My steering wheel controls are no longer working. this includes the horn, channel and volume control. they will work when the steering wheel is turned 45deg from top dead center. my research shows that this issue is caused by the "clock" spring assembly behind the air bag. jeep currently has a recall out for rhd wranglers and their clock spring assembly. i believe there are also issues with the lhd (left hand drive) models as well. i am taking this to the dealer in the morning. note the problem occurs when the vehicle is in motion or not.
Regarding complaint number: 11175198. the information provided to you in my complaint was sent to jeep us customer care, fiat chrysler automotive group (fca) first, and they fwd it to the jeep chrysler regional manager for approval to open a "star" case so engineering technicians at fca could look at the problem on the jeep as identified to you. the regional maintenance manager --refused to open the "star" case --fearing that the identified electrical & engine problem could cause a recall and safety recall. on 2-18-2019 i received a call from us customer care at fiat chrysler automotive, and told that because of the area management refusal to open a "star" my case with them has been closed.
Check engine light. mechanic told me it would cost about one thousand dollars for the repair of the oil sensor switch located inside the engine. the vehicle has about 31k miles and i'm the original owner. please lmk if this is a common problem. [xxx]. my name is [xxx] vehicle is rarely used. at the time i noticed the engine light it had been sitting for about a week. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc *tr
I reported to my dealer approximately 6 months after purchase in 2014 that at random times while in motion all safety lights would illuminate, the radio would go off and there would be a ding noise when this happened. i even took it in on two different occasions and have called the dealership to inquire if there were any recalls associated with this since it happens while in motion. they have test drove it but never could get it to do what i described. the last time it happened was in december 2018. it just happens randomly, but is very scary and seems dangerous since all the safety lights illuminate, rpm gauge drops etc putting it in neutral and back to drive it seems to correct itself, but it is still very concerning
2014 wrangler has known faulty oil pressure sending unit sensor as there was a tsb on july 15, 2014 stating such. tsb # 18-034-14 rev. a and rrt 14-046. 1,000 miles short of the 3 yr, 36k mile warranty, but 6 months past the 3 year and jeep wants $411 to fix their known problem. jeep states since it is a sensor, it not covered by the longer powertrain warranty.
While driving, sway bar disconnect light illuminates, skid control light illuminates, all gauges go off, then on. doors will not unlock from the inside using the door control. will unlock using the key fob. dangerous condition when sway bar disconnects driving at high way speed.
I have an engine failure code 520 for the oil pressure switch or harness with only 8315 miles on this vehicle. i found a jeep forum that described this problem in detail and stated that this has been an ongoing problem since 2012 with this vehicle. it was also stated that to replace the defective oil pressure switch the intake manifold and fuel injector rail would need to be removed. that is a little more complicated than what i am willing to try. this should be handled under a recall or at least an extended warranty for consumer protection.
Vehicle brakes automatically while driving , causing the abs light to come on and the vehicle brakes while driving
Tl* the contact owns a 2014 jeep wrangler. while driving 10 mph, the radio stopped working as well as other buttons on the instrument panel and the steering wheel. before discovering the failure, the contact heard an audio indicator and a message displayed for an oil change. afterwards, the oil change display warning was no longer visible, only the audio indicator. the vehicle was taken to an independent mechanic who advised the contact to research online for open recalls. the contact found nhtsa campaign number: 16v288000 (air bags), but the vin was not included. the manufacturer was not made of the failure and the vehicle was not taken to a dealer for diagnostic testing or repairs. the failure mileage was 42,000.
While driving moderate speed on a rural rd (est miles 115k), all red & yellow lights came on, "no bus" light came on which is not listed in the ops manual, windshield wipers came on, rpm gauge went to zero, fuel gauge went to empty, engine light flashing and engine running rough to possible stall. within a period of time 10 min or so everything came back to normal and jeep ran ok. this has happen to my wife who is a rural mail carrier on many occasions. in fact in 1 week it happened every day and it has happened many times over a long period. jeep service folks don't know what is causing the problem as the codes do not pin point the problem. they "think" possibility it could be pwr fuse box, main computer or fwd instrument panel ea at a cost of over $1000 to replace. service folks want t jeep brought to them with lights on, gauges zero, engine light flashing but it's an intermittent problem and they are 30 miles or more away depending where the problem happens. service folks have had the jeep for a total of 3 days in jan & feb and drove it over 150 mile and the problem never appeared. in feb 2015 while driving (24,171 miles) the engine light came "on" and jeep stalled in the middle of the road. it was restarted and driven so jeep was then taken to dealer and they found that a fault code said "wiring does not have enough slack between sensor & wiring causing poor connection". replaced cam sensor & wiring. fault cleared. have photos of dash with "all lights and gauges showing zero and no bus light on and wipers going back and forth. i'll send if you need them but it all lights and gauges which are depicted in the ops manual. this possible engine stalling while driving and possible electrical fire is a safety issue. this problem has occurred over many months throughout 2018.
Tl* the contact owns a 2014 jeep wrangler. the contact stated that the tire pressure warning indicator illuminated and remained illuminated even with sufficient air in the tires. the contact referenced nhtsa campaign number: 14v632000 (tires) to the dealer (barnett chrysler jeep, 3430 hwy 61 n, white bear lake, mn) and was informed that there was no such recall. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 64,000.
The radio would not come on after vehicle start up then would after the battery was disconnected then reconnected. problem continued disconnecting battery stopped working and power window controlls malfunctioned and started working again. radio still does not work and will sometimes come on with bright screen and a very loud sound while driving. dealership states not a warrenty issue. anotjer mechanic states it is tipm issue and was recalled in other dodges. also engine light stays on.
Vehicle check engine light came on shortly after regular service at the dealer. returned to have it checked, was told that the issue was caused by a faulty oil pressure sensor. the location of the sensor requires removal of the intake manifold, fuel injector's and rails, etc., resulting in approx. 4 hours of labor at the dealer. the dealer advised that they have "seen thousands of these sensor's fail on the 3.6 engine". there is a tsb; 18-034-14 rev. a, documenting complaints. because the vehicle has 41k miles on it, the dealer will not cover the cost of the repair. i called the manufacturer to complain about the fact there apparently is no recall on this defective item. i was told that i could do nothing, except for put in a complaint about the dealer. i told them that the dealer is not the problem, it is the manufacturer who refuses to issue a recall despite the fact there are numerous instances of this part failing across their product line. was told to complain to nhtsa.
Overnight failure while parked: started jeep in the morning and discovered no interior dome light upon entering, no turn signals, no headlights, no wiper controls, no steering wheel controls, no seat heaters, no esp control. troubleshooting revealed a grounded clock spring causing critical system failures rendering the vehicle unsafe to drive. these same clock springs were recalled by nhtsa on may 11, 2016 under campaign number 16v288000 ( https://www.nhtsa.gov/recalls?nhtsaid=16v288) only on right-hand drive vehicles for "contamination failures" causing air bag failures where they were replaced and a more protective steering wheel trim shroud was installed. it's safe to say that the left-hand drive vehicles are experiencing the same failure and are no more exempt from these contamination failures. it's also safe to say, i have the same failure and the same air bag malfunction that, thankfully, i did not discover. thank god i was not in an accident where the air bag didn't fire, or i would have had need to hire an attorney.
Jeep was totally dead on 8/9/2017. ..i replaced battery and it cranked but none of the electrical controls on steering column work, i.e. blinkers, horn, lights, stereo controls, wind shield wipers..etc. (anything on the steerimg column minus the ignition switch). i took it to a mechanic and he stated the ipcm is bad and needs to be replaced. mechanic stated he has seen 3 off these this week alone from chrysler products. it is a 2014 with 40k miles, never been off round. check engine light came on about a month ago with the code p054c but went off at the next crank up and hadnt come on again. why would this part just fail? it's nothing i did. sounds like a faulty part.
Jeep started smoking in the dash and then caught on fire. thanks goodness a passer-buyer had fire extinguisher and put out fire. *bf *js updated 10/25/18*jb
Jeep wrangler steering column electrical issues, possibly related to tipm issues with other jeep/chrylser/dodge vehicles. issue occurred when starting vehicle in parking lot at night. jeep lights would not turn on even though lights were in the on position from the steering column left stem for lights. repeated on/off attempts, including vehicle restarts, did not fix no lights issue. when the steering wheel was rotated the lights suddenly turned on. other related issue is intermittent windshield wiper cycle when windshield wipers are in the off position on the right stem of the steering wheel column.
Left hand side toggle ( that switches turn signals on and off) causes lcd display to glitch out when the head light control is turned all the way up. fried my lcd, replacement $6000, now i need to replace he toggle , $375. only glitches on one particular setting.
