lights, fault codes, and performance related concerns of the electronic stability control system. my passenger window won't go up once you put it down without a fight. i been to the dealer 4 times and it's not fixed.
Kia optima 2015 with 20k miles caught fire. engine stopped while at red light, in drive. strong smell of burning plastic. called 911. vehicle behind me called reporting seeing flames coming from underneath vehicle. kia replaced entire engine with no explanation as to why this happened.
Driving down the road today, going no faster than 70 mph. suddenly i heard something that sounded like gun shots. it was my sunroof, it had exploded!
I own a 2015 kia optima. i have a panoramic sunroof that stretches he entire length of the car. i was driving down the highway during a very brutal winter where we had temperatures in the minus category a few times. while driving on the beltway doing approx. 55mph, there was a loud sound that sounded like a gun shit. when i was able to safely get somewhere so i could see what happened, i noticed that my sunroof had exploded and shattered. the cover was not open because it was winter, so luckily the shattered glass collected into on top of the cover, otherwise it would have blown throughout my car and whoever was in it at the time causing physical harm. i was told by the dealership that they had heard it happened before, and because of the temperature something made the glass expand.
On 11/29/17 at around 1:30pm while driving on the freeway on interstate 80 west bound i heard a loud bang that sounded like it came from above. the bang was so loud that it startled me. i then felt air rushing in from above my head. it was then that i knew the sound was the explosion of my sunroof. i then exited the freeway and took photos of my car. my sunroof was closed when it exploded, so fortunately the broken glass did not fall into the car. the glass broke directly above my head. when i was driving it was at speed limit (65mph) in the city of pinole, ca between exits appian way and richmond parkway. at the time of the sunroof explosion, i was not under an underpass, the freeway was not under construction, and i was not by trucks. this incident happened on a clear sky day and it the weather temperature was in the 60s. my car has about 40,000 miles and was leased from the kia oakland location. today is 12/8/17 and it has now been over a week, and kia still has yet to assign someone to look at my car after saying they are going to investigate the claim. my car has still not fixed as of today.
Takata recall: driving the car down a city street when it suddenly ceased to accelerate. the power steering stopped as it coasted into a side street to get off the busy road. i could smell wires burning as a electrical fire.i immediately got myself and family out of the car afraid it was on fire. the inside of the car filled with electrical smell and smoke. i called the 360 kia to have the car towed to the dealership since i bought a "gold" warranty when i purchased the vehicle they literally lost my car for six days and then called me wanting my service records stating the car had no oil in the motor. this is a outlandish lie! my car had plenty of oil in it ...i never saw a engine light come on indicating that i had motor problems nor did i smell oil . this was a "sudden " malfunction. my car never ran hot nor did my gauges ever indicate a problem. i had the car for right at 40k miles and had a oil change due again at the end of april.
I have two kia, one 2013kia soul, and kia optima 2015, first the kia soul won't start, looks like no battery at all, dealer say it was a bad battery, but the problem start again, just this time loose all power when running, they towing back to the dealer this time, they say this time was crank piston sensor, no cost at this time, this happen on 08/01/2016, now the kia optima, same, i drive all morning, the day was hot, and i stop at the storefor water, don't take more then 5min. when i get back to my car, cars unlock the door, but have no power at all, i check the battery with a fluke multimeter, reads 12 volts when i disconnect the negative post, and 6 volts when i connected back to the battery, then my friend stop by, and jumpstart my car, same thing, i disconnect the negative post and i take chassis ground for the jumpstart, same thing, then i took of the battery from a chevy 2002 silverado, my friends truck, and i connected direct to my car, same thing, i ended to call road side assistance for kia motor, to take it to the kia dealer, the towing truck driver say, they pickup a lot of kia's cars for the same reason, this time happen on 04/05/2017, i did claim to kia motor, they say was the battery, and i just think they want sale a 300 and something battery, and a have to buy a new battery every two years, with the new kia and hyundai recalls i think they should recall this two cars!!
While driving during the day, on the highway, i heard a loud boom, sounded like a gunshot. looked in the rearview mirror and saw black stuff flying off the back end of the car into the street. then heard wind and felt wet, so opened the interior shade to my sunroof and there are a huge open hole in the middle of my sunroof.. there was no traffic on the highway, no other cars around me. it was raining, but a light mist type rain. the sound that i heard sounded like a explosion or gunshot and the roof's glass was missing and some came into the car when i opened the shade. the glass looks as if it blew out from inside.. it was mushroomed not caved in.
Coming off an off ramp on greenbriar south in chesapeak virginia, i heard a cracking noise from under the car. there was nothing in the road nor was there any pot holes. the vehicle then started pulling to the right and when i started pulling the steering wheel to the left i continued to drift right. i then landed into a guard rail at approximately 15 to 20 miles per hour. there was a witness behind me that can attest to this incident. the tie rod end had broken clean in half as if it was cut with a pair of siccors which caused me to lose all steering capability then ultimately caused me to collide with the guard rail. basically destroying my front end and the front right side of the vehicle and the drivers air bag was deployed. i was making a slight right hand curved turn on an off ramp. off highway 64.
Sunroof exploded for no apparent reason while driving down the highway.
When turning on the a/c system i get a really strong mildew/horrible smell from the vents. i believe it results in water accumulating in it, promoting the growth of the mold, and whenever you turn on the air conditioner, the first thing you do is get hit with a blast of moldy air also, when a/c is off it has a very strong smell as well which i need to open the windows because it gets me dizzy and nauseous. i don't think this is safe and it's a health hazard. after researching on the internet, it seems like this is a common problems with kia cars due to design flaw. many have complained to kia, but kia has not taken an approach to fix this problem. i've taken my car to the dealer and i was told it can be fixed for $150.00, but i was told it's not guarantee the problem will be fixed. i've made a complaint to kia motors america cooperate, but has advised this problem is not under warranty and is not very helpful. i would like to file a formal complaint.
Paint on hood roof trunk had spots in paint orange peel in paint on passenger side of car