We have classified the 4 complaints from 2013 Jeep Wrangler about VISIBILITY into the following categories.
A well-known fault since 2013, a self-destructive faulty heater core part #68004193a which sheds casting sand causing complete shut down of radiator & oil cooler & engine operation. in addition, causes certified jeep mechanics to mis-diagnose resulting in additional costly time & expense. damage done to replace heater core, radiator, oil cooler an additonal $2,382. while still driveable in below-freezing temperatures, passengers subject to no heat. *js
Tl* the contact owned a 2013 jeep wrangler. the contact stated that the vent controls failed to work for the heat and air conditioner intermittently. in addition, there may have been toxic fumes emitting through the vents when the heat or air conditioner were activated, which affected a child passenger's breathing. the vehicle was taken to the dealer more than three times, but they were unable to replicate and diagnose the failure. in addition, the contact was not experiencing any engine failures before the vehicle was taken to the dealer for a manufacturer recall where the dealer replaced the engine sensors and the transmission. the service engine light illuminated after the repair. the vehicle was taken back to the dealer who provided no solution after the recall repair. the contact noticed that shortly after leaving the dealer, smoke emitted into the vehicle and flames appeared under the hood. the contact was able to exit the vehicle and the fire department extinguished the flames. a report was not filed. the vehicle was destroyed and was towed to the contacts residence. the manufacturer was notified and stated that they would provide an investigation. the contact was still waiting on a response from the manufacturer. the failure mileage was not available.
Tl* the contact owns a 2013 jeep wrangler. the contact stated that the climate control only functioned for the passenger side of the vehicle. the failure occurred without warning. imperial chrysler dodge jeep ram (10 uxbridge rd, mendon, ma) diagnosed that the heater core was clogged and needed to be replaced. the manufacturer was notified of the failure and stated that the vehicle did not have any recalls; however, if the contact paid to have the vehicle repaired and a recall got issued, the contact would be reimbursed. the failure mileage was approximately 67,000.
Tl* the contact owns a 2013 jeep wrangler. the contact received a notification for nhtsa campaign number: 14v631000 (electrical system, visibility) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 4/20/15*cn the consumer stated the parts arrived. updated 04/23/15*jb
This incident happened february 23, 2015 around 9am . it was snowing that day and the temperature was in the 20's. i was in the vehicle and had the defroster/heater turned up all the way. about 5 minutes later of sitting, i heard a popping noise. about a few seconds later of hearing this popping noise i slowly see a crack on the bottom of the driver side windshield just over 16 inches but no more than 2 feet long. i recently just moved from san diego and my jeep has never seen snow or had experience with the cold weather before. i went on wranglerforum.com (jeep enthusiast website) and that is where i found out that i wasn't alone. more jeeps had their windshield crack during the winter due to them turning the defroster/heater abruptly. i think there is a defect on the windshield or the insulation and needs to be addressed. chrysler/jeep had declined the warranty because they claim its from an external factor. and i assure you, i don't have a chip on my windshield. *tr
Tl* the contact owns a 2013 jeep wrangler. the contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.