Takata recall, my car was rear ended by another vehicle at a speed approximately 45mph. my car was stopped 3rd on the red light driver seat broke off. no air bags was activated. my question is why? all passengers was sustain major injuries. now all been under doctors supervision. the driver who is rear ended us fell asleep.
On 2/20/17 we brought our jeep wrangler sahara unlimited to jeep dealer in delray beach florida schumacher because we found rust on the front and passenger seat frame hinges. the seat hinges have bare steel showing signs of rust which could be a potential safety defect . the vehicle is still within 3 year warranty. service called jeep area manager (fiat chrysler) jose? who said repairs are not covered. we spoke to a person named joy on the phone at fiat chrysler who said that fiat chrysler jeep stand behind their area manager. we asked to have a copy of the area manager report sent to us, she said they won't send it to us. based on the attached pictures, we cannot tell where this is a cosmetic problem or if the rust will eat through the metal and cause structural deterioration which could be hazardous in a collision. we would like you investigate for possible safety hazard
The leather is ripping and deteriorating the leather may be bad quality
This complaint is not related to an accident, but to a potentially serious design flaw. the us version of the 4-door, 5 seater jeep does not have a head restraint in the center rear seat. does this really comply with all nhtsa requirements? how can a car company in 2014 call the car a 5-seater but only have 4 head restraints? the uk version of the same car has 3 head restraints in the rear seat so it is possible. this is incredibly unsafe and i can't believe it meets the guidelines. *tr