Problems with 2002 Jeep Liberty AIR BAGS

Tl* the contact owns a 2002 jeep liberty. the contact had his vehicle repaired under recall notice nhtsa campaign number: 12v527000 (air bags) but the problem with the air bag light persisted. the dealer refused to repair the vehicle a second time. the manufacturer was notified. the approximate failure mileage was 153,000.

Tl* the contact owns a 2002 jeep liberty. the contacts vehicle was repaired under recall nhtsa campaign 12v527000 (air bags) and he was advised that the air bag light continued to illuminate. the manufacturer was notified of the failure. the approximate failure mileage was 178,000.

Tl* the contact owns a 2002 jeep liberty. the contact stated that prior to having the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) however, the air bag warning light illuminated intermittently. once the recall service was complete, the air bag warning light remained illuminated. the manufacturer was not notified of the failure. the approximate failure mileage was 151,000.

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number:13v252000 (fuel system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the vin was unavailable. the contact had not experienced a failure. the consumer also stated the parts were not available for the air bag recall. updated 12/15/15.*jb

Tl* the contact owns a 2002 jeep liberty. the contact crashed into the rear of another vehicle and the air bags did not deploy. in addition, the contact stated that the air bag warning light illuminated intermittently. a police report was filed and the contact sustained a neck injury which did not require medical attention. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 180,000.

Tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning indicator illuminated intermittently. the contact received a notice for nhtsa campaign number: 15v046000 (air bags); however, the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/21/15*lj

Tl* the contact owns a 2002 jeep liberty. the contact stated that air bag warning light remained illuminated. the contact mentioned that the vehicle was recently repaired under recall nhtsa campaign number: 12v527000 (air bags). however, the repair failed to correct the failure. the vehicle was taken to an independent mechanic. the technician was unable to locate a failure code. the manufacturer was made ware of the failure. the vehicle was not repaired. the failure mileage was 183,000. updated 9/29/14*cn updated 02/25/2015*js

I received a recall from chrysler but my dealer do not responds to my request to change the defect part (ocr) occupant resistant control. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. the contact also mentioned that she has not experienced any failures in regard to the recall.

2002 jeep liberty. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer was informed the vehicle needed a l/f and r/f impact sensor and orc sensor. the dealer stated the parts were not available and they needed to be ordered. the dealer informed the consumer the parts were not covered under the recall.

on sept 18,2013 i took my 2002 jeep liberty in to get recall m35 wire harness installed so my airbag light will finally go off and not stay on all the time, took mertens garage 2 hrs to install it, i drove down the road one mile and airbag light came back on again, i took it back to dealership, they told me the recall was for the wire harness any other problems wouldn't be covered. i was not very happy with my results and how i was treated, since i bought my jeep brand new from this dealership. iam scared to drive my jeep with my kids in there in case the airbag would go off on its own! what can i do since iam still having problems with airbag light coming on?? please get back to me. thank you renee hollinger

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

Jeep hit another car head on air bags failed to deploy. *tr

Tl* the contact owns a 2002 jeep liberty. the contact received a notification for recall nhtsa campaign number: 12v527000 (air bags). the contact stated that the vehicle was repaired under the recall. however, after the repairs the air bag light remained illuminated. the approximate failure mileage was 116,100.

Tl* the contact owns a 2002 jeep liberty. the contact received recall notice nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail and stated that the dealer informed her that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure.

Item #1 occupant restraint control (orc). i am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v-527). originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc. they said "no parts are yet available...we will contact you when they are". at a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available". i purchased the vehicle from my daughter and have visited courtesy motor sales twice since i purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"! it is inconceivable that replacement parts are not being made available for this very dangerous problem! at the present time i am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". the recall notice continues by stating that "inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". how many more injuries and possibilities of crashing must it take to get action on this? in conclusion, i cannot understand why your recalls are not being "tended to" in an expedient manner. i am getting "lip service" and you are being ignored. if either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that there was a recall associated with nhtsa campaign id number 12v527000 ( air bags) however, the contact was not able to have the vehicle serviced under the recall because the part was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not made aware of the problem. the contact had not experienced a failure.

2002 jeep liberty. consumer writes in regards to several recall notices and unsatisfactory customer services at dealership. *smd the consumer stated he received a recall in the mail. however, the dealer claimed to have no knowledge of the recall. the consumer received another recall a month later, regarding the fuel tank, which stated the repairs were supposed to begin in july 2013.

Tl* the contact owns a 2002 jeep liberty. the contact stated that her vehicle was included in nhtsa campaign number: 12v527000 (air bags). the manufacturer and dealer were contacted and were unable to provide a date when the parts will be available. the air bag warning light illuminated intermittently. the vehicle was not repaired. the approximate failure mileage was 110,000.

