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Problems with 2003 Jeep Liberty SUSPENSION

On average, the 2003 Jeep Liberty starts to “feel” problems with the SUSPENSION and its various aspects after 106 935 miles.

Components Affected by SUSPENSION Issues

We have classified the 90 complaints from 2003 Jeep Liberty about SUSPENSION into the following categories.

FRONT 30 REAR 3

Recently reported SUSPENSION problems on 2003 Jeep Liberty

Tl* the contact owns a 2003 jeep liberty. while driving approximately 60 mph, the vehicle made a popping noise whenever it was turned. the contact took the vehicle to an independent mechanic who diagnosed that the upper and lower control arms and ball joints failed. the manufacturer was notified. the dealer was not contacted. the failure mileage was 170,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated that the driver's side lower ball joint detached from the vehicle. the tie rod fractured and the vehicle dropped to the ground. in addition, the check engine indicator remained illuminated. the vehicle was towed to chrysler dodge walton beach (541 mary esther cut off nw, fort walton beach, fl 32548, (850) 244-7611), but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 178,000. the vin was unknown.

I was backing out of a parking space in the quick chek parking lot after i came out of the store to go to work and i heard a big bang thump. i immediately put the vehicle in park and looked around thinking maybe someone was behind mebut there was not. i had a few guys push the vehicle slowly to another parking space about 200 ft away to stop the vehicle and put into park again. i immedialtely called roadside assistance to come to help me after i looked underneath the front right tire to see that the wheel was not attached to the front suspension under the vehicle. a flatbed came and told me that i needed a wrecker to lift and also dollies to get this vehicle to the closest automotive facility nearby. once there the next day they inspected it and told that i needed a lower and upper ball joints and also control arm for this vehicle. i called fca chrysler jeep dodge about this matter and was told that if i was to tow it to one of there facilities that if the recall on it that was done in 2007 was the same problem that they would address this matter and fix it free of charge and it would be covered for the recall for the most part.

2003 jeep liberty. consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ld the consumer was unaware of all the recalls before being sold the vehicle. the dealer would not assist with the repairs.*js

The "air bag" warning light will randomly stay on after a key on and start. it does not turn off for that duration of the vehicle being turned on. the suspension ball joints in front are failing again since the recall was performed only 20k miles ago. with only street driving involved.

This websiite is showing 0 recalls for my vehicle when entering in the vin#, yet i know there were at least 3. so is this not a reliable resource or what? i found the recalls doing a car facts check, yet this government website says thete are none.

Tl* the contact owns a 2003 jeep liberty. the contact stated that upon inspecting the under body and frame of the vehicle concerning the suspension, the contact noticed that the rear control arm bracket fractured from the driver's side of the frame. there had been extensive rust and corrosion on the frame, the lower control arm and the rockers pertaining to the rear axle. the vehicle was not diagnosed by a dealer or an independent mechanic. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.

Tl* the contact owned a 2003 jeep liberty. while driving on a back road, the vehicle flipped and crashed after the contact over corrected the steering. the vehicle flipped three times. the contact was ejected from the vehicle and became trapped underneath. the air bags did not deploy. the contact was seriously injured and had to be transported to the hospital with injuries to the neck, back, eyes, face, and skull. the contact was hospitalized for two months and in a coma for three weeks. a police report was filed. the vehicle was totaled and towed. the manufacturer and the dealer were not contacted. the contact stated that the crash occurred due to an unknown recall pertaining to the axle being manufactured too short. the failure mileage and vin were unknown.

A recall was made for jeep liberty for the control arms upper and lower and the ball joints. i was told my vin did not have the recall. however, others had the recall and jeep paid for the repairs. after the repairs the wheel hub went bad, and a recall was made for that but not my basic model. after replacing the wheel hub the driveshaft was damaged by all the issues. a recall for the same vehicle was made for a driveshaft and again the bass model was not included in the recall. this time jeep said they would fix the driveshaft and when it came time they denied it.

