The vehicle loses fuel pressure and burns oil when there is no present oil leak. the vehicle shuts off while in drive causing the wheel to lock.
Car only has 4000 miles ( still like new). once incident i had was trying to make a turn i slowed down then when attempting to accelerate the car wouldnt go . i had to pull over and completely turn off the vehicle. has happen 3 times in less than one week. ive made several attempts to contact dealer and service dept, but no call backs.
My stalled 3 times in 2 weeks. twice i was slowing to take a turn-this happened a week apart in the same exact turn. twice i was driving about 20 mph. this happened on 4-21-19, 4-27-19 and 4-30-19. i have approx 5200 miles. i called chrysler and they said there were no recalls, that i probably do not need an oil change (she checked on this information). when the light goes on or 7-8,000 miles i should schedule one. no dash indicator lights come on. each time i am able to guide my car out of traffic. i shut off radio, wipers and all electrical and after i hit to restart it sounds like it is really trying, but it eventually does start. i stalled this morning (5-1-19) and i was almost rear ended as it was so sudden. the car behind me had to swerve. i put on my hazards. i called chrysler corporate because my dad hears something about the 2.4l engine being recalled. chrsyler corporate told me to bring it to the dealer and either way should be covered (warranty or added to recall). the dealer had no record of recalls and said i needed an oil change. that is ridiculous that needing an oil change could be such a dangerous thing. i find that hard to believe. i have had this jeep since oct 2018. i am very scared now. i commute to boston in the tunnels and on the tobin bridge during busy rush hour. so disappointed these dangerous problems are happening - and so soon after purchasing. my customer care # from my call into chrysler (fca - fiat chrysler automobiles), which they closed even though it wasn't resolved, is 57585393. called them 4-30-19 also, sometimes when i turn my wheel to take a sharp turn a bell dings one. it has happened about 6 times since owning.
The vehicle was traveling straight at approximately 45mph on a local road in pensacola, fl. the power steering locked the steering wheel in place and it was very, very hard to move. the hill assist needs service light appeared along with the traction control light. the vehicle was very difficult to turn and came to a stop near the shoulder after pulling hard the wheel. turned off the car then restarted. no warning lights and drove as normal to my house.
This is the second time in approximately 7 days when i have started the vehicle to leave and the power steering error will display and i have 0 power steering! i drive this daily on the interstate with my child and i read a forum where some people lost power steering while driving, this is not an option or a risk i am willing to take.
The vehicle was traveling straight at approximately 55 mph on state route 31 in lakeport, ny. the power steering locked the steering wheel in place and it was immoveable. the hill assist needs service light appeared along with the traction control light. the vehicle was unable to turn and came to a stop near the shoulder after several attempts to pull the wheel.