Jeep sent me notice back in jan. 2013 that my jeep had a safety recall for m35/nhtsa 12v-527 notification m35. it states airbag could deploy while driving the jeep. goes on to say parts are not available for remedy at this time. after following up 8 months later still not parts? what good is a safety recall if someone is not ensuring they have parts or are making parts in a timely manner?????? also the other recall that applies about the fire issue if hit in rear. i have heard nothing on that one. ??? the one they recently agreed to correct this summer. no incident has happened yet. just want to get this corrected and it seems to be an excessive amount of time. *tr

I was contacted months ago about chrysler safety recall m 35. my vehicle was in for service and i asked that m 35 be completed. the dealership mccall motors of ebensburg, pa 15931 said they were aware of the recall but have had no other information or parts or instructions from chrysler. they cannot do anything until they receive parts. according to chrysler articles regarding m35, the parts were to be available by april of 2013 . as of last week (august 2013) this dealer cannot do the repair. *tr

There is a recall on my jeep liberty 2002 on the airbag that can deploy at any time. chrysler does not have the parts to fix the problem. it has been months of waiting. i am concerned about my safety driving the vehicle. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that when the vehicle was started, the air bag warning indicator illuminated. the failure recurred each time the vehicle was started. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000...updated 11/05/15 *bf

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago. the contact was not able to have the vehicle serviced because the dealer stated that the parts were not available for the repair. the manufacturer was not contacted. the contact had not experienced a failure.

Learned thru internet search that there are 2 recalls on my 2002 jeep liberty: (1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended. i called the jeep customer service line and talked to a matt, who confirmed both recall items. he said i would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered. so i am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if i am rear-ended there is a good likelihood that my gas tank will explode. what am i to do if one of these occurs while i'm waiting for the jeep notification and/or replacements part to be in stock? i am afraid to drive my car now, but have no other options available. what do i do? *tr

2002 jeep liberty. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer received a recall notice in late 2012, early 2013. the consumer continued to drive the vehicle, while waiting for chrysler to notify him, as to when the parts would be available. on or about august 4, 2013, the air bag light illuminated and it continued to come on every time the vehicle was driven, usually after a minute or two after starting to drive. the light would go out, and come back on. there was also a beep, when the light illuminated.

I received a recall notice in april 2013 in regard to airbag problem on a 2002 jeep liberty have contacted chrysler corp, several times and as of today august 2nd 2013 have had no repair or response from chrysler corp this is unacceptable as far as i'm concerned. if i'm injured or a family member is injured or killed because of this issue there will be a lawsuit filed on behalf of it there is no reason this issue has taken so long to fix. ford motor just got fined 17 million dollars to day for the same situation, by not notifying and repairing in a timely manner chrysler should be made to buy these vehicles back from customer. *tr

Recently, the airbag light has been illuminating when i start the engine. it does not go off while driving. the only way it goes off is to re-start the vehicle. sometimes it takes several re-starts to turn the light off. after reading some articles online, i am worried that my airbags may spontaneously deploy. *tr

Tl* the contact owns a 2002 jeep liberty. the contact received recall notice nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure. updated 09/18/13*lj

2002 jeep liberty. consumer writes in regards to vehicle air bag recall notice. *smd the consumer received a recall notice in january 2013. chrysler was unable to give the consumer an estimate as to when the parts would be available.

Tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed him that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nets campaign number: 12v527000 (air bags) several months ago and the chrysler group informed him that the parts needed to correct the defect were not available. the manufacturer was notified. the contact had not experienced a failure...updated 08/22/13 *bf

Tl* the contact owns a 2002 jeep liberty. the contact received notifications for recall nhtsa campaign numbers: 12v527000 (air bags) and nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure). however, the parts needed were unavailable to service the vehicle under the recall. the dealer was unable to provide an expected date for the parts to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure. pam

Jeep's m35 orc sensor recall has been closed since january 2013 but parts are still not available to repair the airbag from possibly deploying when it is not supposed to. i keep calling the dealership they say they have no info. i call chrysler & they say "we are working with our supplier to remedy the recall & make parts available" i think 7 months is unreasonable when i am driving around in a vehicle that could possibly deploy the airbags at any time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I live in puerto rico and have a 2002 jeep liberty sport. as explained by many owners, i received the notification from chrysler in regards to the m35 safety recall. i didn't gave to much attention since nothing happened since the notification was received. by surprise on sunday night the air bag light starting appearing in the panel going on and off. it happens like 5 times why vehicle was in movement. i called today july 23,to the number in the letter and by surprise they still have the part in backorder. the person check the vin and transfer me to the pr office. guess what, puerto rico office couldn't gave me any information since all they know is that the part is on backorder. the person named [xxx] couldn't gave me any solution to the issue. but who is going to be responsible if by any chance the air bag gets open and i have an accident?is chrysler prepared to get demands from drivers due to any accidents this issue may cause? i called again the us office and spoke with to [xxx], who explained that in us the dealers are giving priority to those cars that are giving the issue, which i understand is a plan b while they receive enough parts to do all the vehicles. in pr, sorry no plan b is available neither a waiting list. i was transferred again to the pr line in order to see if they were doing a waiting list, but nothing. i asked [xxx] to transfer me to the manager or general manager of the pr office but mr. neftali rodriguez was not able to talk to me since he was in another call, but he advise [xxx] to tell me that there was no more info. can someone advise me to whom i should address this issue? i understand this is a serious situation and the same loop but nothing is being done. i will continue to inform this issue to the chrysler headquarters since this is really serious. is the nhtsa taking any action?, please let me know. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that while traveling 68 mph, the driver's side front air bag erroneously deployed and caused the contact to lose control of the vehicle. the vehicle was flipped three times before landing right side up. the vehicle was destroyed. there were no injuries. the police were notified. the manufacturer was not contacted about the failure. the failure mileage was 140,000.

