Tl* the contact owns a 2019 jeep grand cherokee. while the vehicle was parked, the contact discovered that the headlight covers were cracked. the contact was concerned that the headlights may overheat and cause a fire. the vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900) where they informed the contact that there was no failure and she was at fault. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 15,000.