Tl* the contact owns a 2003 jeep liberty. while driving out of a parking lot, the lower ball joint failed and the front passenger side wheel detached from the vehicle. the vehicle was towed to the contact's home. the dealer (phillips chrysler jeep dodge ram, 3440 s pine ave, ocala, fl 34471, (352) 732-7577) stated that an unknown recall repair for the lower ball joint had already been completed by the previous owner. the contact was originally informed by the manufacturer's recall center that the vehicle was covered under an unknown recall. the contact had the vehicle towed back to the dealer where it was pending a repair. the contact was referred to the manufacturer, the federal trade commission, and her state attorney general's office. the failure mileage was 160,000.

Took my liberty to my mechanic because it started making a horrible sound up front when ever i made a turn. upon inspection my lower ball joints had disintegrated, crumbled into their hands. they could not believe how lucky i was that it did not break while driven. nothing was holding it in or together. come to find out there are recalls on both the upper and lower ball joints. i was never notified. i have had the lowers fixed and paid for with lifetime warranted parts. i need reimbursed for the lower $488.27. the upper ball joints also must be fixed on a separate recall that i was never notified of. do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering? it's called flipping the fringing jeep over!!! not only is it unacceptable that i wasn't notified but i could have killed my father and others in an accident. my mechanic told me straight up if i had gone over a bump or turned i would have wreaked! i can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. thi fixed wrong the first time by the dealer, before their wreak. how is that not their responsibility? there is no excuse for any of those jeeps or mine not being fixed. these are straight up recalls something is wrong with this, really wrong.

Good morning, i am trying to file a complaint about an accident my son had in his 2003 jeep liberty. while driving around a curve at a slow rate of speed the control arm on the front passenger broke causing my son to lose control of his vehicle and smash into a tree.resulting in major damage to the vehicle. and no being without a car for work. please advise.

Tl* the contact owns a 2003 jeep liberty. the contact stated that the front wheel hubs detached from the vehicle due to the ball joints failing. the vehicle was towed to the contact's residence by her husband. the vehicle was then towed to courtesy chrysler dodge jeep ram (1890 dogwood dr se, conyers, ga) where it was diagnosed that the repair for nhtsa campaign number: 06v288000 (suspension) was not performed properly and needed to be redone. the vehicle was repaired, but additional damages from the wheel hubs failing would be at the owner's expense. the manufacturer was notified of the failure and initially informed the contact that the recall was completed in 2010; therefore, no further action would be taken. later, the manufacturer informed the contact that they would cover the recall repair cost, but additional damages would not be covered. case number: 33684169 was provided. the failure mileage was approximately 150,000.

My mechanic got stumped on some suspension problems, and looked online for similar issues. what he came across was articles by consumer reports and auto trader about recalls with jeep libertys from 2003 to 2005 that will have rear suspension, specifically rear lower control arms problems, resulting in the tires loosening or even break away from the vehicle. i am not a mechanic, but what i have read fits the description of what my jeep is doing, and the area of concern expressed by my mechanic. even when the jeep has not been recalled for this, "officially" i would like it looked into as the problem fits the recall description and model years. when i am driving it, it intermittently shakes from the backend, little fish tail motions. it happens at most speeds, but more noticeable when above maybe 25mph. (although it does it at slower speeds as well) it is nerve racking, and noticeable from passengers as well, as twice i've been asked by passengers, "whats wrong with your jeep?" below on this page it is asking me for a date of "when did this happen?". that i don't know, its not something that happened overnight, its been steadily creeping up, getting worse. my mechanic made mention of it a few months ago. i have had no luck having this listed as a recall, despite what i mentioned previously that the problem fits the description and whats happening. i decided to fill this out to see if anything else could be found or done with the recall. thank you

Tl* the contact owns a 2003 jeep liberty. while driving 5 mph, the contact heard a loud noise coming from the front driver's area. the failure occurred without warning. the contact pulled over to the side of the road and noticed that the ball bearing snapped and the wheel bearing was approximately 90% detached. the vehicle was towed to the garage and was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 100,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated that there was an abnormal failure progressing with the upper and lower ball joints. the vehicle was not inspected and diagnosed by an independent mechanic or dealer. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.

