Jeep is less than 12 months old and the stitching in the middle of the rear seat is missing. have tried to tell the dealership that it is not "normal wear and tear". nothing sits in the middle of the back seat. the drivers seat stitching would go way before due to wear. dealer in longmont, co told us that there was nothing that he could do after he made us wait weeks and we had to drive to the dealership multiple times. multiple calls were made that were ignored. finally we went in and were told that we should bring it in the next day and they would get it taken care of and that they had to have the pictures we sent them sent off to make sure it could be warranted. nope. another lie from the dealership. what a shame. i love my jeep, but the serive that comes with the "jeep cares" and all of the extra warranty mumbo-jumbo is a joke. when you pay $55k+ for a vehicle, you would at least expect it to last a year.
The first day i purchased the jeep there was obvious steering wheel play as i drove home on the freeway. three weeks later the steering is still loose and i am concerned that there will be a crash. at 70 miles per hour it is very noticeable that the steering system has too much play. it seems that there may be a screw(s) loose on the steering shaft or a problem in the steering gearbox itself. while driving you have to constantly correct the steering due to the vehicle wandering from lane-to-lane. the second problem occurred today as the drivers seat back fails to lock in place after getting items out of the back seat after leaving the grocery store. the seat back simply rocks back and forth as i accelerate and brake. the problem appears to be with the strap that allows the seat to be tilted. this strap at the base of the seat goes into the airbag housing for side impacts. this strap does not engage the mechanism to keep the seat in an upright position.
The driver's seat emits a terrible squeaking noise. i took it to one dealer who didn't fix it. then to a second. i'm still waiting on a part and it's been two weeks. it will be five weeks with this problem before they even attempt to resolve it. i've owned the car for three months.