Tl* the contact owns a 2002 jeep liberty. the contact stated that while starting the ignition, the air bag warning indicator illuminated intermittently. the failure progressed and became a permanent occurrence. the contact referenced nhtsa campaign id number 12v527000 ( air bags) but could not have the vehicle serviced because the part was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the failure mileage was unavailable.

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the repair. the manufacturer was not notified. the contact had not experienced a failure. *tr

Tl* the contact owns a 2002 jeep liberty. the vehicle was repaired under nhtsa campaign number 12v527000 (air bags). the contact stated that the air bag warning light remained illuminated; therefore, the failure was not corrected. the dealer advised the contact that the air bag warning illumination was not related to the recall. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 80,000.

Received a safety recall m35/nhtsa notice in jan. 2013 and i understand that this was first issued in 2012. the airbag light has recently come on and off while driving (luckily the airbags have not deployed). called a local chrysler dealer to find out about parts and was informed of the same info as in the notice... dealer is waiting on chrysler to come up with parts or as the service manager put it "instructions on how to fix the problem". i don't understand how chrysler can get away with and not be held accountable for not addressing and correcting this issue in a timely manner knowing the potential for injury and god forbid death. i for one will not be purchasing any chrysler products new or used in the future - simply because of the lack of accountability and action on chrysler's part. *tr

i own a 2002 jeep liberty. i received a recall notice six months ago and the manufacturer did not send a follow up letter regarding the availability of the parts for the repair. the vehicle was not serviced due to parts not being available. the manufacturer was not notified. i haven't experienced a failure. the manufacturer will not repair my vehicle until i receive the 2nd notice. *tr

Safety recall notice m35/ngtsa12v-527 was issued nov 8, 2012.....and as of today's date, july 8, 2013 (8 months later) the dealerships are still saying chrysler has not made the parts available to affect the repair. furthermore, the dealerships are telling me i need not be concerned about the airbags inadvertently deploying, which is contrary to what the recall notice states. my 16-year-old daughter drives this vehicle, and i am very concerned for her safety and want immediate repairs done to this vehicle to ensure she does not experience a crash and/or injury due to this known issue. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that while driving various speeds, the air bag warning indicator illuminated until the engine was turned off. the failure recurred sporadically. there was a recall associated with nhtsa campaign id number 12v527000 (air bags). the manufacturer and dealer were notified and were unable to provide an expected date for the remedy part. the approximate failure mileage was 105,000..updated 09-18-13 *bf after starting the car, the air bag light did not off as it should. it remained on.

2002 jeep liberty. consumer writes in regards to defective air bag system recall notice. *smd the consumer had been in contact with her local dealer since november 9, 2012, about the air bag defect when she first learned of the recall. she explained that the air bag light was on, and she was concerned, since she is a small adult, that must sit close to the steering wheel. the dealer informed her, there was nothing they could do, except to put her on a waiting list, and they would notify her, when the parts arrived. her last call to the dealer was may 6, 2013 and she was given the same information.

2002 jeep liberty. consumer writes in regards to vehicle air bags system and gas tank recall notices. *smd the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.

Tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light was illuminated. the contact later received notification of nhtsa campaign id number 12v527000 (air bags) however, the parts needed to complete the recall service were not available for repair and the manufacturer did not have an estimated time of arrival for the parts. the failure and current mileage was 151,000.

Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and contacted the dealer. the dealer advised that the vehicle would not be able to be serviced for at least a year because they had not received the parts needed to correct the failure. the manufacturer was not notified. the contact had not experienced a failure. *tr

Tl* the contact owns a 2002 jeep liberty. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) in june of 2013 but the dealer stated that the parts were not available. the vehicle was not repaired. the manufacturer was notified and they stated that they did not have a specific time as to when the parts would become available. the contact stated that the recall was a serious safety issue and she was afraid to drive the vehicle. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep liberty. the contact referenced nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the recall service. the manufacturer was notified. the vin was not available. the contact had not experienced a failure. *tr