My front ball joints are about to fall apart, i was told i was lucky i haven't had a bad accident. i had to pay to replace front drivers side arm and ball joint. right hasn't been done yet because i couldn't afford both, drivers side was $506. then was told there are several recalls on this problem that i wasn't told about. i'm scared to keep driving and can't seem to get anyone to contact me.

Tl* the contact owns a 2003 jeep liberty. while driving approximately 10 mph in a parking lot, a loud noise was heard coming from the front of the vehicle and the front driver side dropped to the ground. there were no warning indicators illuminated. the contact exited the vehicle and discovered that the lower ball joint had pulled through the steering knuckle. the vehicle was towed to the contact's home. the contact mentioned that an independent mechanic drove the vehicle, but it was not diagnosed or repaired. the vehicle was serviced per nhtsa campaign number: 06v288000 (suspension). the manufacturer was not notified of the failure. the failure mileage was 183,000.

Tl* the contact owned a 2003 jeep liberty. while driving 75 mph, the front driver side tire blew out without warning. the contact was the front passenger in the vehicle. the driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. the vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. the driver side air bag deployed, but the passenger side and other air bags failed to deploy. the driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. the rear passenger occupant sustained a cut to the right arm and left leg and bruising. the middle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. all occupants required medical attention. a police report was filed. the vehicle was towed and deemed a total loss. the cause of the failure was not determined. the manufacturer was not notified of the issue. several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. the vin was invalid. the failure mileage was approximately 131,000. ..updated 05/09/17 *bf *as

Tl* the contact owns a 2003 jeep liberty. while driving 5 mph, the contact heard a loud noise. the contact pulled the vehicle over to the side of the road and noticed that the driver's side ball joint was fractured. the vehicle was towed to an independent dealer, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2003 jeep liberty. while the vehicle was in reverse, the driver heard a noise coming from the front passenger side. the contact noticed that the lower control arm pin was detached. the vehicle was taken to the dealer where it was diagnosed that the lower ball joint detached and both ball joints needed to be replaced. the vehicle was not repaired. the vehicle was repaired per nhtsa campaign number: 06v288000 (suspension); however, the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Takata recall still waiting to be repaired

Takata recall i am steadily burning through front drive shaft assemblies where it goes into the transfer case. the bearing head keeps failing by throwing the bearings through the assembly, i have owed the vehicle for 2 years and have replaced it twice with the same parts failing. the part seems to just go with no warning and when the assembly comes apart it would leave the front shaft spinning since the jeep has full time locked hubs which could cause it to go through the floorboard or send bullet type projectiles through the assembly metal which could damage other components

The upper and lower ball joints are making noises and separating and you've had this problem with a few 2003 jeep liberty's

Tl* the contact owns a 2003 jeep liberty. while driving approximately 35 mph, the front driver side tire deflated and caused the lower ball joint to snap in half. as a result, the control arm fell and cut into the wheel rim, which made it impossible for the other wheels to turn or move. the vehicle was towed to an independent mechanic. the manufacturer advised that the vehicle be taken to a local dealer. the dealer stated that the failure was crash related and not a recall issue. the vehicle was not repaired. the failure mileage was approximately 180,000. updated 10/21/16*lj *tr

2003 jeep liberty. consumer writes in regards to front suspension ball corrodes into knuckle of joint, immobilizing turning within the knuckle - causes ball welded to bolt to break off and steering failure. *smd the consumer stated there were two recalls for the failure of ball joints, but the manufacturer one of the failures did not apply due the specifications of how the ball joint failed. *js

Tl* the contact owns a 2003 jeep liberty. while driving various speeds, the contact noticed an abnormal noise coming from the front of the vehicle. the vehicle was taken to a dealer where it was diagnosed that the upper ball joints in the front of the vehicle needed to be replaced. the vehicle was not repaired. the contact was aware of nhtsa campaign number: 12e047000 (suspension), but the vin was not included. the vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 93,000.

