The clockspring on my 2011 jeep wrangler (left handed drive) has failed causing the airbags to become dysfunctional and airbag light to engage. fca has recalled right handed drive jeep wranglers 2007-2012 under the attached recall notification. fca has also recalled 2007 lhd jeep wranglers for this same issue. the root cause of these recalls was determined to be dust accumulation in the grease of the clockspring as seen in the attached recall notification. the clockspring part in both lhd and rhd variations of this model jeep wrangler include a similar, if not the same, clockspring part. the amount of dust that a jeep wrangler is subject to does not correlate to the position of the steering wheel and clockspring. i would suspect that a vehicle with less that 70,000 miles and 5 years of use should not have airbag failure. i have contacted my local jeep dealership which then instructed me to contact the fca jeep warranty/recall 800 number in addition to the fca headquarter's 800 number. after speaking with a representative at the fca headquarters hotline i was told that the recall does not apply to my lhd 2011 jeep wrangler and the repair was to be made from out of my pocket. as of june 2015 there has been an open investigation into this issue for lhd jeep wranglers as seen in the link below. http://www.detroitnews.com/story/business/autos/chrysler/2015/06/23/nhtsa-probe-jeep-wrangler/29150093/
Tl* the contact owns a 2011 jeep wrangler. the contact stated that the driver's seat belt fractured while the contact was secured in the driver seat. the contact discovered that the driver seat mount was also fractured. the vehicle was taken to the dealer where it was diagnosed that the driver seat belt needed to replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was a 60,000.
Tl* the contact owns a 2011 jeep wrangler. the contact stated that the seatbelt fractured while the contact was secured in the driver's eat. the vehicle was taken to the dealer for inspection and they advised the contact that the seat belt needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 44,000.
Vehicle stationary, flooding front driver and passenger floorboards. 3+ inches. not a drop of water anywhere else. 6 attempts at dealership service department by (the waterman), until completed. the service department has no record of this in their system according to them, i do. caused electrical, rusting, carpeting buckled now loose bunching under gas and brake pedals. received nhtsa recall notification, of the seatbelts in my 2011 jeep wrangler, ,have not received any notification from manufacturer. last recall for drivers airbag, takata dangers, the dealerships repair department insisted no such recall existed, and claims to have replaced the passenger airbag that had already been replaced. my vin # pulls up all recalls completed. this is not true. i have records of dates of service and photos. i don't have a scanner to upload them. flooding occurred while vehicle was stationary and parked in driveway of home.
Complaint number: 1299598 the print out of my filed complaint is incorrect in that i did check the box to not share my complaint with the manufacturer i have photos of this fact on another camera not connected to the internet. please make not of this complaint as i have.