Randomly the instrument panel gauges would go crazy, the "idiot" lights would come on, and if the cruise control is on, that will disengage. i've had other incidents where the vehicle would not have any power when the key was engaged, until 4 different times of trying it. also when starting the engine, the starter would continue to crank even with the key disengaged.
Unknown reason: my jeep was sitting in the driveway while i was at work and caught fire. this fire from the jeep caught my house on fire as well. my neighbor heard a few explosions and went outside to see what was going on. he took the attached picture after he called the fire department. we are waiting for the insurance adjuster to come out to see the damage.
Clockspring recall (nhtsa recall # 16v-288) ( manuf recall # s40) affects not only the airbag but.. also....."causes a non working horn". no horn is a safety hazard by not having it working at any time while operating (stopped or driving) the jeep. jeep dealers have "no" est of when repair part will be available???? ""not acceptable on the part of jeep/chrysler!!!!!''' the consumer stated the steering wheel wires, engine rockers, front u joints, engine harness and fuel injector harness, front drive shaft adn suspension all failed and needed to be repaired. the vehicle lost steering while driving. the front axle assembly bracket had broken.
On 5/6/16 i went to start my 2014 jeep wrangler unlimited rubicon and the engine did not make a noise but the dash lit up like a christmas tree. the windows had power and radio worked but the door lock or alarm did not work. i towed it to the dealer and was advised that it was a common problem and was called the "tipm module" which is basically the entire fuse box and part of the computer. i was stuck there in north carolina from maryland for four exra days. now after getting back home to maryland on 6/5/16 i go to try and accelorate onto the highway from a ramp and the transmission revs to 5,500 rpm but the jeep will not accelerate. i have to ease off the gas and let it accelerate very slowly. thank god no trucks were coming or it could have beed and extremely dangerous situation considering it was interstate 95 by 175 where semi trucks go to the ta truck stop.
Clock spring went out at only 25,000 miles causing my airbag light go on and stay on. i was driving down a highway at approx 50 miles per hour when the light and alarm came on..the light started coming on intermittantly and then came on and stayed on with the alarm going off and on. it also cause my stereo to burn out and the horn to stop working
Clock spring failure at 44,000 miles, disabling the air bag. dealer tells me no warranty past 36,000 mi. on this part failure even though it affects safety. but company will pick up price of part, if we pay labor. know there was a recall of our 2009 for this same part in which the company paid all.
The abs, stability control and traction lights keep going off and also disabling the speed control while driving. so far jeep has replaced the abs sensors and the stability sensor twice. the car is being driven, usually going off on dry pavement. the jeep also had the computer system shut down the vehicle with a security alert that need a computer update a few months prior.
After being parked for three days, an loud noise was coming from the engine compartment. the only way to get the noise to stop was to disconnect the battery. the jeep was towed in to the dealership, where it was determined that the toally integrated power module (tipm) was faulty, and caused power to be distributed to the windshield washer fluid pump until it failed. the tipm was replaced (for the third time since i've owned this jeep) as was the pump.
I had been driving for 5 kms. and it started smoking and went up in flames. have 11,000 kms on it. very low for a 2014. all check ups and oil changes to date by dealership.
Went to start car from off position. engine starts and stalls. does this 3 times until it doesn't start anymore.
Tl* the contact owns a 2014 jeep wrangler. the contact stated that the floorboard behind the front driver side seat became extremely hot and experienced melting and soot. the vehicle was taken to the dealer who was unable to determine the cause of the failure. the manufacturer was not notified of the failure. the failure mileage was 15,000.
The engine, stability, battery, and several other lights including will come on and the needle showing the rpm will fall to zero. the radio will also shut off. then about 3 seconds the lights will go off , rpm needle will position itself back to were it was and the radio will come on. the problem i have described has happened several more times and each time is not the same. sometimes the radio goes off and then come back on. other times the lights on the dash come on and go off. the problem seems to happen randomly ( no particular time, speed, weather conditions, etc.)
Tl* the contact owns a 2014 jeep wrangler. while the brake pedal was depressed, the engine stalled without warning. the vehicle restarted, but the failure recurred numerous times. the dealer could not duplicate the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 9,000.