Tl* takata recall. the contact owns a 2003 jeep liberty. the dealer indicated that the vehicle was repaired according to nhtsa campaign number: 06v288000 (suspension) on august 1, 2016; however, the remedy did not prevent the failure. years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. the vehicle was towed to the contact's residence. the dealer and the manufacturer were notified of the failure. the contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. the manufacturer refused to cover the repair. the contact was also unable to determine when the parts would become available to receive the repairs for nhtsa campaign numbers: 15v673000 (air bags and 13v252000 (fuel system, gasoline, structure). the vehicle was still at the dealer. the approximate failure mileage was 180,000. parts distribution disconnect.

Takata recall i also have been experiencing ball joint breakage and need to know has there been a recall on my vehicle because it has happen to me as of today. please get back to me and i will continue to research myself. i was backing up into a parking spot when the right lower ball joints broke away. ivoq n n n n 2 v n n

The lower ball joint completly came apart while driving. this was previously recalled and fixed but was not fixed correctly. chrysler is refusing to repair it. it could have killed everyone in the vehicle if this would have happened on the highway. the lower ball joints are still a safety issue on these vehicles and they should not be driven with the defect.

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign numbers: 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure), and 06v288000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was invalid. the contact had not experienced a failure.

I have a few issues and questions. i purchased my jeep thru navy exchange sales in 2003, new. i lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. how can i get these previous years recalls completed for my 2003 liberty jeep? i currently have a outstanding recall from nov 2015 that was reviewed by the jeep dealer southern jeep, located on military highway and i have yet to receive any feedback wrt the status of the repair, evaluation etc... my rear window defrost mechanism is inoperable; it has been repair about 5 times by jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. help! i'm a loyal jeep owner, i have (2), this may change....? pls advise[xxx] 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *bf

Tl* the contact owns a 2003 jeep liberty. the contact stated that there was a loud abnormal noise coming from the vehicle. a technician was contacted which advised the contact to reverse the vehicle however, the front passenger tire detached from the vehicle. the technician noticed the lower ball joint was fractured. the vehicle was serviced under nhtsa campaign number: 09v119000 (suspension). the vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint needed to be replaced. the vehicle was not repaired. the vin was not provided. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2003 jeep liberty. while driving 35 mph, an abnormally loud sound emitted from the vehicle. after inspecting the vehicle, the contact noticed that the driver side lower ball joints fractured without warning. the vehicle was towed to an independent mechanic. the technician replaced the lower ball joints and upper control arm. also, the technician made the contact aware that nhtsa campaign number: 03v460000 (suspension) was directly related to the failure. the manufacturer as not made aware of the failure. the vehicle was repaired. the failure mileage was 138,994.

Tl* the contact owns a 2003 jeep liberty. while driving 5 mph, a loud squeaking and clanking sound emitted from the vehicle and it became hard to control without warning. when the steering wheel was turned slightly, the vehicle veered to the left or right. the vehicle was taken to an independent mechanic where it was diagnosed that the driver and passenger side lower ball joints needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 125,000.

Vehicle has less than 61,000 miles and upper control arm has deteriorated and must be changed. there is a recall (j17) for this specific part and model of vehicle but only for certain states. the part is the same regardless of where the vehicle is located. please explore including all 2003 jeep liberty models in this recall.

Tl* the contact owns a 2003 jeep liberty. while driving various speeds, an abnormal noise was heard from the front of the vehicle. the vehicle was taken to a dealer where it was diagnosed that the upper control arm and rear lower control arm needed to be replaced. the vehicle was repaired. the vin was not included in nhtsa campaign number: 09v119000 (suspension). the manufacturer was not notified of the failure. the failure mileage was 110,981.

There are 12 active recalls on my vehicle. i don't trust the vehicle. i want a replacement vehicle. some recalls are "incomplete" and cannot be remedied right now. i have had very bad experiences with jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my jeep and charging me for it. i think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. no accident yet. do i really have to wait for an accident? 12 recalls? *tr

Tl* the contact owns a 2003 jeep liberty. while driving approximately 55 mph, the rear of the vehicle began to fishtail independently. the contact was able to regain control and resumed normal operation. on a separate occasion, the failure recurred. the vin was not included in nhtsa campaign number: 12v085000 (suspension). the vehicle was not repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 160,000.

