Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 04/29/14*lj
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train and steering) and stated that the parts were not available. the dealer advised that they were only receiving one recall kit per week. the manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure. ..updated 04-16-14 *bf updated 04/24/14 *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealers were receiving one part per month. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that while traveling approximately 65 mph, the steering wheel had became detached and caused the contact to lose control of the vehicle. the vehicle began drifting to the left after traveling over a road bump and the contact crashed into a concrete barrier. a police report was not filed. the contact sustained injuries to the shoulder but was not transported to the hospital. the manufacturer was notified of the failure. the approximate failure mileage was 20,000.
Received the recall safety notice and brought the jeep into fields in glencoe, il. was told the part was on backorder. it has been 3 months and the part still is not in. called to check and they say that only one part gets sent every 14 days and people since august have been waiting. i'm now #100 on the list. if i do the math correct in 4 years i'll get the part. hello? is anyone out there? safety recall!!! this is ridiculous. called chrysler and they said the parts are sent as soon as possible. maybe they should go to a different provider. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one recall part per 14 days. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 03/20/14*lj the consumer stated there was another recall but the consumer does not live near a dealer. the dealer has refused to send the necessary part to a different dealer in order to complete the repairs. updated 03/20/2014 *js
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number 13v234000 (power train , steering) and was informed by the dealer that the parts were not available. the manufacturer was not contacted about the issue. the vin was unavailable. the contact had not experienced a failure.
I have received notices from chrysler regarding my jeep wrangler recall n28/nhtsa 13v-234. i have contacted chrysler on numerous occasions and ordered the replacement part on feb 14, 2014. as of this morning it was still not available and the dealer told me directly that they are only allowed to order 1 part every 2 weeks and that there were about 50 people waiting. if this is the case and my safety is in jeopardy i'm curious as to how serious chrysler is taking this if at this point 50 people have to wait about 2 years to have this resolved? please let me know. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the dealer was only receiving one recall kit per month. the contact felt that since the failure was reported june 2013, there should have been a remedy available before february 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. *tr
I have received two recall notices about an oil cooler tube and power steering fluid return tube contact. i have contacted the dealership multiple times, but they have told me that gm will only send one part every two weeks, and they have yet to receive any parts for the recall. this issue needs to be resolved. *js
2012 jeep wrangler sport. consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. *smd the consumer stated he called the dealer on january 16, 2014 to schedule an appointment for february 7, 2014, with a drop of time of between 7:00 am and 8:00 am. the dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. after the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. the dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed. *jb
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not become available for at least 29 weeks. the manufacture was not contacted. the vehicle was not repaired. the contact had not experienced a failure. updated 04/04/14*lj updated 04/11/2014 *js
Safety recall n28/nhtsa 13v-234 notification code n28 notice received approx. 4 months ago. went to the dealership this am 2/5/2014 to have the repair done. dealer said that they only get one part per month so they put me on a wait list. apparently there are 15 ahead of me at jones ford/chrysler in wickenburg az. so it looks like a year plus wait. can't be much of a part regarding the issue so am at a loss at the delay. the failure however can result in a incident. some prodding to get parts out to the dealers may be in order. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. the contact felt that because the failure was reported june 2013, there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact attempted to have his vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. the contact stated since the failure was reported in june of 2013, there should be a remedy available before january of 2014. the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that in late january 2014, he received a notice for nhtsa campaign number: 13v234000 (power train , steering ). the contact stated that he contacted the dealer who mentioned that the parts were unavailable. the manufacturer was not notified. the contact had not experienced the failure.
I received a recall notice n28 transmission oil cooler tube from chrysler. i reached out to the dealership to schedule the work on the recall and was told they didn't have the parts and were receiving 1 part every 2 weeks and they had 400 people on a waiting list. i called another dealer and was told a similar story and at best case would be 6 months before they could have a part for me. the recall mentions potential for a transmission issue which could result in increased risk for a crash. i called chrysler as well and all they could tell me was sorry they don't have enough parts. so i am supposed to drive an unsafe vehicle and hope that nothing goes wrong in the 6 months before they maybe have a part? this is unreal that a notice is sent out warning of increased risk and then i am told by chrysler they cant do anything and that they are sorry. regardless of why, the fact is there are hundreds of unsafe vehicles out there that can not be fixed and notices are being sent out telling the consumer to take them in and get them fixed? why send the recall notice if you cant fix the problem? what is being done to protect me as a consumer with a vehicle that the manufacturer has told me could be unsafe and now has a higher potential risk for a crash and their only answer is "sorry"? *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and on back order. the contact felt that since the failure was reported in june 2013, there should have been a remedy available before january 2014. the contact had not experienced a failure. updated 02/27/14*lj updated 02/27/14
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign id number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. the contact reached out multiple times to the dealer, who stated that they were only receiving one repair kit every 15 days. the contact was number 17 on the waiting list. the vehicle was not repaired. the manufacture was not contacted. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. the dealer informed the contact that they only receive one part per week. the dealer put him on a waiting list. the dealer was unable to provide an expected date for the part to become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that she received a notice for nhtsa campaign number: 13v234000 (power train , steering) in january 2014. the contact stated that she attempted to have the vehicle serviced but the parts were unavailable. the manufacturer was notified. the contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 (power train , steering) in january 2014. the contact stated that he attempted to have the vehicle repaired but the parts needed to complete the recall service were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact received recall notification of nhtsa campaign number: 13v234000 (power train , steering) however, the part was not available to repair the vehicle. the dealer was contacted and stated that the part was not available for repair. the manufacturer was contacted and confirmed. the contact had not experienced a failure.
