Tl* the contact owns a 2016 jeep grand cherokee. while the vehicle was parked and occupied, the driver's side head rest exploded without warning or an impact occurring. there were no injuries. the vehicle was taken to fields chrysler jeep dodge sanford (750 towne center blvd, sanford, fl 32771, (407) 878-7710), but was not diagnosed or repaired. the manufacturer was contacted and provided case number: 68052758. the failure mileage was 21,880. the vin was unknown.
Vehicle stalled out on while driving at 45 miles on the road brakes lock up and shift gear lock up couldnt put it in gear .couldnt be move off road call a tow truck to tow to dealer
Passenger seats head rest broke randomly and popped out.