Problems with 2013 Jeep Wrangler POWER TRAIN

Safety recall n28 / nhtsa 13v-234 transmission oil cooler tube. dealers (multiple), are unable to remedy within a reasonable time. put on list on 10-10-2013 @ fitzpatrick jeep ansonia, ct told 3 weeks,still no part from chrysler. put on list on 1-18-2014 @ wetmores jeep new milford, ct. told i am seventeenth in line for the part as chrysler releases only 1 per week. this is unaccebtable. thank you. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact was very concerned for his safety because the parts were still not available in order to have the recall service under nhtsa campaign number: 13v234000 (power train , steering) performed. the dealer was notified to schedule an appointment for the recall repairs. the manufacturer was made aware of the problem. the current mileage was 3,160. there were no failures.

Recall of the transmission cooling tube. called several times to be told the factory is releasing a limited amount of repair parts. it's been months since the first call. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was available. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

2013 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall. *smd the consumer stated she received the recall letter in october 2013. to date, the parts are still not available. *jb

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall letter six months ago and the dealer advised they only received two repair kits per month. the contact was placed on a waiting list, which the contact was concerned would exceed several months. the contact had not experienced a failure.

2013 jeep wrangler. consumer writes in regards to unable to get recall repairs done on vehicle. *smd the dealer informed the consumer, the parts were not available.

I received a safety recall notice n28/nhtsa 13v-234 for the transmission oil cooler tube in oct. 2013. 5 months later i'm still being told by my dealer that i'm on a waiting list to have this taken care of. i don't know what the nhtsa's definition of remedying this defect within a reasonable time is, however, 5 months definitely seems excessive to me for a recall that states "the loss of transmission function may increase the risk of a crash". *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced because the part needed to correct the failure was on a massive waiting list. the dealer informed the contact that only one remedy part was being sent to the dealer every fourteen days. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall letter october 2013. the dealer advised that they did not know when the part would become available for the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler the contact stated that nhtsa campaign number: 13v234000 ( power train ) had exceeded a reasonable time for repair the contact received the notification six months prior. the manufacturer advised the contact that the tube cooler was on restriction and the dealer placed the contact on an indefinite waiting list. the vehicle did not experience a failure. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall notice three months ago and the manufacturer stated the part was not available for repair. the contact had not experienced a failure.

I received a recall notification in september, 2013 warning that the transmission oil cooler tube may come into contact with the power steering fluid return tube, causing a leak and possibly a failure or crash. the vehicle has been to the autonation dealership on 116th ave. in bellevue, wa a total of three times since september 2013 to address this issue. it is now almost march 2014 and it still has not been fixed. they are placing all the blame on chrysler for not being able to supply the parts. i called chrysler this morning to confirm the insane waiting time for the parts to remedy the recall. the idea that it takes in excess of 5 months just to get parts for a serious recall issue is preposterous, and the lack of action negligible. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa recall campaign id number 13v234000 (power train , steering) and the part needed was currently unavailable to perform the repair. the dealer was unable to provide an expected date for the part to be available. the manufacturer was notified of the delay. there were no failures at this time.

Tl* the contact owns a 2013 jeep wrangler. the contact received a notification for nhtsa campaign id number: 13v234000 (power train, steering). the dealer was contacted and stated that the vehicle was not able to be service under the recall since the parts were not available. the manufacturer was made aware of the issue.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (powertrain, steering) and stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts are not available. the contact had not experienced a failure. the manufacturer was not contacted.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed the reasonable time for repair. the dealer was contacted and stated the part was not available. the manufacturer was contacted and stated the dealers were provided one repair kit a week. the vehicle was not repaired. the contact stated that she had not experienced a failure.

After numerous attempts to have a recall regarding the transmission oil cooling tube repaired i am writing to complain regarding chrysler corporations extremely slow response to provide parts to my local dealer. after receiving the recall notice, i contacted my local dealer for the repair at the 3,500 mile service. i was told that the parts were not available. during the 7,000 mile service visit i was told that the parts were being rationed by chrysler and my parts would be ordered. during the required alignment visit at 8,000 miles, i was told that there were 16 people in front of me. i next contacted chrysler to complain and was told that they were aware of the problem and were trying to rectify the situation. i next emailed my dealer to express my frustration and was told that my email would be shared with the dealership hierarchy. two days ago i received my third recall notice and emailed the dealership again to see if the part has arrived with no response. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train, steering) but was advised by the dealer that the parts needed to complete the repair were not available. the manufacturer was also contacted. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received a notice for nhtsa campaign number: 13v234000 (power train, steering) and the dealer failed to do the repairs in a timely matter. the contact did not feel safe driving the vehicle. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the contact had not experienced a failure. the vin was not available.