Tl* the contact owns a 2003 jeep liberty. the contact stated that while inspecting the vehicle, the technician diagnosed that the vehicle was unsafe to drive due to an upper control arm failure. the technician informed that the part was on back order and there was no time frame available for when to part would become available. the vehicle was not included in nhtsa campaign number: 09v119000 (suspension). the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

I have reported this to daimler chrysler in regards to the ball joints i feel the recall parts were never fixed and could not get an answer as to whether they were ever replaced this vehicle at one time was in an accident not known when i purchased this jeep to be safe and it is the worse vehicle ever i have a four year old and like i said to daimler chrysler if anything happens to me or my family while rising in this vehicle there will be a lawsuit. *tr

Tl* the contact owns a 2003 jeep liberty. the contact received recall notifications for nhtsa campaign number: 06v288000 (suspension) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

While driving, the front ball joints on the right side of the car broke.

While driving the front drivers side ball joint broke. *tr

Upper and lower ball joints under previous recall have failed!!!!!!!! ball joints were not replaced by servicing dealer as required by recall !!!!!!!!!! only small shield was installed !!!!!!!! jeep isn't taking this problem seriously !!!!!!!!!! *tr

Tl* the contact owns a 2003 jeep liberty. the contact stated that the lower and upper control arm and lower ball joint were replaced three times. the vehicle was taken to the dealer. the technician verify the failure and stated that the lower control/upper control arms and lower ball joint needed to be replaced. the manufacturer was made aware of the issue. the vin was not available. the failure mileage was 140,000. mailed out 01/13/15*lj updated 2/9/15*cn the consumer stated the upper control arms and ball joints failed for the second time. updated 05/05/16.*jb

Tl* the contact owns a 2003 jeep liberty. the contact stated that while driving approximately 55 mph, a loud consistent noise was heard from the front driver's side wheel area. the vehicle was taken to an independent mechanic, who diagnosed that the front upper and lower ball joints, control arm for the lower ball joint, and the rear suspension was defective. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 149,000. ..updated 02-28-14 *bf updated 03/14/2014 *js

Tl* the contact owns a 2003 jeep liberty. the contact stated while driving 15 mph, the passenger side wheel fell off causing the vehicle to come to a complete halt. the vehicle was towed to an independent mechanic. the technician stated that the upper bolt joint fractured due to corrosion. as a result, the upper control arms and bolt joints needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 09v119000 (suspension ). the vehicle was repaired. the failure and current mileage was 91,000. updated 01/31/2014*lj the consumer stated chrysler did not honor the recall. the consumer was informed the vehicle was not covered under the recall, because the vehicle was built outside of the dates of the recall. the consumer would like for the dates of the recall, to be expanded. updated 02/04/14

Tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and made an appointment to have the recall service performed. the vehicle was serviced per the recall. the contact also referenced a manufacturer's recall for the ball joints. the dealer was contacted and an appointment was secured to have the manufacturer's recall performed on the vehicle. the dealer ordered the part needed to complete the recall service however, when the contact arrived for the service he was advised that the ball joint was used on another vehicle and that they were unable to order a replacement. the dealer was also unable to provide an expected time for the part to become available. the vehicle was not serviced. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep liberty. the contact stated that while driving 25 mph, the vehicle exhibited an abnormal banging. the vehicle was taken to an independent mechanic for diagnosis where the contact was informed that the upper control arm and upper ball joint suffered from severe corrosion. the mechanic advised the contact to take the vehicle to an authorized dealer to see if the vehicle could be repaired under nhtsa campaign number: 09v119000 (suspension). the vehicle was taken to a dealer and the diagnosis was confirmed however, the contact was informed that the vehicle was not included in the recall campaign. the manufacturer was notified of the failure. the vehicle was repaired. the failure and current mileage was 31,329. ..updated 12-05-13 *bf updated 12/9/13

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