Problems with 2011 Kia Optima STRUCTURE

Will produce photo from body shop when called.

I was driving on the street at 40mph when i saw light smoke coming from under the hood i pulled over to get my two kids and myself out of the car shortly after we got out of the car flames started coming from under the hood i then called 911 for the fire department to come put the flames out when they finally did the whole car was burnt to a crisp

Tl* the contact owns a 2011 kia optima. while making a left turn, the contact's vehicle crashed into the driver's side of an oncoming vehicle. the air bags did not deploy. the front bumper was severely damaged and had to be replaced. there were no injuries and a police report was filed. the vehicle was able to be driven to the contact's residence. the contact received a recall notice for nhtsa campaign number: 18v363000 (air bags). the dealer (evergreen kia, 9205 s western ave, chicago, il 60643, (800) 556-5223) was notified. the manufacturer was not contacted. the failure mileage was 50,000. *tt updated 11/19/18*jb

While driving to work early in the morning, traveling at about 55-60 mph,without warning a startling sound like an explosion, once i realized it wasn't a tire blowout, i pulled over to find a hole in my roof. thankfully i was alone and my children wasn't with me and no other vehicles were on the road at that time.

My passenger front door keeps going out of alignment. i have had it re-aligned many times. my body shop has informed me that the hinges need to be replaced. this is a safety issue , if the door is not aligned it may open at anytime. i have informed kia , they have refused to assist me with this issue. please assist me with this issue.

While driving on a highway on ramp the front half of the panoramic sunroof exploded. the sunroof and interior screen were both closed at the time. the remaining glass was pushed upward. *tr

My husband was driving a 2011 kia optima when the car veered off the road and burst into flames. my husband was killed upon impact with a tree.

Just weeks after purchasing my kia, it had to be brought back to replace cracked dash, heated steering wheel peeling, tires wearing on the outside, wiper blades sucked & you could not see out of them when it rain, cracked outside of sunroof seal, pulling to left side and surges. they put new tires, steering wheel & fixed the dash. the service manager stated the specs were within normal limits for the alignment & transmission. the outside of the sunroof is normal wear & tear & it will crack again, stated the sun cracks it! it has been in the service department 5 times! even though my car is still under warranty! i have had 4 set of tires & they wear on the outside, it stills pulls to the left & i was told the alignment is normal. 6 sets of new wiper blades & they say that's not a problem. my car surges & it has not even been addressed! in late september my check engine light came on the day after i had my oil changed, i took my car to my dealership service, they kept it, fixed the 'oil control valve" within 5 miles from my dealership, check engine light came back on. after a week & a half, my 'intake cvvt timing & my 'exhaust cvvt timing! my warranty will be up in the next few months & i am worried about what is going to happen next & then there's no warranty! there should be a recall on optima's steering to the left & on the tires either, alignment! i have went as far as contacting the georgia consumer protection, kia consumer hotline, us department of transportation, traffic safety, the attorney general's office. i have also contacted my local & national news station & will be meeting with them next week. if this does not raise a few questions, i will hire an attorney!! this is not about money, verses what is right! *tr

Vehicle was driven a mile to a commuter rail station for a drop off and back home. nothing unusual was noted during the short trip nor had any problems been observed in the days leading up to the incident. shortly after parking the vehicle on the 5th floor of the parking garage and entering the residence, the complex fire alarms actuated and all residents were advised to evacuate without entering the community parking garage. shortly thereafter, i was notified by the complex manager via my cell phone that my car was on fire in the garage. the entire front of the vehicle was burned and was declared a total loss by the insurance company. (allstate). the entire car would have burned if it hadn't been parked directly under a sprinkler head in the garage plus a speedy response from the fire department. an independent fire origin investigator was hired by the insurance company. his professional opinion was the fire started at the radiator fan assembly. *tr

Moonroof on our 2011 kia optima ex model exploded while traveling at 60 mph december 25th 2013 - evening. outside temperature was 36 degrees f at the time. incident also caused body and paint damage to our trunk as well as peppered vehicles behind us with glass fragments. upon reviewing multiple forums on line it appears this is not an isolated incident for kia/hyundai as i learned multiple models made by this duo have also suffered similar scenario's. i'm sure nhtsa is quite aware that the hyundai veloseter has recalled several thousand vehicles mfg. for this potential issue and we're coincidentally made during the same time frame our vehicle was assembled. *tr

The roof is rusting just above the windshield. *tr

I was sitting in a turn lane, to turn left. there were two lanes to my right for traffic. i was waiting for a car coming from the opposite direction. i happened to look in my rear view mirror and it was completely taken up by this red object, which happened to be a car. immediately i felt a terrible shock and my car was lifted up in the rear and the front end pointed at the road. this car drove me approximately 40 yds. up the road. the air bags did not deploy...none of them and there was $12,000 worth of damage done to my car. i still have lower back pain and severe cramps on the left side of neck and head. of course the driver was dui, no license, no insurance and left the scene of the accident. on 10/22/12 my wife had driven home from florida to tn. she turned on a street heading up a hill toward our home. she was going approximately 25 miles per hour, when an older grey truck coming down the hill crowded her off the road. she swerved to her right and hit a 700 lb. mailbox(cement & bricks) this accident tore the ride side front end back by 4 feet, also buckling the hood and popping rivets in the motor. the air bags again failed to deploy. there has to be something wrong with the 2011 kia optima's air bags. she bloodied her nose and had a gash in her right wrist. there4 is absolutely no sense of having air bags when they don't do as they supposed to. this must be explored and the reason found! thank you for your time and consideration in this matter. *tr

The gasket edge for the panoramic sun roof dry rotted and cracked at around 9,000 miles. the entire stationary section of the sun roof was replaced by the kia dealer. *tr

Tl* the contact owns a 2011 kia optima. the contact stated that after a storm her vehicle was flooded. the vehicle was taken to the dealer who stated that there were vents on the bottom of the vehicle which were designed to let water out but since it was sitting in the water it seeped into the vehicle. the manufacturer was notified of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 5,200.

On 04/15/2011 our 2011 kia optima was damaged by mice eating wires in the engine compartment. we need an engine harness replaced. dealer told us that the part is not in the us. they also tell us that they don't know when it will be found. on 5/3/2011 we were told that it might be available on 6/112011. this car has approx. 1050 miles. the service manager at the dealer has been great in keeping us updated. our problem is with the lax attitude i received from kia cs, and the "parts manager of the region" from nj that called me and told me that we just have to wait. while we make out monthly lease payments to kia. how is that a company can have no parts to repair a brand new vehicle and still make money from us? *tr