Tl* the contact owns 2012 jeep wrangler. the contact received the notification for nhtsa campaign id number 13v234000 (powertrain, steering). the contact stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts were not available. the contact had not experienced a failure. the manufacturer was not made aware of the problem.
Tl* the contact owns 2012 jeep wrangler. the contact received the recall notification related to nhtsa campaign id number 13v234000(power train, steering). the contact stated that repairs were not taken care of in a reasonable amount of time. the dealer indicated to the contact that the parts were not available. the contact had not experienced a failure. the manufacturer was not contacted.
Tl* the contact owns a 2012 jeep wrangler. the contact received nhtsa recall campaign number: 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice several months ago. the manufacturer was also contacted and could not provide an estimated date for when the parts would be available to complete the recall repair. there were no failures at this time.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification for nhtsa campaign number: 13v234000 (power train, steering) several months ago but was informed by the manufacturer that the part was not available and would not become available for another few months. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the local dealer informed the contact that the part was not available and a second dealership stated that they are going to repair the new models first. the vehicle did not experience the failure.
Submission from constituent re safety recall n28/nhtsa 13v-234 transmission oil cooler tube - 2012 jeep wrangler. *smd the dealer informed the consumer, they were only receiving parts to repair one vehicle every seven days, and that he was 47th on the wait list.
Letter to the administrator from constituent re recall n28/ nhtsa/3v-234 on a 2012 jeep wrangler. *smd the dealer informed the consumer, they only received parts once a week, and her name should have been placed on a list. however, the consumer stated no one informed her of that. the consumer has since received a second notice. *jb
There is a recall on power steering for 2012 jeep wranglers with automatic transmissions. i have a manual transmission and am experiencing the same issues. below is recall information: they are excluding manual transmission jeeps, which have the same issues and same pump. this is an issue that needs to be fixed.. the same dangers are faced with this vehicles. recall date: june 04, 2013 model affected: 2012 jeep wrangler summary: chrysler group llc (chrysler) is recalling certain model year 2012-2013 jeep wrangler vehicles equipped with a 3.6l engine and an automatic transmission and manufactured january 23, 2011, through february 23, 2013. the power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid. consequences: a loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash. remedy: chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. the recall is expected to begin early december 2013. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n28. potential units affected: 180131 notes: chrysler group llc read more: http://www.motortrend.com/cars/2012/jeep/wrangler/recalls/#ixzz2pm1ozn6m. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering ) however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
I took in my jeep to motor village la (2025 s figueroa st, los angeles, ca 90007). i brought it in for a recall of the transmission oil cooler tube (n28/nhtsa 13v-234). upon calling to determine if the work had been completed, i was told that they only inspected to see what parts would need to be replaced. they further explained that the parts requiring replacement would take a while to be received. when i pushed for more information, they told me that they are only allowed to order 1 part of this type every 14 days from the manufacturer. they said that i would be added to the waiting list for this part. when i asked how many people were on the list, he merely said that there were a lot. so i asked if it would be weeks, months, or what that means? he said he didn't have any further information for me. i believe that this situation fails to meet the requirement of replacement within a reasonable period of time. i could even live with a month or two, but an indeterminate amount of time is ridiculous. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number 13v234000 (power train , steering) but was unable to have the vehicle serviced because the remedy part was unavailable. the dealer informed the contact that the manufacturer issued only one part every fourteen days. the contact was placed on a massive waiting list, which he was advised could be approximately seven months before her vehicle could be repaired. the manufacturer was notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that he received notification of nhtsa campaign number: 13v234000 ( power train , steering ) in december 2013. the contact stated that he attempted to have the vehicle serviced on numerous occasions but the dealer stated that parts were unavailable. the vehicle was not repaired. the manufacturer was notified of the issue. the contact had not experienced the failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep wrangler. the contact was concerned for safety because the parts needed to service the vehicle under recall nhtsa campaign number: 13v234000 (power train, steering) were still not available. the dealer was contacted and the manufacturer was made aware of the problem. the contact had not experienced a failure.