Went to start the vehicle and when i went to turn the key the jeep lost power to all electrical systems. after waiting for a bit the system "rebooted" and i was able to start the vehicle and go. however, this keeps happening sometimes multiple times a day and sometimes once per week. we have taken it to the dealership for repairs and they updated the wcm software to version 0.20 and the problem still exists. we have also had episodes of the electrical systems going out while driving causing the engine to sputter, instrument panel goes dark, radio shuts off, ac fans shut off, etc.. *tr
While driving on the interstate, i accidentally bumped the keys of my jeep wrangler unlimited with my knee, and the key turned counter-clockwise enough to turn the car off. obviously, when the car turned off, the brakes and steering lost power. luckily, there was no traffic around me, and i was able to carefully coast to the shoulder and re-start my car. my vehicle is manual, so i could have restarted from neutral, but based on discussion boards, automatics do not have that luxury. doing a quick google search for "jeep bump key" yields many discussions about this same problem. i understand that jeep currently has a recall for this problem in commanders and grand cherokees, but there is nothing for wranglers. i called my dealership, but they will not diagnose or replace anything for free without an active recall. i am 6' and do not sit excessively close to the steering wheel. my key chain is not large or cluttered, and it should not be that easy to turn off my wrangler accidentally. *tr
Easter sunday morning drove from country home 7 miles into town to church, no stopping and slowing down just a couple of times. parked, locked vehicle and walked into church lobby. stopped to speak to a man when he noticed black smoke in the parking lot. turned and saw that it was coming from under the hood of my jeep. within a minute flames started. fire department was called and responded within a few minutes, but not before flames from the passenger front side jumped onto the car parked next to the jeep. both vehicles were burned up and totaled. flames started on the front right side (passenger). *tr
As i was driving in the left lane, a driver in the right lane began to change lanes and nearly sideswiped me. i went to honk my horn, but it did not work. fortunately, there was no oncoming traffic - i had to move into that lane to avoid being hit until the other driver noticed me. i checked both fuses (apparently there is a left and right horn fuse) and both looked fine. the vehicle is back in the shop again. it has already had the tipm module replaced twice (november 2014 and march 2015) so it would not surprise me if it's going to have to be replaced yet again. *tr
At around 3:45 am, while i was sleeping, the horn on started intermittently blaring. i looked out the window and the reverse lights were on (at full brightness). for the next hour, it would start and stop randomly. i finally disconnected the battery in frustration. earlier the previous evening, the headlights came on and stayed on. i had not used the jeep for the previous two days. this issue is clearly related to the totally integrated power module (tipm) which has already been replaced once in this vehicle (which had caused the jeep to stall -- and completely die -- several times). i am extremely concerned for my safety with this vehicle and this issue. this is a serious problem that has already cost some people their lives. please address this and force jeep to do a recall. *tr
Curse control disengaged while traveling 70 mph. in addition, the vehicle electrical system will reset all programs, stored information, the vehicle is difficult to start on occasions.
i started jeep, the radio channel mysteriously changed, drove approx 1 mile, came to a stop light at a busy mountain intersection and the entire jeep blacked out, i lost all functions, we were almost rear ended and t boned at the same time, returned the jeep to park and restarted. i took the jeep to dealer they said they couldn't recreate problem, i drove jeep off the property only to have it die at the first traffic light, put into park restarted only to have it die again. finally made it back to jeep, they've had it for a week and they claim they still cant find the problem. i don't trust the vehicle nor do i feel safe driving this vehicle in the mountains which is where i live. also note, the entire vehicle lost all power, so does that mean the airbags wont deploy. this is unacceptable. *tr
Jeep completely died (lost all power, including all electrical, brake lights, panel lights, etc) in condo parking lot. got out to start pushing it back to parking spot, and a few seconds later the door chime started and power was restored. radio was booting up from cold start (showing garmin logo). restarted car, it turned over and started normally. started driving forward again, and in about 20 feet, it completely died again in the same way, and came back to life about ten seconds later. decided it was not safe to drive, and was able to restart again and reverse to parking spot. jeep was towed on november 3 and repaired on november 4 when the part came in. i was told that the tipm was replaced with a new version that didn't have the same type of problems. *tr
The tpms light is always illuminated and the tire pressure is correct. i found a recall (nhtsa campaign 14v632000) (chrysler #p63) for this issue, but was told by both chrysler and the nhtsa that my particular vehicle is not on the recall list. it seems very coincidental that the exact year, make, and model of my vehicle shows up on the recall list, but not my vehicle which is experiencing the exact same problem that the recall was issued regarding.
