We have classified the 3 complaints from 2017 Kia Niro about ELECTRICAL SYSTEM into the following categories.
I have tried on three occasions to have this recall fixed. each time, i left the car with the dealer, waited all day and was told that the work wasn't done because that they has to order the part. the first time, covina kia, sent me an e-mail telling me that i had cancelled the appointment, when they cancelled it because they couldn't get the part. the second time, the part was supposed to be in stock but was again not available. the last time was with citrus kia. i called kia customer care, reported the problem and was promised that it would be resolved. as of this date it hasn't. i believe, kia is stalling this recall because they don't keep parts in stock. currently, i have to wait until feb. 6, to have the work done. this is los angeles with thousands of cars. i am especially suspicious of the e-mail as it made me look like i had cancelled the appointment.
Tl* the contact owned a 2017 kia niro. while the vehicle was parked at the contact's residence, a loud abnormal noise was heard. the contact looked outside and noticed that the front passenger turn signal light and the middle of the vehicle were on fire. the fire department was called and extinguished the fire. a police report was filed. the fire department stated that the battery caused the fire and declared the vehicle a total loss. there were no injuries sustained. the dealer was not notified. the manufacturer was called and the contact was awaiting a call back. the failure mileage was approximately 8,000.
This car has been in the dealership 8 times since i purchased it in february 2017. the airbag sensors were defective and repaired. the car malfunctions over a bridge constantly on my way to work. kia doesn't know why it does this. the latest issue is the transmission failing in traffic and there being no acceleration. i've been in a lot of unsafe situations because of these issues. kia corporation has been involved and a tech has been flown out to investigate my car. i'm currently suing them to repurchase it as a lemon. this could be the beginning of issues with this model. they have had airbag and electrical issues with several other models historically. no one can tell me why my car keeps breaking down. i have several invoices and pictures.
Leased the 2017 kia niro ex hybrid car, late sunday, february 19, 2017 and drove home 10+ miles. odometer had 15 miles at start. left the car in the garage for two days and attempted to drive it early wednesday, february 22, 2017 at 4am. backing out of the garage and was steering onto the street when the power steering warning light came on and steering was very difficult and noisy (growling) - vibrating while turning the wheel itself. pulled back into the garage and all warning lights came on. shut the car off and retried several times. waited with the car idling. battery - hybrid system warning light came on. let the car sit and looked in the manual for answers. tried backing out again and all the warning lights came on again, and steering was again very difficult. drove back into the garage. called the roadside assistance number and the flatbed truck took the 2017 kia niro ex back to the dealership. the tow driver had much trouble getting the car out of the garage and maneuvered onto the flatbed. this is a serious safety issue to us because of a catastrophic steering failure. received call from service at kia cerritos saying power steering motor had to be replaced and that korean engineers were flying out to look at the car personally. still do not have a car, but we are in limbo now about the brand itself. we do not want this car or a kia product.