tl* the contact owns a 2013 jeep wrangler. the contact received a notification for nhtsa campaign number: 13v234000 (power train, steering). however, the part needed was unavailable. the contact stated the manufacturer had exceeded a reasonable amount time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/22/14*lj the consumer stated the recall was completed on 11/13/14. updated 01/07/15. *jb

I have a n28 recall for a transmission oil cooler tube. i have had appointments to have this corrected and the dealer nw dodge on hwy 290 houston has cancelled telling me they don't have the parts. i understand the part is hard to get. ok so why do i get scheduled then told the day off that they don't have the part. crazy ..this needs addressed with the jeep head office. and this local dealer,. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa recall campaign number 13v234000 (power train, steering). the contact attempted to have the vehicle repaired but was informed that the parts were unavailable. the manufacturer was notified and confirmed the unavailability. there are no failures at this time.

This website system does not seem particularly well-suited for this feedback. i have received repeated recall notices from chrysler regarding the transmission cooler tube. nhtsa 13v-234. on those forms, it requests that we log onto safercar.gov if the dealer fails to repair the defect within a reasonable time. i cannot find any place to register that complaint except here. i have received a series of harcopy mailings between perhaps september 2013 and current (mar 2014). they suggest i call a local jeep dealer to schedule a repair. each time i call the service department of the local jeep dealer, i get a different response, such as "we only have enough parts to repair vehicles on the east coast first. we will eventually call you when we have parts available to repair yours in colorado" the next time, the dealer said they still don't have parts, and that i must just keep calling back every week or so to see when they arrive. the third time i called they assured me that jeep will call me as soon as they are available. the fourth time the local dealer said they had no mechanism to contact me when parts become available, and the burden was indeed on me to keep calling. what a stupid system. my daughter also has a jeep (a 2003 gcherokee). she has undergone similar hassles with parts not being available for more than a year for a recall. each time she calls it is a different story. i don't know what the nhtsa believes is a "reasonable time". but it seems stupid to keep mailing me hardcopy recall notices if jeep doesn't have the parts or ability to make the repair. and when i call jeep, they should have a true and consistent story about what i need to do to get the repair completed. *tr

2013 jeep wrangler. consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. *smd the consumer stated it has been over 6 months. *jb

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the dealer advised that the manufacturer provided only one part per month and the contact had to be placed on a waiting list. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received a notification of nhtsa campaign number: 13v234000 (power train, steering). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that he was very concerned for his safety since the parts for recall nhtsa campaign number: 13v234000 (power train , steering) were still not available. the dealer was contacted. the manufacturer was made aware of the problem. the vehicle had not exhibited the failure. the current mileage was 18,000.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train) in the mail and stated that the dealer informed her that the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

Tl- the contact owns a 2013 jeep wrangler. a recall nhtsa campaign number: 13v234000 (power train, steering) was received. the contact attempted to make an appointment but was informed that the part was unavailable and no time frame was given. the contact has not experienced any issues. the manufacturer was made aware of the issue. the approximate failure mileage was 6000.- ll

Tl* the contact owns a 2013 jeep wrangler. the contact stated that while driving 55 mph, the vehicle stalled. the driver's seat became hot and the driver safely merged off road. he then noticed smoke coming from under the seat and he exited the vehicle. the fire department was called to extinguish the fire. the vehicle was towed to an independent mechanic for inspection and was deemed as being destroyed. the manufacturer was not notified of the incident. the approximate failure mileage was 2,400.

In august 2013 i received safety recall n28 / nhtsa / 13c-234 transmission oil cooler tub for my 2013 jeep wrangler rubicon, i received a second notification in october 2013. after receiving the second notification i contacted the dealership where i purchased my jeep and was told i was third on their list to have the safety recall completed. my sales rep. explained the reason for the delay was chrysler requires the dealership send back the faulty transmission oil cooler tube they replaced before chrysler would send out a new one. he informed me i was third on the list for jeeps effected by the recall and once they reached my name and receive a new transmission oil cooler tube they would contact me. in early december 2013, i contacted them again and i'm still third on the list for replacement. i asked why i was still third, he could not provide me an answer, but informed me he would look into it, over two weeks later still no answer or notification. i don't understand the procedure chrysler is following, however waiting 4 months for the replacement of a faulty piece of equipment seems ridiculous, especially when the public's safety is in jeopardy. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified. there are no failures at this time.

Tl* the contact owns a 2013 jeep wrangler. the contact stated there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering) and the part was unavailable. the dealer and manufacturer were both notified and they were unable to provide an expected date for the part. the contact had not experienced any failures.

