We have classified the 7 complaints from 2012 Jeep Wrangler about VISIBILITY into the following categories.
2012 jeep wrangler. consumer writes in regards to parts not available to complete recall #14v-631 repairs. *smd the dealer informed the consumer the parts were not available. however, chrysler group recall assistance center stated the parts have been available for the last six months. *jb
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign numbers: 13v234000 (power train, steering) and 14v631000 (electrical system, visibility); however, the parts to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. the contact stated that the side mirrors would not defrost. the contact received notification of nhtsa campaign numbers: 13v234000 (power train, steering) and 14v631000 (electrical system and visibility). the contact stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Vehicle has no heat on driver side vent and floor vents, cold air comes out as if the a/c is on. as time has passed cool air on front window defroster as well as center and passenger vents. vehicle is warmed up when trying to turn heat on with no positive results. online jeep forums list this as a problem to jeep wranglers. dealership stated they are unaware of this problem. this is a safety issue to defrost windows for visibility, and should be a recall. vehicle is almost 3 years old. *tr
Tl* the contact owns a 2012 jeep wrangler. the contact stated that the left and right turn signal switch and the windshield wipers failed to operate. the failure recurred several times. the vehicle was taken to the dealer, but the failure was unable to be determined. the manufacturer was notified of the failure. the failure mileage was 38,000.
Tl* the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility) however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2012 jeep wrangler. the contact received notification of nhtsa campaign number: 13v234000 (power train , steering), 14v631000 (electrical system , visibility), and 16v352000 (air bags) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
2012 jeep wrangler sport. consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. *smd the consumer stated he called the dealer on january 16, 2014 to schedule an appointment for february 7, 2014, with a drop of time of between 7:00 am and 8:00 am. the dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. after the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. the dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed. *jb
I have received 3 chips one leading to a serious crack in my windshield all on the driver's side in less than 6 months of road time. this is my second jeep and my first never got a chip. i feel the windshield in my 2012 jeep rubicon is of inferior quality and needs to be looked into. i fear my safety if another rock hits this windshield. i have contacted jeep manufacture and filed complaints so it will be on file. it was recommended to go back to dealership and have them look at it and will do in near future but i wanted to file a complaint/concern with your agency too. i do not have much faith in the dealership as to making a resolve with this issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr