Tl* the contact owns a 2016 jeep renegade. the contact detected a burning odor coming from the air vents inside the vehicle and noticed smoke coming from the engine compartment. the contact stated that the engine was burning hot because the fan failed to cool off the engine. the vehicle was taken to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fan assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 44,200.
Radiator fan is failing at 20,000 miles not not keeping the radiator and engine cool. this occurs while driving and idling. jeep has this part on back order with no eta. i was told that it could be weeks before the part arrives. i have been made aware that many other jeep renegade owners are experiencing this problem, as well as the long delay for the part to arrive. however, there is no recall that has been issued. i have a rental car that i am paying out of pocket for with no assistance from jeep.
Tl* the contact owns a 2016 jeep renegade. while driving 10 mph, the vehicle overheating indicator illuminated. the vehicle was taken to a local dealer (ancira eagle pass ford chrysler dodge jeep ram, 403i9 adams cir, eagle pass, tx 78852) where it was diagnosed that the fan fractured. the parts were on backorder until march 19, 2018. the vehicle was not repaired. the manufacturer was notified of the issue and opened case number: 33146932. the manufacturer offered to provide a loaner vehicle for ten days. the failure mileage was 21,000.
My daughter was sitting in line at the bank. she smelled smoke and then saw it coming out of the engine. no lights on her dash came on. after it sat for awhile, we had her turn on the key and all of the dash lights then came on. the car has 35,000 miles on it. we had it towed to southpoint jeep in tulsa (where we purchased it a year ago). the technician said he had 8 others with the exact problem. the technician said this problem is nationwide and that he couldn't tell us when parts would be available, but at this time there was not a recall. he also said he couldn't tell if the overheating damaged the engine. his name is blackjack. he encouraged us to contact customer service-which we have. they established a case for it. the technician said this default, even though we did nothing to cause it, is not covered under the warranty. he did offer us a discount for a rental car. we purchased this car brand new for our daughter to drive to college. we thought jeep was reliable and a reputable company to deal with. she starts classes this monday and we have no vehicle for her. *tr