This pertains to nhtsa 13v-234. i was first notified of this by chrysler in august/2013. finally in november, i was allowed to bring my jeep in to the dealer for inspection. they confirmed parts must be replaced and they were ordered. now i am informed by the dealer and a phone call to chrysler, that they will only allow their dealers to obtain replacement parts once every 14 days. i am further informed that there are many people in front of me on the dealer's list so with only being able to order 2 replacement parts per month, it could be months before my jeep is repaired. my wife is afraid of driving the vehicle with this issue looming. can this safety recall really be treated this way by chrysler? is there something nhtsa can do? *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the engine warning indicator illuminated intermittently upon starting the ignition. there was a recall associated with nhtsa campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle repaired under the recall because the required part was unavailable. the manufacturer was notified of the problem. the approximate failure mileage was 13,000.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not yet available and that the manufacturer was only distributing one repair kit per week. the contact was number 30 on the waiting list which meant he would have to wait an additional 30 weeks to have the vehicle repaired. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact referenced nhtsa campaign id number 13v234000 (power train, steering) and stated that the part needed for the recall service was unavailable. the manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced any failures.

I have been trying since 8/13 to have the transmission oil cooler tube replaced under safety recall n28/nhtsa 13v-234. local dealership in manahawkin keeps telling me no parts are available. chrysler group recall assistance center has been telling me the same. i understand my transmission is at risk which may increase my risk of a crash. i think 4 months wait time is extremely excessive, with no end in sight. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the vehicle was included in nhtsa campaign id number 13v234000 (power train , steering) but was unable to have the vehicle serviced under the recall because the part was unavailable. the manufacturer was notified and they recommended that he be placed on the recall waiting list provided by the dealer. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train,steering) had exceeded a reasonable time for repair. the dealer advised that the part was not available for repair and the contact was placed on a waiting list that was scheduled to exceed two years for the repair. the contact did not experience a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the dealer advised that the part was not available for repair and they did not know when the part was going to become available. the contact was placed on a waiting list. the contact had not experienced a failure.

I was informed of safety recall n28 / nhtsa 13v-234 back in july of 2013 . i called jeep directly in order to resolve this recall only to be told there are no parts available at that time.. i called jeep & my local dealer in august 2013 & still no parts nor a response time... it is now sept 30, 2013 & i am still being told no updates on when parts will become available... this is extremely concerning & at the same time disturbing .. *tr

Tl* the contact owns a 2013 jeep wrangler. the contact stated that the check engine warning indicator illuminated. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 28,200. parts distribution disconnect.

Tl* the contact owns 2013 jeep wrangler sport. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and stated that the recall repair had surpassed a reasonable time for repair. the contact took the vehicle to the dealer and was advised that the part needed for the repair was not available. the manufacture was not replying to the dealer to advise of when the part would become available. the contact stated that transmission fluid was leaking from the vehicle. the approximate failure mileage was 8,000.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and contacted the dealer to have the vehicle serviced under the recall. the dealer stated that the parts needed to complete the recall repair were unavailable. the vehicle was not serviced. the manufacturer was notified and they stated that they were in the process of manufacturing the parts. the contact had not experienced a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and stated that parts were not available to perform the repair. the dealer was contacted and the manufacturer was made aware of the problem. the vehicle had not experience a failure.

Tl* the contact owns a 2013 jeep wrangler. the contact received nhtsa campaign number: 13v234000 (power train and steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would be available. the manufacturer was also contacted and could not provide a reasonable date for when the recall repair would be performed. there are no failures at this time.

Tl* the contact owns a 2013 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available and the manufacturer was only issuing one repair kit every 14 days. the manufacture was not made aware of the problem. the vehicle was repaired. the contact had not experienced a failure. the vin was not available.

Jeep issued a recall last july 7, 2013, over 10 months ago, regarding the transmission oil cooler tube, safety recall n28/nhtsa 13v-234. i have attempted numerous times since then to set up an appointment at my local jeep dealer, boerne dodge chrysler jeep in boerne tx, to have this recall performed and i have been told each time that they do not have the parts to do this recall. they went on to state that they have received, and continue to receive, a very limited number of the parts required for this recall and that i should put my name on their waiting list for the recall parts. i placed my name on the list 6 months ago but have yet to receive a phone call. i called the chrysler group recall center at 800-853-1403 and the customer service rep told me the same thing the dealer did, that they had very limited parts and that they were unable to do anything about it at this time. i would request that this matter be looked into, the recall states that this defect may increase the risk of a crash. since i planned on leaving on an extended trip in this vehicle i am hesitant to take that increased risk. thank you *tr