Received 1st safety recall notice, n28/nhtsa 13v-234, from chrysler group 09/10/2013. i immediately called the local dealership (bay dodge, panama city beach, fl) and was told to call back at a later date because the parts to repair the issue were not in stock and they were waiting for the inventory. 2nd safety recall notice received 12/07/2013. i called the same dealership on 12/09/2013 and was told i would be added to the "wait" list...that i was number 45 and could expect to wait a couple years for the parts to arrive at the dealership. the issue is that the dealership can only order one repair kit every 14 weeks from chrysler!! what?? so, if the transmission oil cooler tube begins to leak it may cause "damage to the transmission and a loss of transmission function which may increase the risk of a crash"...and it is ok to make me wait years for the repair??? *tr
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign id number: 13v234000 (power train, steering). the contact stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated that the parts were not available. the contact had not experienced a failure. the manufacturer was not contacted.
Received safety recall n28 / nhtsa 13v-234 and scheduled appointment for repairs (as requested on notification) at flagship chrysler dealership, bayamon, pr on 14nov2013. the mechanic confirmed the need for replacement of power steering return tube and the transmission oil cooler tube but the parts were not available. according to service rep the parts were ordered. on 04dec2013 called the dealership for status of order to be told that parts could arrive after 1 month but according to service rep the parts department could not tell when will they be available and i should wait until receiving communication by email. i contacted chrysler corporation (pr office) on 05dec2013 through 1-800-853-1403 and service rep did not have information available related to the recall, took my vehicle's vin # and agreed to call back. as of 14dec2013 neither the dealership or chrysler corporation has contacted me with expected date for parts' availability. since the service date above i received the second notification to take my car for repairs. *tr
2012 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall notice. *smd the dealer informed the consumer, the part(s) for the recall, were not available.
2012 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall notice. *smd the consumer was informed the parts were not available. the consumer stated she finds it unacceptable, since she received the recall, last year. the dealer stated, they were only allowed to order one part, per week. *jb
2012 jeep wrangler. consumer writes in regards to transmission oil cooler tube recall notice. *smd the consumer has been unable to get the recall issue resolved.
Tl* the contact owns a 2012 jeep wrangler. the contact received a notification for nhtsa campaign number: 13v234000 (power train, steering). however, the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experience a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall notification december 2013. the manufacturer advised the contact that the dealer only received one part per week. the contact had not experienced a failure. updated 03/12/14*lj
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. the contact received the recall letter december 2013. the dealer advised that the part for the recall repair would become available in 2015. the contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated the recall under nhtsa campaign number: 13v234000 (power train , steering) had surpassed a reasonable time for repair. the dealer was contacted and stated the part was not available for repair. the manufacturer was not contacted. the contact had not experienced the failure. *tr
After receiving a recall notice (safety recall n28/nhtsa 13v-234 transmission oil cooler tube) in the mail, i called my local dealership (clear lake dodge/chrysler/jeep, houston, tx) to schedule a service appointment to remedy the possible problem explained in the recall notice. unfortunately, i was told that this dealership is only receiving approx. 1 - 2 of the parts needed for this problem per week and they have a list of customers for those parts already long enough that will take approx. a year to fill. i was told that i should continue to call the dealership approx. once a week and see if they, by any chance, received enough of the parts to fix my vehicle. i find this unacceptable! i do not want to wait a year to get my vehicle fixed and feel that i (nor anyone else) should not have to wait that long to get a possible defect in my vehicle taken care of. are there any other options for me? what can i do to get my vehicle taken care of immediately? i do not want to wait to get this problem taken care of and risk the possibility of the problem materializing and causing an accident that could result in my vehicle being destroyed or, even worse, injuring myself or others! i appreciate any help or advice you could give me in this matter! thank you. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that nhtsa campaign number: 13v234000 (power train , steering) had surpassed the reasonable amount of time. the dealer was contacted and stated that the contact would be placed on a waiting list because the manufacturer was only providing one part per week. the manufacturer was not contacted. the contact had not experienced a failure.
Chrysler had a safety recall (n28 / nhtsa 13v-234) trans oil cooler tube may come in contact with the power steering fluid return lube. prolonged contact could cause a leak in the tran fluid and loss of trans function and increase risk of a crash. i have called my local dealership suresky in goshen, ny and the parts are still not in and it has been over 2 months. i drive my two year old to school every day and this is not acceptable. *tr