Tl* the contact owns a 2014 jeep wrangler. while driving various speeds, the instrument panel malfunctioned and the cruise control disengaged independently. the dealer made several repairs on the vehicle, which included the hvac module, cruise control button, radio, ignition switch, tipm and configured a module. however, the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 2,600.
While parked the dashboard caught on fire and caused extensive damage. *tr
I have a two month old jeep wrangler 2014, 4 door with 1898 miles on it and it wouldn't start. it was completely dead. we tried to jump start it and absolutely nothing happened. towed it to the dealer and they said they were perplexed and needed to figure out what the problem was and they were not getting power to anything at all and hadn't seen anything like this. after keeping it for a day they said it was the pdc battery main power cable that was not electrically tight. the interesting thing is it still hesitates to start on occasion and it is a brand new car. this is very troubling to me as i have heard of this problem in other chrysler vehicles and worry it could just stop working while i am driving it. *tr
3rd time at this point. while driving the vehicle suddenly the wipers turn on and dashboard lights begin to flash followed by vehicle shutting off by itself. once the vehicle dies it will not restart. 1st trip to dealer could not replicate. 5 hours later vehicle died while driving and was towed back to dealer-dealer able to replicate and replaced tipm (totally integrated power module). 3 days later problem returned with vehicle failing to start while parked in driveway. going back to dealer this morning. this is an incredibly dangerous situation if vehicle unexpectedly and randomly dies while in motion and in traffic. *tr
On july 3, 2014, the vehicle lost engine power while i was driving during a 150-mile road trip. upon coasting for a short distance, engine power restored, and i was able to accelerate and continue driving without further trouble that day. i did not take the vehicle to the dealer for repair because i assumed it was an isolated episode. however, on july 22, 2014, i again had trouble while on another 300-mile round-trip road trip. during the return drive, the vehicle lost engine power at least six times both on the interstate and on local roads. each time, i had to coast to the side of the road so as to not block the flow of traffic. after a short time, about 30 seconds, engine power restored, and i was again able to accelerate and continue on with my trip. i took the vehicle in to the dealer on july 23, 2014, where it was kept until july 28, 2014. the technicians were unable to reproduce the issue, and the problem could not be identified. software updates were run in an attempt to correct the problem. i again had trouble with the vehicle on august 18, 2014, when driving a 400-mile round-trip road trip. during the drive, the vehicle lost engine power five times on the interstate, at speeds up to 70 miles per hour. upon the fifth episode that day, i took the vehicle to the closest dealer for immediate attention, as i feared i would cause an accident by losing engine power while driving on a busy interstate. the service department was unable to reproduce the issue, but the technician stated that he saw signs of the problem i described during his evaluative drive. the vehicle was released to me and i was told to take it back to the usual dealer the following day for a more comprehensive evaluation. upon driving it for over 100 miles, the service department has been unable to replicate the problem and, thus, again has been unable to identify and repair the issue. *tr
Transition & engine coolant temp immediately rose to alarm status (300 degrees) in first ever light duty 4 wd application. off road 4wd conditions and terrain consisted of a 5% grade in low cut hay field. alarm indicated immediate corrective action was necessary. vehicle temperature gauges were rising from normal tolerances to alarm status in two minutes. corrective action included cutting engine to cool. corrective action also required blower and heater on highest settings to cool block and maintain operable driving condition temperatures. engaging in the slightest load while 4 wheel drive train was engaged (off road) immediately replicated severe overheating condition of both tranny and block coolant. vehicle was operable at normal operating temperatures at high speeds in two wheel drive while on pavement only. vehicle is a 2014 jeep sahara unlimited wrangler with "v" 6 cyl motor automatic transmission with 2,900 miles on odometer (vehicle is brand new purchased in march 2014 - date of this report is april 2014). *tr
Tl* the contact owns a 2014 jeep wrangler. the contact stated that the horn would not work and the alarm would randomly activate. the vehicle was taken to the dealer and the technician diagnosed that there was a static electricity problem. the manufacturer was notified of the failure. the vin was unavailable. the failure mileage was 10,000. the current mileage was 11,000.
My horn doesn't work. my turning signals intermittently working, my windows wouldn't work, the lighter wasn't working, but now is. driving down road. changed fuses, changed light bulbs. same resuld.